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Rated 4.2 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by Fantastic staff and very comfortable stay We have discovered this particular Holiday Inn and thoroughly recommend it for its incredibly helpful, welcoming and friendly staff and for the comfort and convenience of the hotel and location. We enjoyed our evening meal and appreciated being able to have an early breakfast at 6 am before continuing our journey. A big thank you and congratulations to all the staff and to the Holiday Inn organisation December 1, 2013
Rated 4.0 out of 5.0 by Excellent for Channel Tunnel This hotel is 5 minutes from channel tunnel. Clean and airy bedrooms and a good breakfast. November 29, 2013
Rated 5.0 out of 5.0 Folkestone Gem We thoroughly enjoyed our stay at this hotel on our way to France via Eurotunnel. Couldn't be much closer. Bedroom and bathroom were great. November 27, 2013
Rated 4.0 out of 5.0 by good staff on shift made us welcome good nites stay room , comfy bed and clean room also breakfast very good. November 27, 2013
Rated 4.0 out of 5.0 by Great location for euro tunnel Really close to euro tunnel . Staff were very welcoming and helpful. room was clean and what you expect from Holiday Inn. Room was cold and took ages to warm up. Pillows could do with replacing as they were quite hard and lumpy. We dined at an all you can eat Chinese Oriental 10 mins in a car from the hotel really good value . Breakfast was plentiful. overall a nice hotel with nice staff. November 27, 2013
Rated 5.0 out of 5.0 by Good meal in the bar and nice modern room Great location for channel tunnel. Evening meal and breakfast both very good. Bedroom comfortable and quiet. November 26, 2013
Rated 5.0 out of 5.0 by Dog welcome and easy booking First time of staying in a hotel with our new dog and found it to be very comfortable and the dog was made a fuss of just as much as we were by staff. The room was very clean and the bed very compfy. Even meal was basic but enjoyable. There was as much breakfast as you wanted however would have liked some bacon to go with the sausage and eggs. Over all a very comfortable stay and have booked again for a fortnights time November 25, 2013
Rated 5.0 out of 5.0 by Impressive first stay First time we've stayed at a Holiday Inn. Picked this for good price and convenience for The Tunnel. Raining cats and dogs on arrival but there was a trolley available for our luggage and received some cover from the elements under the canopy. Efficient booking on line and friendly welcome on arrival. Would have liked disabled room ( on crutches at the moment), on this trip but not possible with the dog. But there is a lift so stairs to first floor not a problem. Good breakfast. Highly recommended. We will definitely stay here again. November 20, 2013
Rated 5.0 out of 5.0 by USUAL HIGH STANDARD Well located for the tunnel,staff very helpful and the hotel was spotless.Breakfast was fine for an overnight. November 17, 2013
Rated 5.0 out of 5.0 good value, great location for the tunnel helpful staff, great cooked breakfast and comfortable room. Highly recommend this hotel November 12, 2013
Rated 3.0 out of 5.0 by Poor evening food Whilst the hotel was comfortable and clean the food served in the evening was poor and expensive for microwaved food, the choice was also limited, yet the adverts declare a restaurant is was in fact an area adjacent to the reception. November 10, 2013
Rated 5.0 out of 5.0 Very good hotel & staff We were very happy with the room, parking and closeness to the Eurotunnel. The staff were very attentive which was a bonus. Breakfast was far better than expected. Would use this hotel again and recommend to others November 9, 2013
Rated 1.0 out of 5.0 by Good location First class hotel staff great and helpful. Girl on front desk could not be more helpful November 8, 2013
Rated 4.0 out of 5.0 by What more does one need? This was our 10th visit to HiEx Cheriton. We like the fact that it provides everything you need and no unnecessary and costly extras. A welcoming atmosphere is v. important, and the current Management Team achieve this well. The GM himself takes part in clearing the breakfast tables, thus making himself visible and available. One can eat plenty at breakfast before the long drive ahead. The absence of the full cholesterol 'English' breakfast #in any case bad for you...# does not deter us. We'll be back November 7, 2013
