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Rated 4.5 out of 5 by 181 reviewers.
Rated 2.0 out of 5.0 by Internet issues Internet was down for an entire day. Water was to be shut off for 7 hours which required us to be out of the hotel. No compensation was provided for these issues. April 29, 2015
Rated 5.0 out of 5.0 by Beautiful Hudson Valley Very nice hotel with good parking, great service in a lovely location. The rooms are big, very cloak. large, new flat screen tv's . Bathroom are large and also very clean. Breakfast is very good. April 23, 2015
Rated 2.0 out of 5.0 by Hot, broken stuff The shelf in the bathroom was broken in a way that dumps all the towels into the toilet (who stores towels above a lid-less toilet). The room was hot the entire stay, and it was {60 degrees F outside at night. The A/C automatically cuts off after short runs. The TV - fortunately I brought a new book. One of the HBOs doesn't have audio, and Oxygen (which I've never watched before, but had good movies on) had a permanent text box filling the right hand side of the screen. I didn't check every channel, but don't go planning to watch any TV. Parking is horrible - there is a side lot, but I was literally on the farthest room away from it. You cannot access the hotel from the back lot even with a room key. You're in the middle of nowhere, and they couldn't figure out a better parking plan? The coffee was okay, but I didn't try the breakfast. They have pastries, eggs, sausage, etc. I could find no good local breakfast places even after driving 30 miles to Cornwall (except for McDonald's blegh), so ended up eating a protein bar. Probably would stick with the hotel food next time. April 23, 2015
Rated 5.0 out of 5.0 by Beautiful room and very helpful, courteous staff. Best Holiday I've ever been in. Wonderful breakfasts in a warm, friendly atmosphere and reasonably efficient wireless internet access. I particularly liked the ease of access to West Point. April 22, 2015
Rated 5.0 out of 5.0 by Wonderful Very nice, comfortable bed, nice staff, great breakfast. Nice location close West Point April 18, 2015
Rated 5.0 out of 5.0 by comfortable room and great service the only issue was in the fitness room. there were only 3 treadmills to run on and the temperature in the room was not only very warm but there was no movement of air and high humidity April 10, 2015
Rated 5.0 out of 5.0 by Great Customer Service Donny at the front desk was amazing. I would go back and stay there for him alone. It's not everyday that you meet such a genuine person. Keep up the great work Donny! April 8, 2015
Rated 5.0 out of 5.0 by Love Holiday Inn Express I tend to always book rooms at the Holiday Inn Express because I am always pleased with their service. My only complaint about the West Point hotel is that the fitness center could use some work. April 7, 2015
  • 2015-05-03T11:32:06.168-05:00
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