Rated 4.3 out of 5 by 83
Rated 5.0 out of 5.0 by roadwarriors great room and great staff
everything about our week long stay in Ft. Collins at this Holiday Inn was fabulous! Room was spacious, breakfast was spot on, staff helped when we needed amenities quickly....overall it was fantastic! would stay at this hotel again in a second! thank you Holiday Inn!
July 26, 2013
Rated 1.0 out of 5.0 by LittleBits3 Disappointing
We have come to expect a certain level of quality at the Holiday Inn Express brand properties and this facility did not meet our expectations. The front desk staff did not provide the usual greeting and complimentary goodies for IHG Rewards members, nor did they give us the information regarding breakfast hours. Our room fridge was missing completely (the cabinet was present but empty). The towels were worn and frayed (though clean) and though not under the control of the hotel per se, being next to the laundry involved being awakened very early with banging that continued all morning. Finally, we arrived towards the end of the breakfast time to find nearly everything gone, no fruit at all and the remaining items stale and unappealing.
We will not stay at this location again.
July 25, 2013
Rated 5.0 out of 5.0 by jbl51 Clean, Comfortable room and excellent service
Though we only stayed one evening, we were very impressed with this property. If and when we would need to have a room in Ft. Collins...we will stay at this motel.
July 22, 2013
Rated 5.0 out of 5.0 by Adventure9 clean and comfortable
The room was very clean and comfortable. The staff were all pleasant and helpful. Would definitely stay at this hotel again should our travels take us to Fort Collins, Colorado.
July 18, 2013
Rated 5.0 out of 5.0 by TheVacationeer Nice Hotel
For the money, it exceeds expectations. Excellent service, nice pool, good breakfast, and clean rooms.
July 17, 2013
Rated 5.0 out of 5.0 by Tina87 Great Experience
After traveling all day, we arrived at the hotel to be greeted with a smile. Although, we did not reserve a room with a refrigerator, the hotel was very accommodating to get my husband a refrigerator for his medication, and kept our ice packs in the freezer for us.
The room was excellent and never had a problem with the noise off the street. We would definitely stay here again.
Thank you Holiday Inn for excellent Customer Service.
July 16, 2013
Rated 4.0 out of 5.0 by KCSkier Great service and a good value
We love Holiday Inn Express. We have stayed in at least 5 different cities and they always a good value with great features. The Ft Collins express was roomy and in a great location and we loved the bed, very comfortable so we knew it was fairly new. we had one disappointment and that was the shower pressure. It was very weak and the shower head had 3 setting but none seamed to work very well. We always make a point to stay at Holiday Inn Express when we travel because we feel we get the most for our money. The buildings are always well maintained and clean and the staff have always been professional and helpful.
July 14, 2013
Rated 5.0 out of 5.0 by Rich46 Totally Fulfilling Experience
We travel a great deal and would have to rank our experience at the Holiday Inn Express in Fort Collins was among the best that we have had. The entire staff was very accommodating and friendly. We were there for 5 nights and by the second day, we felt recognized by everyone. The facility is well maintained and nice, but it is the staff that MADE the STAY!!!
July 14, 2013
Rated 5.0 out of 5.0 by edhr18 always a good value
I stay in HI Express properties frequently and they never disappoint; this one was no exception good accommodations, friendly staff, ample breakfast for a good price.
July 12, 2013
Rated 5.0 out of 5.0 by MustangFig Friendly Service and Comfortable Room
I stayed at the hotel during the Colorado MS Society's BIKE MS 2013. The hotel was extremely accommodating to us with quick check-in and an earlier than usual breakfast hour for those of us who had to get on the bike route early. The room was spotless and very comfy as well. I highly recommend this hotel!
July 5, 2013
Rated 5.0 out of 5.0 by Mar71 Great Staff and Great Service
We were happy with our stay at Holiday Inn Express in Fort Collins, CO. We also stayed at Holiday Inn Express in Littleton, CO, and Holiday Inn Express in North Platte, NE. Each one had great things about them, with just a couple things to improve upon.
North Platte was terrific in all areas except the bed was uncomfortable. Littleton was beautiful overall, with a comfortable bed, great service, and wonderful food. Fort Collins was also terrific, with great staff and service, but the towels were way too scratchy, so maybe a new laundry soap would help.
We will continue to support Holiday Inn Express in the future. We feel our hotel charge should be the same for each day, but it was more for the second night stay in both Littleton and Fort Collins. As members of the "priority club" it would be nice to have some discounts as well.
July 3, 2013
Rated 4.0 out of 5.0 by PDTex promised amenities missing
No refrigerator or microwave in room and when management was informed, no attempt was made to give room change or the addition of missing amenities.
Overall, however, the stay was pleasant.
June 27, 2013
Rated 5.0 out of 5.0 by 4Rivers Business Stays Are Fantastic
I use this location quite often and absolutely love staying here!
June 24, 2013
Rated 5.0 out of 5.0 by tukn30s great
Very nice hotel, Austin at the front desk was very helpful in recommending local craft brew beers to try. Its a nice little town. To bad all those wildfires were raging while I was there.
June 20, 2013
Rated 1.0 out of 5.0 by javier88 Hot rooms
The hotel and staff was fine it was when i went to bed. The air conditioner was on a motion detector, during the day when i was moving around it would come on and cool the room off but when i was asleep it would shut off and i would wake up sweating. When i would wake up drenched with sweat and move around it would come on but i would fall back asleep it would shut off and would wake up again sweating. I told the staff about it they said the ac was not on a motion detector. I was there with six other guys all had the same problem with there rooms too.
