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Rated 4.5 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Look forward to our next visit. This hotel was chosen because we were traveling with our dog. The staff was very considerate and put us on the ground floor near a side exit door which was very convenient for our dog walking and necessities. The rooms were always clean and quiet, and the location of the hotel was central to restaurants and shopping. The staff was always approachable and friendly. We look forward to staying at this particular hotel again on our next visit. December 29, 2013
Rated 1.0 out of 5.0 by We won't be back We had enough points for a free night but were told that all those rooms were booked. The thermostat did not work and it was cold every time we returned to the room The breakfast food is low quality obviously from low bidder supplier. December 4, 2013
Rated 5.0 out of 5.0 by What an awesome stay! I travel extensively for business and spent 2 weeks at this location. Nick and Austin, as well as you other front desk personnel, are such great ambassadors not only for your location, but for your brand! There wasn't anything that they were not able to help me with - everything from food recommendations to directions. I look forward to my next trip to Ft Collins and the opportunity to once again experience your WOW! Customer Service! Thank you so much! December 2, 2013
Rated 5.0 out of 5.0 by Business This property was excellently maintained and very clean. I enjoyed my stay although I was a little disappointed that there was not a mini-fridge in the room. I enjoyed the availability of the exercise room but not so much the turkey sausage. LOL. November 25, 2013
Rated 5.0 out of 5.0 by great experience someones alarm was going off for several hours. that was the only issue brought to managements attention and it stopped. November 17, 2013
Rated 5.0 out of 5.0 by Awesome Holiday Inn Express My husband and I have stayed in a number of Holiday Inns, and this one is at the top of our list! The cleanliness, service, staff and value were awesome, and they took good care of us. A very pleasant stay in Fort Collins, thanks to this hotel! November 15, 2013
Rated 5.0 out of 5.0 by Cleanest, friendliest hotel of our trip We have traveled extensively and this hotel was spotless, we were suprised to find that it was 10 years old! Our expectations were exceeded the moment we walked in the door. The staff was friendly and answered our questions happily, recommending things to see and places to eat nearby. The lobby, rooms, breakfast area, outside were immaculate. Our only regret is that we only stayed the one night. We will be staying here again on our next visit to Fort Collins. November 12, 2013
Rated 5.0 out of 5.0 by Wonderful Staff Very convenient location near shopping and multiple restaurants. The front desk staff really went out of their way to make our stay easy. November 6, 2013
Rated 5.0 out of 5.0 by Amazing staff attitude! Room/bathroom clean and comfortable, breakfast good. What really stood out was the professional, enthusiastic and friendly staff......all of them! November 4, 2013
Rated 5.0 out of 5.0 by Friendly and helpful staff. Our questions were always answered promptly. The staff was very helpful when we inquired about local restaurants on our first night's stay. The rooms were very clean. The breakfast associate was quick to replace near empty trays or fruits, breads, anything that was missing. She was very pleasant as well. October 31, 2013
Rated 4.0 out of 5.0 by Hotel of choice when in Ft. Collins Super staff, great service, clean rooms. Breakfast bar is great as well. A bit noisy from room above but worth staying here! October 30, 2013
Rated 5.0 out of 5.0 by Great stay Very enjoyable stay. Great support from employees; quickly let us check in early. Highly recommend this Fort Collins hotel. October 29, 2013
Rated 5.0 out of 5.0 by Lovely accommodations and nice to have tea available. This was our first time at the Holiday Inn Express in Fort Collins. Not only was it was a beautiful room which was neat, clean and comfortable, we were pleasantly surprised that there was tea available, along with the coffee service in the room. Many hotels do not offer tea anymore thinking that everyone desires coffee in the mornings, so it was much appreciated. October 28, 2013
Rated 4.0 out of 5.0 by Comfortable room poor internet Great place. TV takes delay in channel change. Internet service extremely slow, takes minutes to reply. Less then 1mbps speed. October 25, 2013
Rated 4.0 out of 5.0 by Ice Machines and Garbage cans The room was clean, pillows to soft which seems to be common problem for me personally in nearly all hotels. Wants the deal with lack of garbage cans, room garbage cans are notoriously to small and absolutely none on each floor near the stairwell or elevators. When you order food in you would like to get ride of the smelly garbage, it does not fit in the room garbage. Should have an Ice machine on ever floor. October 10, 2013
Rated 5.0 out of 5.0 by Clean and great value I am picky when it comes to hotel cleanliness and this hotel felt like new even though it has years under its belt. To give perspective, I walked around barefoot which NEVER happens at affordable hotels. Pool was heated and clean. I am picky and would stay again. October 8, 2013
