Rated 4.1 out of 5 by 337
Rated 4.0 out of 5.0 by Lindanna49 A good nights' sleep
Arrived on Tuesday evening, the lady and gentleman on Reception were wonderful, helpful, friendly, and - while we were having a drink in the bar area - they, along with the manager, bent over backwards to cater for some pretty awkward customers. Sadly the receptionist on duty the following morning must have been on a different training course. She was surly and unhelpful. The breakfast was pretty dire too - the scrambled egg was cold and dried out - inedible! If we hadn't been in a hurry I would have complained but we had a train to catch!
August 18, 2014
Rated 4.0 out of 5.0 by IanC67 First stay in a Holiday Inn Express
Excellent experience and one that we will likely repeat.
August 17, 2014
Rated 2.0 out of 5.0 by HoJo74 HIX let down by food
I like HIX with its breakfast, and visit by choice. This was an exception [ I also stayed at HIX Ransgate and HIX Crawley this trip] and sausages were just not cooked enough--apply knife to cut and the meat moved away leaving knife to endeavour to cut through two layers of skin.
Housekeeping should see that toilet seat is secure, and should dust the chair--10 mm line of dust between seat and backrest.
August 16, 2014