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Rated 4.5 out of 5 by 236 reviewers.
Rated 5.0 out of 5.0 by So convenient We live to stay here when we visit West Point. It is so close, reasonably priced and has a great breakfast. September 2, 2015
Rated 4.0 out of 5.0 by close to West point over the past four years we have stayed at this location when there is a vacancy, it is close to West Point September 2, 2015
Rated 5.0 out of 5.0 by Great room Dorothy was worked the desk when I checkin in; she was very friendly and funny! Later, Mary was on duty and she also was friendly and talkative. She gave me a lot of helpful information. August 30, 2015
Rated 5.0 out of 5.0 by clean,comfortable rooms Rooms were pretty clean. The front office staff was great especialy the assistant manager. The service staff were hard workers. Great hotel.The breakfast was not bad.The total hotel environment inside and out was very pleasant.I would definately stay at this hotel again and would recommend to other members of my family that plan on visiting our grand daughter at West Point. August 23, 2015
Rated 5.0 out of 5.0 by Great location Perfect for trips to West Point. The rooms are modern, the beds are comfortable, and the breakfast is what you would expect from a Holiday Inn Express. Now if the gym had new cardio equipment this hotel would be above 5 stars in my opinion. August 21, 2015
Rated 5.0 out of 5.0 by Staff was very helpful The staff was outstanding. We requested a roll-away bed but due to high demand the staff was unsure if they would be able to have one for us. When we checked in (which was fast), we found the roll-away bed in our room ready to go. Also, we requested late check out of one room since we were going to be on campus at West Point. They gave us until 1:00 pm and we checked out at almost 2:00 pm. They did call the room @ 1:30 to check on us and were very pleasant when I checked out late and apologized. They were very nice and told me it was no problem. I will definitely stay here again. August 21, 2015
Rated 5.0 out of 5.0 by Great Service, but wi-fi was not secure The staff was great and I was impressed by their attentiveness to customers. Room was clean and comfortable. In this day of internet connectivity, there is no reason that the hotel Wi-Fi should not be secure. The Wi-Fi was "open - not secure" so I did not use it. Please protect your customers by providing secure, password-protected Wi-Fi. August 20, 2015
Rated 5.0 out of 5.0 by Great hotel in a convenient location A friendly staff and clean surroundings, located just outside West Point, make this a go-to destination when you're in the area. August 20, 2015
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