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Rated 4.4 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Weekend Getaway Stayed at the Holiday Inn Express for my high school reunion weekend. The hotel is very clean, up to date and comfortable. The staff was very friendly and helpful. Would definitely stay here again and recommend this hotel to others. August 17, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was great during our stay. The room was spacious and quiet allowing us to rest. The breakfast was very good with many options. August 11, 2014
Rated 5.0 out of 5.0 by NO HASSLES HERE Easy check-in, comfortable room, excellent-excellent bed, and an incredibly helpful staff, enhanced what I had hoped would be a relaxing weekend. Front desk clerk got us off to a great start by directing us to local eateries. Having been stuck in way too much traffic all day, we chose the ease of a short walk to a BarBQue restaurant, and were very happy with that decision. Wish the pool was larger, but it served us well. August 7, 2014
Rated 5.0 out of 5.0 by Exceeded my expectations on every level of service We had a very hectic but happy weekend scheduled in the West Point area. I was really uncertain about even making the trip. Cannot say enough good things about the Holiday Inn Express in Ft. Montgomery.The friendliness of the front desk employess prior to our visit (phone inquiries), and then upon arrival was so appreciated. We were exhausted. The appearance of the lobby,the indoor pool/sauna,the breakfast bar was immaculate. The room, the beds, the pillows,the bathroom, just offered so much confort. We were only able to stay for 2 nts I'm sorry to say-felt like we were saying goodbye to old friends! On my return home, I discovered I had left my phone charger in the room-called the front desk and they had it and mailed it back with the same delightful service I experienced while there.Highly recommend this hotel for anyone wanting to be in the area. August 6, 2014
Rated 2.0 out of 5.0 by Rude and condescending staff Was really blown away by how rude and belittling the front desk staff are here. Completely uncalled for. Also, the water that came out of the tap in the bathroom was brown, no matter how long I let the tap run. August 1, 2014
Rated 3.0 out of 5.0 by YOU DO NOT CATER TO YOUR TARGETED GUESTS! When we learned that your hotel did not have a military discount on the weekends while being less than 5 miles from USMA we were shocked! Who is your targeted guests? Commuters to NYC? We will only stay at your hotel when an event such as a wedding makes it convenient to do so. July 27, 2014
Rated 5.0 out of 5.0 by Consistent quality and service Multiple trips to the area on business so I've stayed at this property a few times. Good location, clean rooms, good breakfast. July 25, 2014
Rated 4.0 out of 5.0 by Comfortable overall ... Everything you'd expect from a hotel experience. Only downside was that our room was on the first floor near the parking lot so you could hear everything from people walking down the hallway to go to the parking lot to housekeeping people yelling at each other while cleaning other rooms from 7:30 in the morning. July 24, 2014
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