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Rated 4.1 out of 5 by 48 reviewers.
Rated 4.0 out of 5.0 by Broken elevator We were with a group of ATA members and some of them were handicapped. The elevator was broken all weekend and we had to carry all luggage up the stairs. Looks like someone could have gotten it repaired for them. July 23, 2014
Rated 1.0 out of 5.0 by Horrible!!! The day I checked in, I had to wait while the front desk clerk ranted on the phone to someone about the guy who worked nights and something he didn't do. She ranted and raved about dirty rooms and no reg cards. Both doors were open and it was over 80 degrees in the lobby. Then there were no luggage carts. I'm handicapped so this is a must. The clerk acted disgusted she had to go find one for me. When I finally get to the room, It's 80+ degrees in there. The sun blazing in the thermostat set on 75. I set it as low as it would go, but is only to 65. I waited and waited for it to cool down. Finally I called the front desk and was told that the thermostat only went to 65 and I would have to wait until it cooled down outside. Really??!!! I was sweating in the middle of the night and couldn't sleep! I could hear the TV next door and the heard of elephants over my head all night. When I posted review on a travel site, someone called from this hotel, but it was the manager. It was the same female who had checked me who had been ranting and told me to wait until it cooled down outside. IF the hotel was concerned, the manager should have called. They did nothing. The other thing I hated was they cut the lights off in my room every single day after they cleaned. I do not like entering a strange room in the dark. Yes, the light switch was by the door, but had there been some crazy in the room, they would have already been on me before I could have turned on the light. I also killed 3 bugs crawling across the floor! I hate bugs!!! This was the worst stay ever and I will never go back! I will sleep in my car first. How this facility has gotten any decent reviews is beyond me. Sad. Very sad. July 22, 2014
Rated 4.0 out of 5.0 by Forest City HIE I come around here for work every few months, and the place is good. The one thing I could recommend is that they fix the workout equipment, the elliptical and the treadmill near the window are out of commission. July 20, 2014
Rated 2.0 out of 5.0 by LOUD AND NOISEY,WITH A BROKEN ELEVATOR Getting stuck in a improperly working elevator that was told it was ok to use . NOT FUN. elevator was not working the entire stay and the staff was no where to be found during our stay. always a sign at the check in desk that said we are out and will return soon! should have been given a discount. July 9, 2014
Rated 3.0 out of 5.0 by Coffee please. 2 out of 3 mornings we had to seek out the DR attendant and ask for coffee. The pots were empty both days. Other than that and the broken elevator it was a typical side of the highway facility. Stains on the guest room carpet had me concerned. July 9, 2014
Rated 2.0 out of 5.0 by Disappointed in this hotel My visit to this hotel started with the elevator being out and my room being on the 3rd floor. I had a long hard day so I decided this was just another issue for the day. When I got to my room, it was hot. The air conditioner was not running but seemed to be ok when turned on. As the night progressed, I realized the a/c did not function properly. I set the thermostat at 65 degrees and the room never really cooled off. The next morning the shower was very difficult to get working. Seems as though the handle that operates the shower head was broken. It took several minutes of working on the lever to get the shower to operate. The only good part of this hotel was the staff. The young gentleman was courteous. Possibly the worst hotel I have ever visited. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable Place This hotel is comfortable and close to my work when in the area. The rooms are a bit dated, but the bed is comfortable. The walls are a bit thin as I heard the TV next door until the early hours at a low roar, but it wasn't a major issue for me. The only real complaint is the theromstat only goes to 65 so I never really got the room as cool and comfortable as I like it. July 6, 2014
Rated 5.0 out of 5.0 by great room In the survey I have expressed my review of excellence at this property July 3, 2014
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