Rated 4.4 out of 5 by 528
Rated 5.0 out of 5.0 by King John I like the area of the hotel
The hotel was very clean, the shuttle driver's were helpfull, hotel staff was very helpful, area around the hotel was great with several different kinds of restrants and a near by mall with several stores. I have used this hotel for cruise's several times and will stay here again for future cruise's. I have been a long time costomer of holiday inns express and plan to use your hotel as often as possible.
August 27, 2015
Rated 5.0 out of 5.0 by kjb88 Great location and wonderful staff!
This was a nice hotel for the price. We just needed one night prior to our cruise and the location was ideal!
August 24, 2015
Rated 5.0 out of 5.0 by helotes2015 My Review
nice stay; exception many of the channels on the TV were fuzzy
August 23, 2015
Rated 2.0 out of 5.0 by Miss Travel Agent A call back to discuss issues would have eliminated this review
Let me start by saying we have stayed here before and loved it. This time....not so much. TV didn't work. Asked for new room.said TV would be changed. They switched TV while we were out.Only analog channels. No CBS NBC ABC HBO. I asked again for new room. Gentleman at desk said he called cable company and they would reboot . Nope never happened. Toilet ran on/off. They knew they had a problem as top was already 1/2 off. They must have "fixed" for a prior guest. Shower was roll in for my companion. MOLD. I spoke with very lovely lady at desk this morning. I said I would very much like to speak to manager. I said that I did all I was able to do through proper channels and that I did not want to go online and give bad review as I felt discussing this with manager was the right way to go. Especially since my last stay was great. I left note and #. I am dumb founded that 10 hours AFTER I checked out I still have not gotten a call. POOR customer service. POOR management. The hotel was NOT full as I checked. They could have and should have moved us.
August 21, 2015
Rated 5.0 out of 5.0 by woody36060 Very friendly and accomodating
Small town friendliness and service in a big city atmosphere. The experience was excellent and we will come back again!
August 13, 2015
Rated 5.0 out of 5.0 by Johnny40 Excellent Service
The staff at the hotel was very friendly, cheerful, and always helpful throughout our 4 day stay while attending a convention. Within walking distance of every place we wanted to go. The free shuttle service to and from the airport was a bonus!!
August 13, 2015
Rated 5.0 out of 5.0 by RAINYDAY Overall one of my favorites!
This is now one of my favorite IHG properties. I would stay here again when I go to the East coast. On the West it's the Largo property and this one for the East.
It's a good clean property with places to walk for something to eat or some light shopping.
It is clean and neat as well. What sets this property apart to me was the friendliness of the staff. You have some people at this property that are capable of genuinely treating you like a guest and I say that in the sense of like they are treating you like a guest in their homes as opposed to providing customer service. If that is important to you as well as a modern, clean room, at a great value then I think this would be the place.
August 12, 2015
Rated 4.0 out of 5.0 by kevin069 Comfortable bed and great service.
The room was comfortable and made for a relaxing stay. The free breakfast was good. The staff was very helpful and attentive.
August 9, 2015