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Rated 4.3 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by great pre-post cruise place to stay friendly staff, excellent service ... good value for money .... would stay here again .... highly recommend July 7, 2013
Rated 5.0 out of 5.0 by Great hotel with great staff! My daughter and I stayed here 6 nights during a recent tumbling/trampoline nationals at the convention center. Loved the hotel and the staff and the shuttle to the airport. Everything was top notch and decorated very well. We were well within walking distance to the convention center, Walgreen's, lots of restaurants, and 2 grocery stores. The beach is only 5 minutes away via trolley at 50 cents, but check the trolley schedule deadline in the evenings so you don't walk 2 miles back to the hotel! The only thing this hotel didn't have was a pool (which is stated on the website), but as my daughter said - who needs a pool with the beach so close!! Recommend this hotel! July 7, 2013
Rated 1.0 out of 5.0 by Extra charge i had a reservation for 2 adults and 2 kids. They put us in a room that could only sleep two and when I requested another room they gave us two roll aways beds and CHARGE us another $20 dollar above the deservation. Don't use this location July 5, 2013
Rated 5.0 out of 5.0 by Excellent Service and Location Awesome Service and Location well done and would highly recommend if you are in the area and need to be strategically located for ease and peace of mind as FLL is very busy and Airport problems are so common place . NewsJet Magazine Hello Everett this guy is Five Star period and most knowledgeable . July 4, 2013
Rated 2.0 out of 5.0 by Not bad. Check in was quick and efficient. Lobby was clean and updated. Elevator was very very slow. When we got off at the 5th floor...we were amazed that the air conditioning in the hall was not on at all. It was like an oven. Add to that an 'odd smell' that was not air freshened and were were nervous about our room. The room had the same odd smell but that was solved with travel Fabreeze I always carry. The bed was comfortable and the room was clean. A/C in room worked fine and was a bit noisy but not too bad. TV was flat screen and good. Bathroom was functional but did show signs of wear. Room appears to have been renovated in the past few years. Overall they need to fix the A/C in the halls and take care of that horrible smell on the 5th floor. July 4, 2013
Rated 5.0 out of 5.0 by Great Stay Very affordable stay. Just a block over from the Port. Staff was very nice and helpful. Near many great restaurants. They room was great and everything was very new; great furniture and TV. July 2, 2013
Rated 5.0 out of 5.0 by Excellent Staff and experience We stayed at this property both before and after a cruise from Ft. Lauderdale. It is close to the port and convenient but the most outstanding aspect of the hotel is the way the staff treats its guests. From the cleaning staff to the manager, everyone was very kind and accommodating. Everett (who worked the desk during both our stays) was one of the friendliest, most helpful and professional guest services persons I have ever met at any hotel in any price range. He was a pleasure to deal with. Highly recommended! June 24, 2013
Rated 2.0 out of 5.0 by Pleasant stay but could use better air conditioning The room was clean and the bed comfy. The room was stuffy when we arrived and never quite cooled off even after adjusting the thermostat on the system. I was traveling on business for one night so I did not ask to be moved. I filled out the feedback form so they can check the system for the next guest. June 24, 2013
Rated 4.0 out of 5.0 by Close to beach and excellent view I enjoyed staying at this hotel. The room was clean and comfortable. The bed could have been a little softer but I did sleep well. June 22, 2013
Rated 4.0 out of 5.0 by Our usual cruise port hotel. A comfortable stay again This is our usual hotel for per or post cruise stays. Close to cruise port and easy walk to many restaurants, shopping , pharmacy(s), wine stores and grocery stores. A usual 3 to 3.5 star HI express with free breakfast. Always comfortable with the staff who are great to deal with. Special kudos to Marie on front desk for many helpful tips and dining ideas. Evered on front desk provided calm , professional and helpful assistance. Always appreciate the customer service emphasis of Gloria (GM). Recommend this hotel for a comfortable stay with friendly people. Well done. • Stayed April 2013 June 20, 2013
Rated 5.0 out of 5.0 by Slept well,halls quite, beds comfortable and great variety at breakfast. Shuttle picked us up from airport with a quick call a few days before and then when we had our luggage. Then got us back to the airport when time to leave. Short walk to convention center and several restaurants. Pleasant staff. Welcome bag of water and snacks was very welcome after a full day of travel. Breakfast offers a wide variety for even a vegetarian. Beds were comfortable and offered a variety of pillow types. Many amenities in the room plus free wifi and a business center by the office. June 16, 2013
Rated 5.0 out of 5.0 by Marie Is Excellent There is one front desk agent and I believe that her name is Marie. Marie is excellent. Marie work 2:00pm to 10:00pm. The young lady that works before her is not very nice. I called the hotel about some rates and the young lady that answered the phone mid-morning just transferred to central reservations, and If I wanted to speak with someone in central reservations I would have called them my self. June 14, 2013
Rated 5.0 out of 5.0 by The best hotal ever!!!!!!!!!!!!!!!!!!!!!!! This is the place to stay, front desk workers was so nice and very helpful. Food was good. excellent !!!!!!!!!! June 9, 2013
Rated 5.0 out of 5.0 by Good hotel appreciated the updated decor and rooms were nice clean and bed was awesomely comfortable! May 30, 2013
Rated 4.0 out of 5.0 by Quick pre-cruise stay This was our hotel for our per-cruise honeymoon. It was a very average hotel. It was clean and friendly and free wifi! There was plenty of things that you could walk to around the area, Walgreen down the street and many restaurants around. The breakfast as nice and convenient. The things that I missed is a pool, (most holiday inns have them) and when booking I added a note about preferring a view, our window faced the back side of another building so there was ZERO view! It was a good one night stay. May 29, 2013
