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Rated 4.4 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Nice place to meet other parents of Cadets We enjoyed our room which was big and comfortable, but the best part of the weekend was meeting the many other parents of cadets who also stayed at the hotel. October 29, 2014
Rated 5.0 out of 5.0 by Great hotel near West Point Stayed here two nights while visiting the Military Academy and found everything to be great. October 27, 2014
Rated 5.0 out of 5.0 by great service and comfortable room The staff encountered were professional and pleasant during check in, during breakfast, and during checkout. Room was roomy, bed was comfortable and clean. Breakfast was good, nothing fancy and not a a lot of choices, but was good ... eggs, sausage, and bacon were warm. October 26, 2014
Rated 5.0 out of 5.0 by Great choice This was our second time staying at this property, it is clean, friendly and conveniently located. October 21, 2014
Rated 4.0 out of 5.0 by Nice, friendly place Comfortable stay. Great, helpful, polite staff. Location. October 15, 2014
Rated 5.0 out of 5.0 by Great Service and personnel Overall great location and service. First of many stops to see NE foliage and visit fort/historical sites. Other stops will include other Holiday Inn operations for points of comparasions. October 6, 2014
Rated 5.0 out of 5.0 by Great stay My trip wouldn't have been complete without the friendly staff and cleanliness of the Inn. September 23, 2014
Rated 5.0 out of 5.0 by Pleased with overall stay and accommodations. No complaints ...friendly staff and quiet surroundings. September 19, 2014
Rated 5.0 out of 5.0 by I will miss you all I qalways feel like I am a part of the family at Montgomery Holiday Inn. I am always taken care of and I will miss the great customer service of the staff... Donnie Pat Cristian Denise Love ya'll....Mandella September 18, 2014
Rated 5.0 out of 5.0 by Great stay at a very convenient location near West Poin t Staff was excellent, room was outstanding and breakfast hit the spot to help start out a long day at West Point! Overall, an outstanding stay! September 16, 2014
Rated 5.0 out of 5.0 by The BEST matresses! I was pleasantly surprised with my visit to this hotel! Thank you again. September 11, 2014
Rated 5.0 out of 5.0 by friendly and clean this hotel was clean and the staff was friendly !!! September 4, 2014
Rated 4.0 out of 5.0 by Sleepful on the Hudson Confusion at check in as our nights were prepaid with points. I still received a bill the next day (same problem) but it was remedied by the manager. No mention of Priority Club membership (no free water ect.) but that is a recurring theme. Very clean. Great BBQ just across the parking lot. Great housekeeping September 4, 2014
Rated 4.0 out of 5.0 by Very good Service Nice hotel, in good location, with good service. Room nice but could be bigger. September 3, 2014
Rated 5.0 out of 5.0 by Overall Best Choise Easy access to everything. Very clean, fresh , bright! Rooms clean, looks new, AC worked wonderful, Beds so comfortable. It was a very busy weekend and the hotel was FULL, so the staff was very busy. Have to say everyone was helpful and very friendly, from the front desk, breakfast buffet staff, to house keeping. I would recommend this Hotel to anyone... My parents got a Handicap room and it was more then we expected. The shower area was huge for a wheel chair to roll in to the king size bed... August 28, 2014
Rated 3.0 out of 5.0 by West Point Ring Weekend Sadly disappointed by little things in the room, like the stark lack of lighting and flimsy, cheap plastic "glasses", and this in a Suite. Why can Homewood Suites by Hilton offer so much more in their rooms and charge less? Then adding in the incident with the Housekeeper entering our room without knocking: Just not our best experience. I am an experienced World Traveler and expect better from IHG. August 28, 2014
Rated 5.0 out of 5.0 by Breakfast Excellent buffet breakfast. The waitress was very nice and helpful. There was always enough food. The food was delicious. August 28, 2014
Rated 5.0 out of 5.0 by A Good Place to stay Pleasant stay. Easy check in and out. Always nice to have breakfast included! August 27, 2014
Rated 5.0 out of 5.0 by I really enjoyed how quiet my room was. Unless someone was standing outside my door screaming my room was very quiet. August 26, 2014