Rated 5.0 out of 5.0 by Exactly what I was looking for. Great value and helpful staff. Super room and breakfast. October 3, 2013
Rated 4.0 out of 5.0 by Clean and well-maintained facility The hotel looks as though it is new, although it is not, since it is clean and well-maintained. The maintenance department immediately responded to an air-conditioner/thermostat problem. Nice variety for breakfast buffet, including gluten-free bread, fresh fruit and regular oats (no additives, such as sugar, etc.). An employee was constantly monitoring and refilling the breakfast buffet. October 3, 2013
Rated 5.0 out of 5.0 by One of my favorites This has become one of my favorite HIE prosperities. It can be a slight challenge to find this facility (trees can block the building), but it is worth the stay. The staff are among the most friendly and personable I have come across. I especially love the ball toss game at check-in. (Make sure to ask for a practice throw. The staff seem to be open to that.) September 30, 2013
Rated 5.0 out of 5.0 by Front Desk Greetings :) Aside from the Hotel being a comfortable Holiday Inn Express I want to comment on the staff. My first impression amazed me at the quality of professionalism when I entered the front doors. Austin is a gem and a true asset to the quality of IHG . Thank you for the wonderful stay at this Holiday Inn I will be back. September 13, 2013
Rated 5.0 out of 5.0 by Will always stay here in Fort C! After long haul from Chicago HI Express in Fort Collins was just what I needed! Front desk manager Nick was extremely helpful with cold water, quick check in and airport shuttle info. Great room - quiet, luxurious, clean! Pool and hot tub really nice - breakfast well above average. Was able to get late check out to accommodate my flight schedule. Overall I was extremely pleased. Will be visiting son at CSU often and will always stay here! September 2, 2013
Rated 5.0 out of 5.0 by Great Location and Brand New Facility This location can not be more than a couple of years old. Everything is extremely clean and maintained. August 27, 2013
Rated 5.0 out of 5.0 by Staff I spent 3 nights under the care of Nick and Austin and they were very gracious. I am very appreciative of their patience and attentiveness to my every request. Thank you! August 23, 2013
Rated 3.0 out of 5.0 by Loud and Disappointed The over-all look and feel of the property was O.K., however I found three items of concern. One, the breakfast meat was cold or cool. Two, my room while nice was poorly cleaned and not restocked with towels or a bath mat. And, finally, three, the staff allowed motorcycles to park under the over hang by the front door. My room was facing the parking lot and mostly over the front door. Every time the motorcycles departed or returned the noise was tremendous. I stayed two days, but that was enough. If there was another Holiday Inn Express in town or a Holiday Inn I would have moved to that property. On a positive note the coffee was always hot. August 18, 2013
Rated 5.0 out of 5.0 by Thompson Wonderful Experience From the moment we arrived to when we left. The front staff is very polite and caring. The rooms are clean. August 17, 2013
Rated 5.0 out of 5.0 by Excellent choice No complaints. Real good place to stay. Clean room and complimentary internet. Very reasonable breakfast. August 16, 2013
Rated 4.0 out of 5.0 by Excellent choice After a long day driving, the Holiday Inn Express was a pleasure. The check-in was easy and the staff courteous. The room was clean and comfortable. The breakfast amenity is worth it! It had everything I could want. August 14, 2013
Rated 3.0 out of 5.0 by Just OK - Fort Collins Holiday Inn Express This Holiday Inn could use some updating. Our room had a cracked bathroom light and slight water damage due to no fan in the bathroom. The ironing board was broken and wouldn't stay open. They were having a contest for Rewards Club members where you throw a ping pong ball into a glass bowl for a prize. The receptionist showed us one that gave a free room upgrade. We threw the ping pong into that bowl, then the receptionist said we didn't qualify for the prize. We are a family of 4, but they only gave us 3 bath towels. So we asked up front for another towel. The next 2 days we were only given 3 towels after asking. August 14, 2013
Rated 4.0 out of 5.0 by Great Surrounding Location The surrounding location was convenient with lots of shops and places to eat. The bed and pillows were super comfortable. The staff and service was excellent from beginning to end aiding to our every need. They had extra tooth brushes and toothpaste available. The breakfast was delicious especially the biscuits and gravy. We all enjoyed swimming and relaxing in the hot tub. August 4, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We stayed at this hotel on our way back from Colorado. The rooms were very clean and the shower was awesome! We also enjoyed the movie theater that was right across the parking lot from the hotel. I would recommend checking that out if you don't have any plans for the night. They have reclining chairs - super comfy - all you need is a blanket, lol! August 3, 2013
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