Rated 3.0 out of 5.0 by Inexpensive average hotel The hotel staff were very friendly and accomodating. This property is in desperate need of updatiing. I would reccomend this property only for those who are traveling on a budget, as I would not return unless there has been a refresh of the property. May 28, 2013
Rated 4.0 out of 5.0 by Nice clean rooms The room was very clean and roomy. The bed was very comfy and the welcome bag was nice as being part of the priority club. The free shuttle from the airport is a plus, and the referral for the cheaper shuttle to the port was greatly appreciated with our group. Breakfast was average, if only the pancake machine was actually working it would have been great. May 27, 2013
Rated 5.0 out of 5.0 by Service above and Beyound Our flight was two hours late because of bad weather between Chicago and Ft Lauderdale. The night manager phoned our daughter back in Oregon to see if we were really arriving since the shuttle driver would normally have gone home. After she assured him that we were on our way, he not only had the shuttle driver stay until 3AM, but made us a little snack and gift bag, since he figured (correctly) that the bad weather would have precluded any meal or even beverage service on our flight. What a beginning to our vacation! Wonderful service, and I will gladly book here again next time we cruise out of Ft Lauderdale. May 15, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We really enjoyed our stay with you and want to thank Everett, your evening clerk for all his help. He is a great person and and pleasure to deal with. Thank again, Everett!! A great place to stay before a cruise, good location, lots of places to eat and the shuttle to the cruise port works really well. May 8, 2013
Rated 4.0 out of 5.0 by The room was nice and view was great I was disappointed with not being able to enjoy the breakfast, because the elevator wasn't working and we were on the 5th floor. I am not able to walk that many steps comfortably. Glad it was fixed before we had to catch our shuttle. Also the hallways were quite warm as if there was no air conditioning. Virginia was great. She picked us at the airport and was very informative about the area and her positive work attitude was wonderful. She said she really loved working here and praised the staff members. April 29, 2013
Rated 5.0 out of 5.0 by Great for the budget traveler The hotel was a great price considering the breakfast is included. Room was very clean and up to date. Quiet and convenient. April 27, 2013
Rated 5.0 out of 5.0 by great stay at Ft Lauderdale Convention Center Holiday Inn Had a great time staying at this Holiday Inn, from the moment we arrived from the free airport shuttle to the time we left with a ride to the cruise pier, enjoyed our stay. Breakfast was very good with good variety, very friendly staff and clean rooms. April 24, 2013
Rated 5.0 out of 5.0 by If you are going on a cruise...great locaion The staff was great and were very helpful. Gret location for getting to the port if you are going on a cruise. Made a great suggestion for dinner and it was in walking distance. A locally owned place called Bravo. Not part of the national chain. Can't beat Holiday Inn Express. April 23, 2013
Rated 5.0 out of 5.0 by Just before the cruise...... Great place to stay, very friendly staff. We only wished we would have come in two days early to spend more time in Ft. Lauderdale!! We will be staying there in the future!! April 22, 2013
Rated 5.0 out of 5.0 by Great location We stayed at the hotel on Friday evening April 12. Close to the airport and cruise terminal. We got in very late at the airport. We did not have to wait long for the hotel shuttle. Breakfast had a good selection to choice from. The only problem we had was trying to get a cab in the morning. Not the hotels problem. I called for a cab from 2 different companies and they both could not give a waiting time. After about 20 minutes a cab came to the hotel. It was not there for us. He was just looking for a fare. With 3-4 cruise ships docked, it seems every one was looking for a cab. I would definitely stay at this hotel again before a cruise. Plenty of restaurants and shops across from hotel. April 21, 2013
Rated 4.0 out of 5.0 by Good location for cruisers Very close to port Everglades . Friendly staff. Rooms typical of holiday inn express. Breakfast and coffee not the best. April 16, 2013
Rated 5.0 out of 5.0 by Great Service Everett and staff are awesome and offered excellent customer service. We arrived early in the day and tried to do a early check in. Everett tried to get us in early but was unable to due to other early arrivals. No worries though as we had a fishing trip planned anyway and we were offered a secure place to store our luggage until our room was ready. There are some nice places nearby to grab a bite to eat I recommend the bick oven pizza place across the street ( they have more than just pizza). The hotel is close to the cruise port. I reccomend taking a taxi over the shuttle service offered in the hotel as you can go when you want and the cost is cheaper (about $10 total depending on traffic). April 15, 2013
Rated 5.0 out of 5.0 by Great price, service, friendly staff Manager Matt was very helpful arranging an early morning shuttle to get us to the Airport for a 5:35am flight April 12, 2013
Rated 5.0 out of 5.0 by Friendly staff I was not expecting much from this hotel as it was only for a quick nap before leaving for a cruise the next day,however very impressed by the friendliness of the staff in a manner that was not out of a policy manual but genuine....shout out goes to Everett! April 9, 2013
Rated 2.0 out of 5.0 by Disappointed I booked a room for my family of 4 in October, 2012. I redeemed my reward points for a free night at this hotel. Six months later, i arrived with my family to find that they had put us in a room with one king bed for the four of us. There were no other rooms available. Being a Gold member, i asked if they could at least pick up the cost of the shuttle to the cruiseport (they charge $8 per person for less than a mile trip). I was told no, because they were going to comp me the cost of a roll away bed, and they couldn't comp the shuttle as well. After an exhausting battle with the desk clerk, he was unable to understand that giving us a roll away bed due to their error is not a comp! He would not pick up the cost of the shuttle, and there was no manager on duty. The next morning we talked to two other families who went through similar experiences. This hotel is not worthy of your money or hard earned reward points. April 8, 2013
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