Rated 4.2 out of 5 by 602
Rated 5.0 out of 5.0 by Harris66 Very convenient location, clean and comfortable
Very convenient location, clean and comfortable. Very busy on our stay with all the disruptions at the Tunnel but staff coped well though they must have been exhausted!
July 30, 2015
Rated 4.0 out of 5.0 by Graham666 Lucky thirteenth
This was our thirteenth visit - we use this Hotel each time we come over to Britain and go out again. The staff are always helpful in scheduling a less noisy room (away from the M20) for us light sleepers. We just like the HIEx concept of avoiding unnecessary frills and providing friendly service. Since our last visit they have opened up the breakfast buffet area to reduce crowding and this makes it more attractive.
July 29, 2015
Rated 3.0 out of 5.0 by Ajk80 Dirty bedding
Turned down my bed to find menstual blood stains on sheets and duvet cover! Clearly the bedding had not been changed . . . .what about the other beds where this would not be so obvious. Obviously the hotel is cutting corners to save money on housekeeping. Staff reacted quickly to change the bedding but . . . . .
July 28, 2015