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Rated 4.5 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by Great stay and staff was very helpful! Our family of 4 stayed one night and found the property very easily. We lucked out and got off I-25 at the correct exit and drove right to it. The hotel is located off a moderately busy road, but for the most part it was in a rather quiet area. The front desk staff (Nick) was very helpful and friendly when we checked in, called the next door IHOP for their closing hours when we asked, and was also very friendly the next morning at check-out. Breakfast was very good and the staff person in that area was very friendly and helpful also. The only thing that would have improved our stay would be a softer mattress. I normally need "white noise" to fall asleep and was very happy that there was a thermostat on the wall and we were able to keep the fan on all night. Overall, we enjoyed our stay and would recommend this location to others. August 17, 2014
Rated 5.0 out of 5.0 by Great service, good location Arrived very late but the checkin process was very fast and efficient. Good location. Quiet hotel. August 15, 2014
Rated 4.0 out of 5.0 by Nice place, Overall a nice facility. I've stated and better, but not for the price that I paid. I stayed in worse, and paid more. Value quick good employees very courteous and professional. August 15, 2014
Rated 5.0 out of 5.0 by Great Staff Taking a pet to CSU Vet Hospital is stressful. The HIE staff was very understanding and helpful. They made sure our room was on the first floor close to an exit so that we could get our injured dog outside easily. The hotel is close to the hospital so that was a convenience. If you're interested, our dog is getting fantastic care. He's recovering very well. August 14, 2014
Rated 5.0 out of 5.0 by Quite Very Quite and comfortable. Really liked the location. August 9, 2014
Rated 5.0 out of 5.0 by Great hotel, will stay again! As always, never stay at another hotel, HIE is my hotel of choice August 8, 2014
Rated 4.0 out of 5.0 by Great place for a large group We held a family reunion at the Holliday Inn Express ane the service and accomindations were wonderful August 2, 2014
Rated 4.0 out of 5.0 by Clean room, decent breakfast, recommend Good first impression when we checked in was that they had freshly made chocolate chip cookies in the lounge that were delicious! We finished them off. :-) Unfortunately we didn't see any in the lounge after that until the day we left. We stayed at this HIE for 5 nights. We had a first floor room (#123) next to fitness room and across from laundry but there was no outside noise that bothered us. The room was clean and in good shape. The only issue on the room condition was the curtain in the shower/tub needed the top screws to be re-anchored because both ends rotated down which caused the curtain to slide towards the middle a bit. Water then got on the floor because of the gaps. I did think it was a nice touch that they had the slow closing toilet seats so you could just start it down and let it go. They did a good job cleaning our room but I don't think they vacuumed every day as a couple days I noticed crumbs by a chair that were still there after the cleaning. I was surprised they didn't push the environmental side of things as many hotels do. In the bathroom we would hang a towel or two up on the door so it wouldn't have to be washed but they still took it and replaced it. The pool was pretty good. The area didn't smell like chlorine and was adequate size. The jacuzzi was clean and hot water but I didn't like that it would only run for 15 minutes and it wouldn't start up for another 10 - 15 minutes. The breakfast was pretty average but sufficed. Sausage gravy most days with biscuits, scrambled eggs, basic omelette and pancakes via their instant pancake maker (pretty cool) were the main offerings. They did have pretty good cinnamon rolls daily too. They did a good job of keeping the food stocked except on Sunday when there were a few more people eating but it took literally 30 minutes for the sausage and eggs to be replenished so a few people just gave up and left. The employees were all friendly and helpful when we asked them for anything. The hotel itself is easy to get to and is by several restaurants. The room did not have a fridge and I didn't see a microwave in the dining area. We paid $10 (just one time - not nightly) for the fridge which I didn't think it was a big deal but it would have been nice to be included. The internet connection was okay but it was functional enough for my son to play games and for me to get caught up on work emails so it was adequate. Overall, I would recommend this hotel again. It is a bit far to drive for Estes Park trips, but if I wanted to stay in Fort Collins again, I would definitely book it with HIE. August 1, 2014
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