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Rated 4.2 out of 5 by 58 reviewers.
Rated 2.0 out of 5.0 by Left room cleaner than what we found it. The room was non-smoking but room had a musty-old smoke smell. The comforter was tucked too far at the foot leaving a deficit in the coverlet at the top of the bed. The utmost worst thing about the rom was the sticky urine on the floor around the toilet and the floor was sticky with hair spray. October 23, 2013
Rated 2.0 out of 5.0 by room was good I have been staying at this hotel for the last 2 years, but after some of the staff was replaced, its hard to go back to this hotel without the greeting and warm welcome I got from Laura, she knew me by name and would go out of her way to make my stay better. The new staff is short and not as helpful:( Untill the staff attitude changes I will not stay in this hotel again, I will drive from Shelby or Spartenburg before I stay her again.......Also Internet Service is no good what so ever... October 18, 2013
Rated 4.0 out of 5.0 by Missing a pool We had a nice stay, but there being no pool or whirlpool put a little damper on the stay. The location was good, there were many choices for dining real close, which was a definite plus. I would stay there again mainly because it is the best motel in the area. September 25, 2013
Rated 5.0 out of 5.0 by Stay here if you go to Rutherfordton or Forest City very comfortable accommodations. a local told me that it was clean and safe, but i think it was a lot more than that. the room was really nicely furnished and well equipped. had breakfast on the patio out back which was a nice treat. plenty of food and choices. would highly recommend. oh, i forgot that i had points and when i made the reservation online i was pleasantly surprised to get the room for less than 1/2 price and i got a little gift when i arrived. September 11, 2013
Rated 5.0 out of 5.0 by Friendly Staff Very friendly staff, makes being away from home easier. Walking distance to Sonic, and Aldi grocery store. Also very clean, would recommend to anyone. September 3, 2013
Rated 2.0 out of 5.0 by Just okay staff not so friendly- location is too funny I am a state employee. I had to CERTIFY that I was on state business. I am a rewards member and any staff can easily see my travel. I would think this hotel would be happy to collect the rate which isnt actually state rate!! No bill under the door. The staff was less than friendly. Just dont have expectations if you plan to travel to this location. Speaking of location - it is literally in the parking lot with the sonic drive in! August 27, 2013
Rated 5.0 out of 5.0 by Great place to stay. I would recommend this hotel to anyone. I stay here everytime I'm in town August 25, 2013
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and welcoming. They were fast and ready when we arrived. August 19, 2013
Rated 4.0 out of 5.0 by Forest City The overall stay was satisfactory, however I was staying for a period of two weeks and the washing machine was out of service for the entire period. When I inquired I was told it had been broken for a "few" weeks and they hoped that a they (assuming the owner) would just buy a new one. I returned the following week for a 1 night stay and it was still out of service. This was a inconvience that required me to go to a Laundry Mat. The staff was helpful with directions. August 16, 2013
Rated 5.0 out of 5.0 by Good hotel for good price We stayed there for 4 nights. And it was a very relaxed and comfortable stay. All you need is near the hotel. August 13, 2013
Rated 5.0 out of 5.0 by Best Hotel in Forest City New, clean, comfortable, and QUIET! No highway noise. Best continental breakfast I've eaten. Very polite, friendly staff. August 2, 2013
Rated 5.0 out of 5.0 by Great hotel, great location We stopped at this hotel on our way to the mountains. It's easy to get to, in a great location to stores, restaurants and other businesses. Had a wonderful stay. August 1, 2013
Rated 3.0 out of 5.0 by Rude Manager When I made my reservation, I made it at a higher rate than my co-workers were paying, with the intention of getting it changed later (didn't want the hotel to fill up first#. I neglected to do so #my fault), so when I was checking in, I asked to get the same rate as the others. Not only was I denied, I was treated with utter disdain and a complete lack of courtesy by the manager on duty, despite my Priority Club Platinum status. I can accept the higher rate, but what I will not tolerate is rudeness. Ordinarily I would not have stayed there due to her attitude, but I had no choice due to the lack of reasonable alternatives in this small town. Won't be going there again... May 3, 2013
Rated 4.0 out of 5.0 by Great stay for the money. The room was clean and comfortable. All the ammenities worked as designed. The staff was polite and efficient. The breakfast could have had more variety, but was well-stocked and tasty. I would recommend this motel for anyone looking for value instead of high end decor. All the basics at a fair price. Does anyone know why they place the rooms with handicap access the longest distance from the elevator? April 4, 2013
Rated 5.0 out of 5.0 by Best place in town with a good desk to work at The Holiday Inn Express is clearly the best place to stay in town - hands down. From the moment you arrive the staff does whatever it can to make your stay the best it can be. The wireless has never failed me and the work space is comfortable and large. March 22, 2013
Rated 5.0 out of 5.0 by Great Service I have stayed at this location multiple times.This is a great location, the staff is very friendly. February 24, 2013
Rated 5.0 out of 5.0 by Wonderful Facility My wife and I had to come to Spindale, NC last to attend the funeral of my sister. We stayed at the Holiday Inn Express in Forest City. The staff was very friendly and professional, the room was well kept, the bed was extremely comfortable, and the breakfast was fresh and filling. It was coveniently located to restaurants and everything else we needed. I would recommend this hotel to anyone who is going to be staying in that area anytime., February 15, 2013
Rated 3.0 out of 5.0 by Very helpful staff Great staff - very helpful. One area for improvement is the fitness center, the treadmill is in poor shape and really should not be in service. Perhaps it's time for a more reliable machine. December 2, 2012
Rated 4.0 out of 5.0 by Great accommmodations This was my first trip to this property, I was traveling to the area to provide an educational program for local paramedics. I felt the nightly rate was too high, but the bedding was comfortable, the rooms spacious, the breakfast selection plentiful. I will be in the area again in Jan. - April, if I can get the rate down I'll be staying there again, if not, I'll check into the Jameson or the Quality Inn. November 2, 2012
Rated 5.0 out of 5.0 by Great Service and Flexible The Folks at Forest City, NC did a great job for us. We arrived late and they made the check-in and changing rooms simple, hazzle free. The next day the roof was being repaired, which we were unaware; and they again moved us to another room and we appreciated this so much. I understand roofs need repair sometimes and that was not an issue. The team including housekeeping too great care of us and complimentary breakfast was great every morning. Thank you much! The Woods September 29, 2012
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