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Rated 4.3 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Refreshing Night stay After a terrible day of missing flight connections and lost luggage, it was a pleasure to have the Holiday Day Express personnel interaction. From calling for the free airport shuttle and the detailed directions for catching it, to getting greeted by name upon entrance to the hotel, the staff were the friendliest and most pleasant we've encountered in some time. The hotel was nicely decorated, the room spacious and quiet, and the bed comfortable. The breakfast was nothing spectacular but we didn't go away hungry. Although with the missed connections, we were not able to visit Ft. Lauderdale as planned, this hotel is conveniently located for catching the Trolley to get around easily. We would definitely recommend this hotel. August 29, 2014
Rated 5.0 out of 5.0 by Great value; exceptional services We stayed at the Hotel prior to our cruise for the International Civitan Convention. Amelia was wonderful setting up our reservation and seeing our needs were met. Mgr, Gloria and Elizabeth handled our early reservation with ease and allowed us to stow our luggage til our room was ready. Everett was not only working the desk but provided concierge serve as well. A wonderful experience. August 25, 2014
Rated 5.0 out of 5.0 by Good Location There were multiple restaurants within walking distance from this Holiday Inn Express. The staff were very friendly, professional, and helpful. The grounds are well kept. The room was very comfortable, although the view from the window of my room was limited to a wall and parking lot. Breakfast was tasty with a wide variety of foods available. August 25, 2014
Rated 5.0 out of 5.0 by Good place Lots of restaurants within walking distance. Neat and clean hotel close to everything in FLL. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great Service. Wonderful staff. Very comfortable. Good Rate. August 22, 2014
Rated 5.0 out of 5.0 by Clean and warm reception Good facility to stay at that also has a cruise connection shuttle service with cost effective fee to "park and cruise". August 21, 2014
Rated 5.0 out of 5.0 by GREAT LOCATION AND STAFF BEST BANG FOR THE BUCK IN ALL OF AREA. CLEAN PROFESSINAL STAFF. WITHIN WALKING DISTANCE OF MANY EATING PLACES. BREAKFAST WAS HOT AND READY EARLY August 21, 2014
Rated 1.0 out of 5.0 Completely Disconnected This hotel has horrible internet service and is unwilling to fix the issue internally. If you are in this area for business, hopefully you don't have to do any work using their internet because it won't get done. Internet was so bad that it had a hard time loading Google! The hotel staff refers you to call the internet technician company. There is a time limit for how long you can use the hotel phone so I kept getting disconnected. After an hour on the phone with the technician they were still unable to help me. So I decided to just watch TV. If only it was that easy. The TV kept losing signal so I couldn't even enjoy a show! No Internet and no TV and to make matters worse the manager Gloria wouldn't even call me back after I requested her to call me. Please save yourself the headache and check into another hotel. August 19, 2014
Rated 5.0 out of 5.0 by Pre Cruise Always a convenient place to stay the night before a cruise. Plenty of places to eat and shop in walking distance of the hotel. Free shuttle from airport and the available shuttle to the cruise port make it a perfect place to stay. i have stayed here several times and it is always hassle free and comfortable. August 17, 2014
Rated 5.0 out of 5.0 by awesome pillows it was all i could do not to stuff a couple of those pillows in my suitcase! i only stayed the one night but the rooms and the breakfast is awesome, they had a very good selection. The staff was very courteous! August 16, 2014
Rated 4.0 out of 5.0 by Comfortable stay It was a comfortable stay. Room was spacy and clean and staff at the front desk was helpful. Breakfast was OK. August 14, 2014
Rated 5.0 out of 5.0 by Better value and location than other brands in the same area We only stayed one night, but I would stay here again. Close to restaurants. Safe location. Free parking. Just around the corner from the cruise terminals. August 14, 2014
Rated 5.0 out of 5.0 by great experience its a great place to stay in, good services, strategically located around many restaurants, bars, and shopping centers. i will recommend this hotel to all me friends and family. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay Great place to stay. Everything was perfect. The staff was great and very accomodating. I would recommend this place for anyone staying in the Ft Lauderdale area or going onto a cruise. August 14, 2014
Rated 5.0 out of 5.0 by Excellent service at reception desk excellent staff at reception desk, good food, nice and clean, not too noisy, nice rooms, great breakfast, great exercise room August 11, 2014
