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Rated 4.5 out of 5 by 167 reviewers.
Rated 3.0 out of 5.0 by Not Impressed Every time I've every stayed overnight anywhere as a guest, I was greeted and treated that way. Unfortunately, this stay did not continue my experience. For my first stay, the manager, Patty, was extremely rude and tried to rush me out of my room before check out. She called my room twice before 11am to see if we were leaving soon, and a housekeeper changed the tag on the door and entered the room unannounced, again, before check out time at 11am. Not once was I thanked for coming or staying, even when I checked in. The room AC unit is horrible and I woke up multiple times, every night to adjust the temperature because I was either freezing or sweating. The refrigerator in the room froze everything I put in it, ruining the milk I had bought. I will only stay here for business in the future- and only because it's one of the only hotels in the area. March 23, 2015
Rated 5.0 out of 5.0 by Nice, clean, comfortable hotel Only chain hotel in the area, so the price is a little high. But, it is nice, clean and convenient. The staff is always very nice and helpful. The internet access used to be pretty bad, but has greatly improved over the last few years! I would definitely recommend staying here when in the area! March 18, 2015
Rated 5.0 out of 5.0 by Excellent unexpected extended stay Snow and sub zero wind chill temperatures turned a 1 night stay into 4 at MY choice. Decided to hibernate at this facility to get some work done due to the high speed WiIRED internet access in the room - and the good quality wireless access elsewhere. Microwave and fridge allowed me to stock up on meals and the breakfasts offered a bit of variety each day. Room was comfortable and WARM... March 10, 2015
Rated 5.0 out of 5.0 by Treated me very well Arrived in the middle of a snow storm. Quick check in with warm cookies at counter. Very comfortable room. Outstanding breakfast. March 9, 2015
Rated 5.0 out of 5.0 by Nice stay Enjoyed the stay everything was nice and overall excellent staff. March 3, 2015
Rated 5.0 out of 5.0 by Came in very late and was treated like a friend Arrived at 2:00am after 20+ hours of driving and Dru, the receptionist greeted us like we were old friends! He took care of our every need. We can't thank him enough. Great job! Room was clean and comfortable. Highly recommend this hotel. March 3, 2015
Rated 5.0 out of 5.0 by Good hotel stay for visit to West Point We stayed 2 nights when my son was visiting West Point. The staff was very friendly and helpful and the hotel lobby and eating area was clean. Our room was clean and had all the amenities we needed for a couple of nights. The workout room needs to be updated, but we were able to get something out of it. The breakfast was good and the staff was very attentive. We will definitely stay here again. February 26, 2015
Rated 5.0 out of 5.0 by Very nice staff Just wanted to commend the staff for a nice stay at your hotel. Thanks for everything... February 24, 2015
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