Rated 4.4 out of 5 by 248
Rated 5.0 out of 5.0 by LeslieD Great service, convenient hotel
Terrific location and value for work in FLL - the staff are friendly and efficient, the rooms are comfortable and clean, and afford a great nights sleep. What else can you ask for?
October 6, 2014
Rated 5.0 out of 5.0 by Robm2014 Cruise Stop Over
Stayed at the hotel while joining a cruise. The airport and cruise shuttles are convenient. The hotel is clean comfortable and the staff are friendly.
October 5, 2014
Rated 5.0 out of 5.0 by Robm2014 Cruise Stop Over
We usually use this hotel before and after cruising out of Fort Lauderdale. The airport shuttle and thecruise shuttle are a great feature. The hotel is reasonably priced, clean, comfortable and the staff are excellent. The on site restaurant is great for a meal and the staff are friendly and efficient. The on site rental car office is great for longer stays.
October 5, 2014
Rated 5.0 out of 5.0 by MChase Just like home!
Staff were excellent at this Crowne Plaza. Hotel well maintained and perfect for a business traveler. Highly recommend if you are in the Ft. Lauderdale area.
October 3, 2014
Rated 5.0 out of 5.0 by SkyTeamFlyer Great Hotel!
Always clean and comfortable. Staff is friendly. Property is convenient to Downtown Fort Lauderdale.
October 2, 2014
Rated 5.0 out of 5.0 by Beth1965 Great Stay
We were in town for a funeral and needed extra space to do a picture board for the service. We chose the Presidential suite which was roomy and priced very well. Other than it feeling like the room needed a little updating it was a great experience. The check-in was efficient, bar was welcoming and the house keeping friendly. I would stay again if I needed to be back in the area.
October 1, 2014
Rated 4.0 out of 5.0 by Tropical Delight Comfortable Room at Reasonable price
The room was clean and comfortable. There was no TV guide other than on the TV itself
September 26, 2014
Rated 5.0 out of 5.0 by LSSHere Great service and quite
Customer Service: The staff was very attended to every need. The room was clean and very comfortable. The bathroom layout was uncomfortable. The door needs to be closed to do anything in the bathroom. Smoking area was very accessible and clean.
September 25, 2014
Rated 5.0 out of 5.0 by RACY Very clean and new
Room was very clean, comfortable and new looking will defiantly stay there again when going on or next cruise holiday.
September 23, 2014
Rated 2.0 out of 5.0 by LW22 Shuttle pick up was not reliable
We arrived at Fort Lauderdale airport and called the hotel to arrange shuttle pick up. We waited for an hour and no one show up. Have to walk back to the airport terminal to make another call. Waited another 20 mins and the shuttle finally arrived. We, and another lady who was waiting for a long time too, realized this shuttle bus did passed by earlier but never stopped to let us on. He drove in the middle lane straight by without slowing down. We asked the driver and he denied (BIG LIER).
Crowne Plaza has the responsibility to ensure when contracting shuttle bus service, they are to provide good service to ensure the visitors are picked up and dropped off without delay.
When travelling, it is very important everything goes well to start off smoothly and this unpleasant experience left a dirty mark on our trip cruising to Europe.
September 20, 2014
Rated 1.0 out of 5.0 by Unishippers Not so good this time
I have a corporate account with your location and the service is usually very good (Unishippers). During my stay this past week it was exceptionally bad. First, my keys didn't work on several occasions (it was late and I was tired#. After sevral attempts, I simply had to switch to another roon, we couldn't get my door to open. In my new room, the room appeared to be unkept and not fully clean #I didn't compalin because it was already very late#. The next morning, my shower didn't work. I called the front desk and ask for help and they kept saying they would send someone up. Afetr one hour of waiting, i couldn't wait any longer. I took a brief bath and checked out. As i was leaving, someone was coming to look at the shower. He said they hav ethat problem with handicap showers. In any instance, my stay was horrible and I would question staying with you again #I have stayed there many, many times and have sent twice as many to stay with you.
September 15, 2014
Rated 5.0 out of 5.0 by Climerd1 Great Place Close to everything
Clean, nice, rooms with great accommodations
Staff very friendly especially evening bartender.
September 15, 2014
Rated 5.0 out of 5.0 by DoctorWood Well appointed and spacious rooms
Although the lobby feels cramped, the room was very spacious, well appointed, modern, and provided a very upscale environment. The staff was very friendly and helpful.
September 14, 2014
Rated 5.0 out of 5.0 by RebeccainGa Great place to stay.
I have not stayed in a Crown property before, but this one was great. The neighborhood was safe ( appeared to be a holding area for an ocean of Mercedes Benz autos across the street), and the parking garage easily accessed without a lot of traffic problems. Layout and entry of hotel from parking deck was simple. Staff were all great, smiling, courteous, and went out of their way to be helpful. Upon arrival I noted an exit from some sort of huge fuel holding area with a lot of tanker trucks coming in and out, and I feared it would be noisy and disturb my sleep, but somehow the traffic noise did not come in the room. The beds, linens, pillows were good quality. Everything seemed very new and in top condition. Nice bathrooms, pool, restaurant. I would definitely stay here again.
September 11, 2014
Rated 5.0 out of 5.0 by buckeye cruisers Outstanding sevice and personnell
Your staff, Carl, Monica and the rest made our stay very enjoyable, The room was excellent as was the restaurant where we had both dinner and breakfast. We especially appreciated the late check out as we were celebrating our 45th wedding anniversary.
September 10, 2014
Rated 5.0 out of 5.0 by Mick08 Servicio Excelente
Excelentemente ubicado Cerca del Aeropuerto de Fort Lauderdale, con transporte, camas bien comdas.
