Rated 4.1 out of 5 by 48
Rated 4.0 out of 5.0 by HHG77 Broken elevator
We were with a group of ATA members and some of them were handicapped. The elevator was broken all weekend and we had to carry all luggage up the stairs. Looks like someone could have gotten it repaired for them.
July 23, 2014
Rated 1.0 out of 5.0 by muin68 Horrible!!!
The day I checked in, I had to wait while the front desk clerk ranted on the phone to someone about the guy who worked nights and something he didn't do. She ranted and raved about dirty rooms and no reg cards. Both doors were open and it was over 80 degrees in the lobby. Then there were no luggage carts. I'm handicapped so this is a must. The clerk acted disgusted she had to go find one for me. When I finally get to the room, It's 80+ degrees in there. The sun blazing in the thermostat set on 75. I set it as low as it would go, but is only to 65. I waited and waited for it to cool down. Finally I called the front desk and was told that the thermostat only went to 65 and I would have to wait until it cooled down outside. Really??!!! I was sweating in the middle of the night and couldn't sleep! I could hear the TV next door and the heard of elephants over my head all night. When I posted review on a travel site, someone called from this hotel, but it was the manager. It was the same female who had checked me who had been ranting and told me to wait until it cooled down outside. IF the hotel was concerned, the manager should have called. They did nothing. The other thing I hated was they cut the lights off in my room every single day after they cleaned. I do not like entering a strange room in the dark. Yes, the light switch was by the door, but had there been some crazy in the room, they would have already been on me before I could have turned on the light. I also killed 3 bugs crawling across the floor! I hate bugs!!! This was the worst stay ever and I will never go back! I will sleep in my car first. How this facility has gotten any decent reviews is beyond me. Sad. Very sad.
July 22, 2014
Rated 4.0 out of 5.0 by Dakkota Forest City HIE
I come around here for work every few months, and the place is good. The one thing I could recommend is that they fix the workout equipment, the elliptical and the treadmill near the window are out of commission.
July 20, 2014