Rated 5.0 out of 5.0 by good location Best hotel option when doing business close to West Point MA August 26, 2014
Rated 5.0 out of 5.0 by Great location It was a short but very nice experience. I felt especially safe traveling alone. August 26, 2014
Rated 5.0 out of 5.0 by Great hotel in the Hudson Valley Great staff. Spacious, clean rooms with a nice breakfast and the USA paper at the front desk in the am. Small but nice gym, nice pool and a large parking lot back from the road. Safe environment. August 22, 2014
Rated 5.0 out of 5.0 by Clean hotel very close to West Point Clean, convenient hotel within the IHG chain and within a few minute drive to West Point. I highly recommend the property for visits to West Point. But because it is the cleanest, closest option to West Point, it is often booked up, so make sure to make reservations well in advance, particularly around popular West Point events such as football games and graduation. August 21, 2014
Rated 5.0 out of 5.0 by WONDERFUL! Our stay here was wonderful! Drew started our first day off with 5 stars! He was so accommodating and went above and beyond to make sure everything was taken care of. His politeness and true willingness to help was sincere. Besides the kind employees, this hotel is clean and offers many amenities compared to what the other hotels offer in this area. The shower's have good pressure, it was a busy weekend and the hotel stayed on top of everything. The only reason I gave "value" a 4 was because the prices were a little high-however there was a big event at West Point, so I understand why. This Holiday Inn express will always be my first choice of places to stay when I visit the area! Thank you Drew, thank you all Holiday Inn Express staff for making my stay so delightful! August 21, 2014
Rated 4.0 out of 5.0 by nice place to stay The hotel is a good place to stay and I love the staff. We will be back August 20, 2014
Rated 5.0 out of 5.0 by Clean and efficient This hotel is clean for the most part. The room was clean as well as the bathroom. The hallways could use a shampoo. The breakfast is OK for what it is...frozen bagels and microwaved eggs and things. Could use a waffle maker to change the menu a bit. Would stay there again as there are few alternatives in and around West Point. August 20, 2014
Rated 1.0 out of 5.0 by Worst HIX in the country I'm not going to go into every detail in this review because there are just too many things. Basically the staff here needs to be completely retrained: -Staff members were rude -Tried to charge for a complimentary toothbrush -Told us late check out was not possible due to the rooms being booked(the next morning the front desk accommodated without checking anything) -Lost my reservations, told me the hotel was COMPLETELY booked, but you could still book online. The front desk did nothing to accommodate, later in the day my reservation was found. It was explained to me that the person did not "go into the reservation to see that I had booked multiple days instead of just one." The person who did this has been working there 6 months at least, the software must be really complex for the learning curve. -Multiple rooms had broken items, refrigerator, A/C, water heater, etc. Basically, if you have the choice to stay ANYWHERE other than here, do it. Even if it's one of the tiny hotels with a window air unit and paint falling off the side. I'll be excited to see this place get under better management. August 19, 2014
Rated 5.0 out of 5.0 by Weekend Getaway Stayed at the Holiday Inn Express for my high school reunion weekend. The hotel is very clean, up to date and comfortable. The staff was very friendly and helpful. Would definitely stay here again and recommend this hotel to others. August 17, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was great during our stay. The room was spacious and quiet allowing us to rest. The breakfast was very good with many options. August 11, 2014
Rated 5.0 out of 5.0 by NO HASSLES HERE Easy check-in, comfortable room, excellent-excellent bed, and an incredibly helpful staff, enhanced what I had hoped would be a relaxing weekend. Front desk clerk got us off to a great start by directing us to local eateries. Having been stuck in way too much traffic all day, we chose the ease of a short walk to a BarBQue restaurant, and were very happy with that decision. Wish the pool was larger, but it served us well. August 7, 2014
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