Rated 5.0 out of 5.0 by excellent expirience very friendly staff, great rooms, very clean ,the staff is very helpful November 7, 2013
Rated 5.0 out of 5.0 by Ideal stopover The staff are more then accommodating, willing to go out of their way to ensure comfort for all. Check in greeted by very friendly and welcoming staff. Rooms very clean and tidy with nice clean sheets and towels. Downside is breakfast should have more choice for hot food and main menu could be looked at for kids. Ideally situated next to motorway and very easy to find. Good parking facilities too. November 5, 2013
Rated 5.0 out of 5.0 by Clean smart and modern Comfortable night with efficient, friendly staff. Would visit again. November 1, 2013
Rated 5.0 out of 5.0 Superb value for a convenient & quality overnight stop Ideal pit stop at a great price and very high standard October 30, 2013
Rated 4.0 out of 5.0 by Comfortable room I've used this hotel the same weekend the last 4 years. Not happy with the 29%rise in price this year from last year. October 28, 2013
Rated 4.0 out of 5.0 by Location Great location for an overnight stay before catching an early morning eurotunnel. Friendly staff and value for money. October 28, 2013
Rated 5.0 out of 5.0 by Great service and room Had a overnight stop before taking the Chanel tunnel with my 8 year old son.The staff were brilliant and the room was clean and spacoius,highly recommended. October 27, 2013
Rated 5.0 out of 5.0 by jacksdad we enjoyed an extremely relaxing stay in the cleanest, most comfortable, overnight accommodation we have used in the last ten years of travelling between our home in France and family in the North West of England. We look forward to staying in your accommodation on our next trip in February next year. October 26, 2013
Rated 5.0 out of 5.0 by good stopover, A very comfortable and clean hotel, staff very helpful and friendly. a good stopover for the Euro Tunnel. would use again, and recommend. October 23, 2013
Rated 4.0 out of 5.0 by Great for Channel Crossing. A very good hotel, ideal for channel crossing especially via tunnel. Nice food. And bar. October 21, 2013
Rated 5.0 out of 5.0 by Excellent Easy online booking, easy check-in, dinner excellent, drinks reasonable, breakfast (free) from 6.00am ,but may be able to do at 5.45am was more than ample and very tasty. closest to eurotunnel than rivals. Pleasant staff, easy right outside parking. Good price, dont see how you could complain at the low prices. Thanks for an enjoyable stay and well done to staff. October 17, 2013
Rated 2.0 out of 5.0 by Breakfast and service Despite being told breakfast was served until 10am there was very little food left when we went for breakfast at 9:45 and were told nothing more would be put out. This was very disappointing, we'd hoped that we would be able to take our time in the morning, especially as my wife is disabled. October 17, 2013
Rated 5.0 out of 5.0 by A handy overnight stay for tunnel travellers We stayed overnight before catching our coach in the morning. The dinner menu was adequate for our simple choices, the food was surprisingly good and the service was quick. (It was possible to reserve our table, for nine, in advance. The bar service was also quite acceptable, so, all in all, we enjoyed a pleasant evening before a good night's sleep. It's very clean and comfortable with no pretension of luxury, but offering all you need on your way to or from Europe via the tunnel. We'll be back! October 13, 2013
Rated 5.0 out of 5.0 by Uncomfortable bed compared to usual Bed comfort seems to have been compromised by including a sofa bed in the room for my children, as it seemed smaller and the mattress was not up to the usual standard. Other areas great as normally expected October 7, 2013
Rated 5.0 out of 5.0 by Excellent stopover Stayed here twice in September while using the Tunel. Big improvement since my last stay in June. It is still clean and comfortable and ideally located for the Tunnel and the food is good. The difference this time is a new Manager and other staff who are organised and eager to provide a good service which they achieve with efficiency. Well done. October 1, 2013
Rated 4.0 out of 5.0 Comfortable and convenient Room and hotel fine for over night stay. Only quibble kettle and hair dryer were not working. Breakfast very average. September 30, 2013
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