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Rated 4.3 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 Comfortable room and great staff We stayed at the Ft. Laud. cruise hotel awaiting a cruise with our family. The staff was very welcoming, and the reception and breakfast room was in a great location to access. The choices for breakfast were good and fresh and everyone in our group seemed pleased. The staff suggested an Everglades tour for us and we did decide to go and enjoyed it fully. Lots of alligators and birds to see in their own habitat. Our room was comfortable and clean, as well as the bathroom. Everything was updated and worked. The one suggestion I would make is to update the beds to be Queen sized rather than double. Most people can sleep on a queen sized bed, but double is a bit small width wise for two. The location for this hotel is great for accessing food and just walking down to the causeway. We would definitely stay here again. October 21, 2014
Rated 4.0 out of 5.0 by Transfer The location for flying into Fort Lauderdale was very good and the ability to use the shuttle was a bonus. Very close so it did not take that long to wait - perhaps advance notice would make the shuttle even better October 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff Had never stayed at this Holiday Inn Express before, but will certainly choose it when visiting Ft. Lauderdale in future. Front desk clerk was very welcoming on arrival, room was comfortable and clean, shuttle service to and from airport was efficient. Because we had no car, being able to walk to an excellent restaurant was a bonus! October 20, 2014
Rated 3.0 out of 5.0 by NO ALCANZO EL DESAYUNO !! Hola sea esta la oportunidad para comentar que en cuanto a habitaciones todo super pero fallaron en el desayuno no hubo desayuno para nosotros !! TOMAMOS 2 HABITACIONES 4 PERSONAS no debe ser asi !!! pues si esta incluido con el pago se debe cumplir.... !!!! FALLARON Y MAS SI ERAN PERSONAS DE EDAD ADULTA 89 Y 82 AÑOS !!! October 17, 2014
Rated 4.0 out of 5.0 by Nice room and comfortable bed Shuttle service needs work, more luggage carts. The staff was very nice. October 16, 2014
Rated 5.0 out of 5.0 by Great staff Good people donig a good job. Quiet, clean, comfortable room. Just right for my needs. No complaints. October 15, 2014
Rated 1.0 out of 5.0 by Rude staff made me uncomfortable I've started to travel to Ft. Lauderdale a few times a month for work and enjoy staying in Holiday Inn Express. I will probably continue to stay at my usual HIE after the fiasco at this one. I hate to be a downer, but I thought I'd try this hotel because of the location and I didn't want to be alone in a less desirable neighborhood. I was on business and the company card I prepaid for the room with days was for some odd reason declined. I had been out for dinner and exploring the area so was not made aware of this. While sleeping at 11:00 PM, I was awoken by someone banging on my door, giggling the door handle and yelling for me to call the front desk. I called the front desk where the manager told me if I did not present a credit card I would have to leave, despite being on company time and not having anywhere else to go at that hour. I did not have the card so I gave my debit card where they tied up my account with holds. My employer contacted the staff the next day and they said they'd send an authorization to take the hold off of my card and charge the company. It's been several days and no attempt by HIE to contact the company. My boss left messages for the manager to discuss what had happened and the manager has never responded. I also asked to speak with management and have not been contacted. The negligence of the staff is appalling and how this was handled is disgusting and embarrassing. I will never stay in this hotel again. Such a shame October 13, 2014
Rated 5.0 out of 5.0 by great stay before cruise excellent overall stay and service, will ,always be my choice for stay in ft. lauderdale October 11, 2014
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