September 8, 2014
Rated 5.0 out of 5.0 by Fred55959 Great Stay...
Ok, so this was just an overnight - a place close to FLL but it's a really nice property. Staff is great, and the little pub on the 5th floor has the coldest draft and nicest bartender you'll ever need. Just down the road you can hit Dania Beach for a quick dip. Anytime I fly into/out of FLL this is always my first choice.
September 7, 2014
Rated 5.0 out of 5.0 by cilla60 Great service and comfortable sleeping
My travel agent recommended the Crowne Plaza as it was located in close proximity to the cruise line. It was my first visit to the Crowne Plaza and I was impressed with its cleanliness and comfort. The staff was very friendly and gladly answered questions and gave directions to places of interest during our overnight stay. I will definitely use the Crowne Plaze during future travels and when in the Fort Lauderdale area, the Ft Lauderdale Airport/Cruise hotel is the one I will choose.
September 6, 2014
Rated 5.0 out of 5.0 by The Wards Weekend Getaway Weekend Get away
This was a last minute trip to relax before the new school year. The 24-hour access to the pool was great, never crowed and peaceful. I felt very secure when we came in from a long day at the beach or returning from dinner. We plan to make our reservation here in November when we take our cruise.
September 5, 2014
Rated 5.0 out of 5.0 by Cruiser 57 More Than We Expected
We stayed 1 night pre-cruise and were very pleased. Very comfortable! Generous bedclothes and pillows. Very clean. Friendly, helpful staff. Great stay.
September 2, 2014
Rated 4.0 out of 5.0 by WesJ. Clean and Modern
A very nice stay for north central Miami at a very affordable price. The rooms are clean, bathrooms are modern, an actual shower with glass doors. I keep coming back to this location when i travel in S. Fl even though it may be a little out of my way. Its consistency keeps me going back.
August 31, 2014
Rated 3.0 out of 5.0 by Dougs2000 Eh…ok
This place tends to be a place you stay before going on a cruise. It was ok. Nothing to write home about. Don't eat that the hotel restaurant, Kiki. All good dishes start with fresh ingredients. This place did not provide this.
August 25, 2014
Rated 5.0 out of 5.0 by Caranmazo Great experience
I was there for one night only, but It was excellent.
August 21, 2014
Rated 5.0 out of 5.0 by JavaJay73 Great beginning to cruise vacation
We stayed here before our cruise. Just minutes from the cruiseport, this hotel was well worth the stay. I booked this hotel from a travel site and wasn't too sure how it would be but it blew away our expectations.
My only major complaint was that our room was ready (that was ok) and the front desk agent said that she would call us when it was. We never got the call. We went out for lunch and when we came back, I asked at the desk and they checked us in.
My only other complaint was the dining area. The selection of meals wasn't that large and the quality of the food wasn't as good as I was hoping it would be. It was tasty but from the ambiance I thought it would be of higher quality.
August 21, 2014
Rated 5.0 out of 5.0 by rmebrat Very comfortable
This was an excellent place to stay. We will definitely be returning to this hotel in the future and recommend to all of our friends and family members. Very convenient to Ft Lauderdale Airport. Staff of very courteous and attentive. The room was very clean and comfortable.
August 18, 2014
Rated 5.0 out of 5.0 by Scruff80 Great Stay!
The staff at the hotel are very eager and friendly to assist and provide excellent service! The rooms are large and well appointed and make it easy to work in!
August 17, 2014
Rated 5.0 out of 5.0 by Jimmy H. Convenient, Comfortable and Excellent Service
I flew in from the Caribbean en-route to western US and needed a place to stay overnight. From shuttle service to and from the airport, excellent customer service to very clean, modern and comfortable rooms - this is the place to stay, especially if you need to be close to the airport or cruise ship port.
August 15, 2014
Rated 2.0 out of 5.0 by Travlr Never Trust the Hotel Transportation
The hotel is average at best. There is no executive lounge and little or no recognition of IHG loyalty status. The rooms are average and the restaurant is average. Under normal circumstances I would stay here for a night or two on business, maybe. The real problem is with the shuttle/transportation. In the August heat we had to stand in the Florida heat for over an hour waiting to be picked up, the hotel staff was misleading regarding wait time, the first shuttle arrived without enough room for two passengers, the second shuttle made multiple stops before arriving at the hotel, a thoroughly unpleasant experience. on the way to the cruise port the next day we left the hotel early then had to turn around and go back to pick up additional passengers. I wish I had taken a taxi on both days instead of relying on the hotel to have their act together.
August 14, 2014
Rated 5.0 out of 5.0 by back-to-back cruisers Great Airport to Port Hotel
Having booked this hotel based on other people's reviews, we were uncertain what to expect. We were pleasantly surprised when we arrived. Beds were comfortable, room was clean (bathroom a bit tight with the door open), restaurant had something for everyone. Loved that the pool and open deck area is located on the fifth floor so that we were well removed from street level. We wanted to be close to both airport and port and this meets both. Not much around the hotel, so we were more than happy to stay and enjoy the hotel amenities to rest up for our cruise/flight the next day. Stayed at this location for both the outbound and return trip for our holiday.
August 14, 2014
Rated 5.0 out of 5.0 by Janwv great pre-cruise hotel
Always like to travel day before cruising to avoid airline problems. This hotel located adjacent to cruise port, shopping in walking distance, & van taxi cost $7 per person. Taxi even cheaper. Staff very cordial and we were traveling with extended family & several kids so pool was very enjoyable. Restaurant small but food was excellent.
August 12, 2014