Rated 4.0 out of 5.0 by Friendly staff The staff was very friendly and accommodating to our needs. We had some handicap requirements and they were helpful in fulfilling those needs. Hours for breakfast could be longer as not everyone gets up early on vacation. August 11, 2014
Rated 4.0 out of 5.0 by Good value This location is a good value for a business trip. Had a few items that need to be addressed, light bulb burnout at entrance to room, a little brown water running of the shower when I first turned it on and of course it's satellite TV and it was raining hard of the picture was not good. August 4, 2014
Rated 5.0 out of 5.0 by Great staff and location. First time at this location, great staff and location. July 30, 2014
Rated 5.0 out of 5.0 What a gem! Wow! What a gem of a hotel. There's really nothing I can say bad about this hotel. The staff on check-in was super friendly. The room was very spacious and immaculate. I go to bed early and I never heard any noise from other guests or their TV's. There's a bunch of nice restaurants within walking distance. (OK, they might want to have some smoking rooms but...) If I'm ever in the Ft. Lauderdale area again, I'm staying here!!! July 29, 2014
Rated 4.0 out of 5.0 by Great Staff, small room Great location near all amenities. Excellent staff. The room needs some refreshing and is on the small side. No pool on site. July 24, 2014
Rated 5.0 out of 5.0 by Great service and very good accomodations. My stay was very relaxing. The staff ensured that I would have a nice and pieceful nights rest. I like the fact that parking at this location is free as well as the complimentary internet access. Complimentary breakfast had a very good selection. July 19, 2014
Rated 4.0 out of 5.0 by Good Pre Cruise Overnight Stay This property was as described in many of the reviews posted. Location, great for the cruise port. Front desk staff, excellent and helpful. Took the water taxi and had dinner at a restaurant they recommended. Nicely appointed rooms, everything was clean. Bathroom was a nice size, good lighting and mirrors. Breakfast was adequate with very attentive staff. Could use more seating in the breakfast room, it was standing room only when we were there. Only issue was the noise from the room air conditioner. Just not used to that much night time noise. Would stay here again. Good value. July 17, 2014
Rated 5.0 out of 5.0 by Great Service Arrived early from a cruise (8:30 A.M.) and Everett took care of storing our luggage until our room was ready and helped us with info to find a beach to visit until our room was ready. Our room was ready by 1:00 P.M. It was nice to be able to check in early after a few hours at the beach. The room was clean and the staff was very helpful and friendly. July 17, 2014
Rated 4.0 out of 5.0 by Great staff and service The staff here is very friendly and the price is very reasonable. There is no pool but they will shuttle you to another property with a pool free of charge. The exercise room is pitiful and the inside appearance is average. It's very close to good restaurants and the water taxis as well as the convention center. July 16, 2014
Rated 3.0 out of 5.0 by Unsatisfactory maintenance We have stayed at many Holiday Inn Hotels in the past and this is the first time I have had anything negative to say. First problem as we got to our room was that there was hair all over the towels, toilet and bathroom floor as if someone had shaved and just dumped the hair over what looked like clean towels, etc. Still can't figure out how that could have happened. The second problem was the television, which never worked properly the whole time we were there, even though they tried to fixed it. They should have just replaced the TV but never did, even though I suggested that. July 13, 2014
Rated 4.0 out of 5.0 by The front desk staff was very nice The hotel is great for a person going on a cruise the next day. The value is also good. The transportation service was also good upon our return from the ship to the airport. When we disembarked from the ship, the transportation service was already there waiting. Not to bad last minute shopping in the area as well. July 13, 2014
Rated 4.0 out of 5.0 by Great PLACE TO STAY this place is a great place to stay very nice staff and friendly ppl July 10, 2014
Rated 5.0 out of 5.0 by All the hotel staff was fantastic I stayed two days before a cruise and came back after the cruise and stayed a few more days. The manager and everyone at this hotel was fantastic. They also helped me with tourism, eateries, and transportation in the area.Even the hotel shuttle driver was very helpful with nice tips of the area. July 7, 2014
Rated 5.0 out of 5.0 by Convienent Well Staffed Hotel Great hotel for the short stay. The staff is wonderful. July 7, 2014
Rated 5.0 out of 5.0 by Comfortable beds and clean rooms stayed there for a martial arts event. Very convenient location since you can walk to the Convention Center. Friendly service, clean rooms, good hot breakfast which could last a little longer than 9:30am, free parking is a big plus. July 7, 2014
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