Rated 4.5 out of 5 by 339
Rated 5.0 out of 5.0 by adm42 Nice Accommodations and Service
Pleasantly surprised with my stay. The room was excellent.
July 23, 2015
Rated 5.0 out of 5.0 by mkelle8 Mini fridge and breakfast
Like always, Holiday Inn Expresses provide a comfortable room with standard amenities. We prefer to stay where the standards are predictable and exceptionable. Love the breakfast.
July 22, 2015
Rated 5.0 out of 5.0 by dude and ahah Best Customer Service Ever
I am not a word travler, however, I must say that I have never had or seen the customer service and royal treatment that I received while I stayed at this property recently. From the front desk all the way to the maid cleaning the elavators and the maintenance men, I was greeted and treated like royalty. I would like to mention a few names like Ashley, Ember, Sampson, and especially Tiwana in the breakfast bar, she made the breakfast (which was great) taste twice as good, never seen anyone as cheerful, and helpful as she was. You guys really know how to treat a customer, keep up the good work.
July 22, 2015
Rated 5.0 out of 5.0 by FayeS Fantastic staff and service
The staff at this HI were the most friendly, professional, and engaging staff of which I have come in contact given my various travels. The hotel is fresh and clean. The breakfast was great, with plenty of variety plus the usual wonderful cinnamon rolls. I loved the staff personnel that made it a point to speak to EVERYONE in the room, one on one. She was awesome. She encouraged conversation between others as well. Housekeeping was fantastic. They didn't wait to be spoken to; they were first to speak and did so seemingly willingly and cheerfully. Those at the registration desk were more than friendly, especially given the printing demands I had. The room was plenty big, and plenty comfortable and very CLEAN. I also loved the little regional special touch they added with the breakfast… lemonade with the orange and apple juice. I was told it was a Forest City thing. It was good. This being my first stay at this HI, I was exceedingly pleased.
July 20, 2015
Rated 4.0 out of 5.0 by repoman77 Nice hotel, very clean, and courteous staff.
The hotel still feels new. The room was very clean and comfortable, great television and channel selection. The only criticisms are the parking lot is small, the pillows and sheets were clean but seemed to be wearing down.
July 19, 2015
Rated 5.0 out of 5.0 by cal1973 Great night sleep and fantastic people
The room was very clean and large. The bed was very comfortable and I was able to sleep very peaceably and soundly. The breakfast area was very clean and the lady that was monitoring it was very kind and considerate. She asked if I needed anything else such as hot sauce, ketchup, etc. She was a very nice friendly lady.
July 18, 2015
Rated 5.0 out of 5.0 by cj76*** sleep always GREAT, clean,
Great hotel!! I go to Forrest city once a month, traveling 8 hours, and I stay at the Holiday INN Express ALWAYS!! I love this Hotel, the Beds GREAT, My kids love the Inside swim, the beds are so comfortable!! We feel at home as much as we can be...
July 16, 2015
Rated 5.0 out of 5.0 by Raven7 Total change
This place is great! If you have the chance to pick your room pick 315....HUGEEEEE. Check-in was a breeze. I stayed here over a year ago and between then and now its upgraded. Good job. Will stay again if I'm in that neck of the wood.
July 14, 2015