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Rated 4.5 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 Great Service We stay at a Holiday Inn in Virginia Beach for the last 3 years for our family vacation. My Daughter's and their families now book rooms too. Great service every time we go..... So we thought we would stay in the one in West Point when we were taking the kids to ride the polar express. Well let me tell you that they were just are good.... Great Service........... December 16, 2014
Rated 5.0 out of 5.0 by Great location and staff Nice Holiday Inn Express. The staff always makes you feel welcome. December 16, 2014
Rated 5.0 out of 5.0 by Comfortable Room great location, close to West Point. Clean and comfortable. Great variety for breakfast. December 11, 2014
Rated 5.0 out of 5.0 by Consistent experience I stay at this property when attending meetings in the area. Comfort of rooms is very good; desk is more than adequate and desk chair height can be adjusted to match desk height - not common in my experience in most hotel rooms. Lighting is adequate, but the use of low-wattage, CF bulbs has room light level at the low end of acceptable. December 11, 2014
Rated 4.0 out of 5.0 by Good value Friendly staff, clean, comfortable and close to USMA December 6, 2014
Rated 4.0 out of 5.0 by Attentive, Helpful Staff The front desk staff was very helpful in accommodating our room preference. Hotel was clean and orderly. Room was standard and well equipped. Breakfast about standard for this class of hotel. Rooms do not have thermostats, so heating is not so easy to control. November 25, 2014
Rated 5.0 out of 5.0 by People make the difference I stayed here while having knee surgery at USMA. The staff was extraordinarily helpful while I was here. I stayed here two nights prior to the surgery, was at the hospital for a night, then returned to the Holiday Inn Express for an additional night. Everyone on the staff was so friendly and helpful by allowing me to leave my car at the hotel for the night I was gone and even bringing me some of the famous Holiday Inn warm cinnamon rolls. From the housekeeping staff to the desk personnel, I felt everyone was doing their utmost to make me comfortable. I highly recommend this property to anyone traveling to West Point. It is probably the only modern hotel in the vicinity except for much pricier properties. Rooms were clean and modern, and prices were quite fair. November 24, 2014
Rated 4.0 out of 5.0 by Superior staff attention This property is located convenient to USMA. It is difficult to get ground transportation to/from the property, but the staff more than made up for that inconvenience. Great people always make a difference! November 23, 2014
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