I have never had this problem with any other Holiday Inn hotel and I spend about 80% of my time in your hotel chains. Thanks a loyal Platinum Member
June 14, 2013
Rated 5.0 out of 5.0 by coolcat Fort Collins Stay
We had a great experience during our 12 night stay. Our room was well cleaned daily. The bed was comfortable. The facility was clean and the staff provided great service. The staff was very helpful and friendly. I would like to have seen better eggs for breakfast. I think they were powdered eggs.The breakfast variety was great. There was something for everyone.
June 10, 2013
Rated 5.0 out of 5.0 by Kaytdod Great service
Refrigerator was delivered promptly upon request. Handicap room on ground floor was quiet and cool.
June 6, 2013
Rated 5.0 out of 5.0 by kibon Friendly service and took care of my needs
One of the better Holiday Inn Express I have stayed at.
June 2, 2013
Rated 5.0 out of 5.0 by gobytrain Accommodating staff
Room would have been quieter on the front side away from the busy road behind, but not a huge deal. Good experience.
May 31, 2013
Rated 5.0 out of 5.0 by TColorado Excellent Experience
Excellent experience. The staff assisted with restaurant choices, transportation needs and general area guidance. The gym facility is very good. The room was quiet, clean and updated.
Breakfast was good, but would have been better had fresh fruit been offered.
May 26, 2013
Rated 5.0 out of 5.0 by ConLynn Very comfy bed and loved the breakfast!
Great place to stay for our daughter's graduation from CSU!
May 22, 2013
Rated 2.0 out of 5.0 by 2weary Below Avg for Holiday Inn Express
Everything was fine and as you'd expect at an HI Ex except there was no refrigerator in the room and the only Ice machine was off the lobby. That's not been my experience with other HI Ex in the past. We asked about the refrigerator and were told they don't put them in double queen rooms. Huh? The room furniture included a built-in cabinet for a fridge but it was empty. To their credit they offered to bring us one but we were staying only one night and ready to flop in our jammies.
May 22, 2013
Rated 5.0 out of 5.0 by Miner49er Clean, comfortable
Sayed here for a night recently, was clean and comfortable. Love that I can open the windows!
May 2, 2013
Rated 5.0 out of 5.0 by Jeff1961 great service
i enjoyed my stay beautiful Hotel very good service comfortable bed and friendly staff. had a great stay. thank you.
April 27, 2013
Rated 3.0 out of 5.0 by drags No refrigerator and no orange juice
We needed a refrigerator but there was not one in the room but when we checked out they said that they were available but we had to ask. They should have told us at check in.
The first morning at breakfast we got one good glass of orange juice and then it was just colored water and the next morning it was just the colored water again. They said that they had been outfor two days, the weekend.
April 21, 2013
Rated 5.0 out of 5.0 by bowlergrandma great experience -
Was great - The hotel even called and said that an item had been left in one of the rooms. That was super. One hotel we stayed at before said we had never left anything when we had left a winter coat and sweatshirt, so we never saw the items again.
April 19, 2013
Rated 5.0 out of 5.0 by fightpilotswife Great place to stay!!
We enjoyed this hotel so much that we made a return visit a few days later when we changed some travel plans while college shopping.
The customer service at this hotel was especially impressive. The rooms were spacious, beds and pillows comfortable, pool area clean and well maintained and breakfast selection wonderful.
I highly recommend this hotel!
April 19, 2013
Rated 4.0 out of 5.0 by shooterb Nice place to stay for dog owners
Rooms where comfortable & clean. The pet fee was only $35 and had several places to walk a restless dog around outside. Has several Italian and chinese delivery and restaurants with in walking distance
April 8, 2013
Rated 2.0 out of 5.0 by ThereForBusiness Comfortable room but poor Staff
Stayed for an entire work week on business (Mon-Fri) in a King Suite. Like many of the other reviewer's the room was very nice (loved the mattress) however management needs to do something about the staff. The very first night I went down to the front desk to ask to have the office desk replaced because it was broken (leaned to the side) and I knew I was going to be doing a lot of computer work when in the room. Was told it would be taken care of the next day. Had to ask again the next two days to get it (finally) replaced on Wed evening.
The TV in the fitness room had no sound and the person at the desk had no clue what to do...
Only had one person working in the am - when I went to talk to the front desk (to deal with the chair) no one was there, waited about 10 mins then went to the breakfast room and asked the person getting the breakfast set out how to find the front desk person. They said they were the front desk person and they were the only one on staff there... this was at about 6:15 am - couldn't believe they only had one person on staff.
Also - the hot breakfast food didn't seem very fresh - eggs, cinn rolls, breakfast meats all seemed pretty dried out.
I did like the little "game" they had for priority club members - got to try and bounce a ball in a goldfish bowl for prizes, but agree with the other reviewer that just the bottle of water for Club Members is kinda lame... most other HIEs have a nicer welcome gift that includes things like popcorn, or a snack (which is really nice after a day of traveling).
April 3, 2013
Rated 5.0 out of 5.0 by FlyBoy30 Always a great experience
I stay at this property often and I always have a good experience!
April 2, 2013