Rated 4.5 out of 5 by 176
Rated 5.0 out of 5.0 by jackamo54 comfortable room and great service
the only issue was in the fitness room. there were only 3 treadmills to run on and the temperature in the room was not only very warm but there was no movement of air and high humidity
April 10, 2015
Rated 5.0 out of 5.0 by Shaggy9828 Great Customer Service
Donny at the front desk was amazing. I would go back and stay there for him alone. It's not everyday that you meet such a genuine person. Keep up the great work Donny!
April 8, 2015
Rated 5.0 out of 5.0 by c124 Love Holiday Inn Express
I tend to always book rooms at the Holiday Inn Express because I am always pleased with their service. My only complaint about the West Point hotel is that the fitness center could use some work.
April 7, 2015
Rated 5.0 out of 5.0 by coach Fred Just what we needed
Proximity to West Point, a pool and sauna, good breakfast, all we needed to prepare and recover from competition
April 3, 2015
Rated 3.0 out of 5.0 by suter in need of an upgrade
The rooms were ok...but the fitness room... its like a time capsule! the equipment was unusable. It seems like they have not been replaced since the 80s. I was greatly disappointed. The breakfast was greasy, and below average flavor. The cost is about the same of other hotels in the area, so it is no value. I will not be staying here again.
April 1, 2015
Rated 4.0 out of 5.0 by valbar Nice Stay!
We stayed here for a gymnastics meet at West Point. We were very pleased with the hotel overall. The room was clean and the pool was warm. The breakfast offered in the morning was decent.
March 31, 2015
Rated 5.0 out of 5.0 by Bunty39 Our stay 3/21/15 for Doyle wedding
We were very satisfied with our stay for our family's wedding.
My only criticism would be the breakfast choices - you could offer yogurt and hard boiled eggs for people on diets.
The faucets, especially the hot water, in the sink were leaking.
The personnel were very friendly and welcoming.
March 26, 2015
Rated 4.0 out of 5.0 by vpt1 Comfortable bed but noisy room
We stopped the air conditioner to reduce the noise, but the central ventilation system was quite noisy anyways. Fortunately bed was comfortable, and when get used to the level of noise (takes awhile) someone can have some sleep or decent sleep depends on how tired.
March 25, 2015