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Rated 4.2 out of 5 by 644 reviewers.
Rated 4.0 out of 5.0 by Noisy Room Noisy rooms next to the lift - Ask for quiet room, some fixtures / fittings in public area look a bit tired. September 2, 2015
Rated 3.0 out of 5.0 by Very convenient This hotel is very convenient for the Channel Tunnel and is the only reason that we stay there. The breakfast selection is better than leaving the hotel with nothing but not great. The standard of the food at the hotel has fallen dramatically and you are now actively encouraged to order a take away to be delivered directly to the hotel which seems very bizarre. September 1, 2015
Rated 4.0 out of 5.0 by one night stay before and after chunnel crossing really good location for chunnel. Hotel staff friendly and helpful. room clean and fairly modern with air con. some back ground noise at night from fans or motor but not enough to keep awake. couldn't get a meal as fully booked upon arrival but staff helpfully arranged a takeaway to be delivered in and gave us a table in the bar. No bacon at breakfast which was odd but a reasonable choice otherwise. Free newspaper and Overall good value. would use this hotel again. August 31, 2015
Rated 5.0 out of 5.0 by Great room and breakfast at no extra cost! This was an excellent stay for one night as we travelled to France. Excellent location and the staff were excellent. The speed of checking in and out was quick and efficient. The room was perfectly set up and very clean. The breakfast was free and plenty to choose from. Really enjoyed the stay and would stay again! August 31, 2015
Rated 5.0 out of 5.0 by one night stop before chunnel Staff are very welcoming and accommodating. we couldn't get food from the restaurant as they were fully booked but staff arranged for a takeaway to be delivered in for us and gave us a table and use of plates cutlery and condiments at no charge. Excellent location for chunnel arrival or departure, we stayed here both ends of our journey. the room had a some background noise at night from plant or fans not sure but that didn't keep us awake. Parking was easy and free. My IHG rewards vouchers didn't work, but no big deal tbh. Free newspaper, good breakfast although no bacon available on either stay, not sure why. Good VFM and overall would come back. August 30, 2015
Rated 1.0 out of 5.0 by Disgusting Food The choice of food is poor, and the quality is appalling. The fish and chips were the worst I have ever had, whilst the pastry on the apple and blackberry pie was undercooked. Furthermore there was no decent choice for breakfast. For a hotel to only offer tasteless sausages, dried up scrambled egg and baked beans for breakfast is not acceptable. Even the coffee being offered was only instant. Every hotel should be able to offer a decent breakfast in England. I have stayed in other Holiday Inn Express hotels which are much better. Would not stay here again. August 30, 2015
Rated 3.0 out of 5.0 by Good if you want breakfast included. Everyone was polite and helpful. Car park ample and staff provided directions to the channel tunnel due to there being roadworks. Room was comfy but the bathroom was a disappointment. The toilet smelled of urine on our arrival. The room looked clean , but the smell in the toilet was awful and we had to keep the door shut all night. August 30, 2015
Rated 5.0 out of 5.0 by super visit super welcome - lovely room, great nights sleep - thank you August 29, 2015
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