Rated 4.6 out of 5 by 245
Rated 5.0 out of 5.0 by Jabula Nice place to stay
Stayed for 3 nights whilst on a road trip. Staff were very friendly, helpful and accommodating. Pleasant and comfortable rooms. I would stay here again when in this area.
April 21, 2015
Rated 5.0 out of 5.0 by Jane944299 Staff are Outstanding
Great staff there to make your day. Room, property, food, cleanliness all what I expect at HIE. Great standards. I appreciate!!!!
April 20, 2015
Rated 3.0 out of 5.0 by Enjoy Elkins 1239876 Comfortable Room but Service Could Have Been Better
Overall happy with the room, Just surprised to learn that the a small fridge isn't standard with the Holiday Inn Express chain. First time I'd ever experienced not having a fridge, was very surprised to learn that once I opened the chest of drawers where it is typically located in most Holiday Inn Express (ample space for it) that there was no fridge after I had just run to the store and purchased items to place in the fridge. Ice was also inconvenient, 1st and 4th floor only...... Also ice bucket was in the bathroom, not a normal place to find it.... The other disappoint occurred when I got my final bill, the tax exempt status was not correctly recorded on the bill. So I found myself having to wait at the front desk at 5 in the morning for 10-15 minutes for the clerk to return from delivery newspapers to tell me there was nothing she could do to fix it until later and that they would email me a corrected copy, which they did later the same morning. But I was surprised by the mistake as they had all the documents attached to my records at the front desk, also surprised that I had to wait for the clerk to return. Another guest that came behind me to check-out actually decided to toss their room keys across the counter and just leave. Other than these 2 issues this Holiday Inn Express met my expectations.
April 15, 2015