Rated 4.5 out of 5 by 60
Rated 4.0 out of 5.0 by LAM1 Great service
Greeted by 2 nice gentlemen at check in. They gave us a variety of choices to eat for dinner. The hotel is the nicest hotel closest to West Point.
October 13, 2013
Rated 4.0 out of 5.0 by Breakrow A nice hotel where there is not much choice
This hotel is a very nice property. Very convenient to Westpoint. There are not many choices in the area, and this is the best value for a good price. Clean and well kept. Would definitely stay again if I am in the area. There apparently is a nice outlet mall fairly close and several people stayed here just to go shopping.
October 10, 2013
Rated 2.0 out of 5.0 by NuclearJockey Terrible Internet
The wired connection always showed "Limited or no connection" and the wireless signal would only allow between 1 and 5 Mbps. Could not maintain connection. Tried to call the internet Tech Support number but was either cutoff or was not answered. Too late in the evening to have the hotel staff involved (after 9 P.M.)
No welcome package or mention of priority status. Later asked the staff and was told - you can tell your status by the card key holder! Really?
October 7, 2013
Rated 3.0 out of 5.0 by Platine Worst Experience as a Platinum Member
they don't acknowledge status ! I had to remind them who I was!
Room had bugs - Photos available with me as proof
Bathroom Jacuzzi in dirty shape - had to have maintenanace come clean it !
I don't recommend this property to anyone with Status.
Hotel is old and not maintained properly!
October 5, 2013
Rated 4.0 out of 5.0 by Woody2001 Excellent Stay
I thought the room decor was excellent. I liked the proximity to the Academy. I appreciate the friendly staffing have extra toiletries on hand that did not make the flight. Thanks for a great weekend.
October 2, 2013
Rated 4.0 out of 5.0 by WP76 Holiday Inn Express Fort Montgomery, New York
The hotel was clean, comfortable, and relaxing. The breakfast had good quality and selection. My only criticisms would be that throughout my five day stay the Wi-Fi only worked sporadically. For a $200 plus per night hotel, that simply should not happen.
The staff was friendly and cooperative. All things considered, I ranked the hotel as a four on a scale of five.
September 27, 2013
Rated 4.0 out of 5.0 by MajorMom56 Pros and cons
Staff friendly, professional and helpful
Good value on room.
Limited cable stations and what cable there was, was mostly sports(Not sport fans). Nothing acceptable for children.
September 25, 2013
Rated 5.0 out of 5.0 by Thanerita Great Hotel - Great Staff!
The Hotel is clean and confortable. The staff very polite and helpful. There is nothing bad I can say about this property.
September 20, 2013
Rated 4.0 out of 5.0 by Caroline65 Very comfortable place
We spent 2 nights at the Hotel. It was very relaxing, large room, quiet, good breakfast, near West Point. We were totally happy there.
September 11, 2013
Rated 5.0 out of 5.0 by SkiPatrol29 Excellent staff
The staff and front desk personnel are absolutely outstanding and at the top of their game!!!!!!
September 11, 2013
Rated 5.0 out of 5.0 Great breakfast and staff
My wife and I spent some days at this Hotel for the fifth time already. We enjoy the quiet stay and attentiveness of the staff. We like the swimming pool and the location of the Hotel, just few minutes from Bear Mountain or West Point. Great choice if you go to that area.
September 2, 2013
Rated 3.0 out of 5.0 by derotter low value
poor lighting in room; can't open window; breakfast o.k. but lots of paper and plastic waste; relatively high cost for low value; staff, however, was friendly.
September 1, 2013
Rated 5.0 out of 5.0 by Lori14 Our room was very clean and comfortable!
The staff was very helpful, we needed to extend our stay and they were able to do that for us! The location was perfect, close to West Point!! We look forward to staying there again soon! Would highly recommend!!
August 28, 2013
Rated 5.0 out of 5.0 by Timotheus Great place! Great value!
We were very happy here. The swimming pool is one of the nicest of any hotel I've stayed at.
August 24, 2013
Rated 5.0 out of 5.0 by newcadetdad Were there for A-Day. Staff did a great job.
We stayed at the Fort Montgomery Holiday Inn Express for A-Day. Our expectations were not high due to other hotels in that area but the hotel was great.
The Hotel Staff LOVE the cadets and families. They were so friendly, supportive and personal. One of the first hotels where the staff really love their relationship with the clientele.
The Breakfast was good, not great Eggs, sausage, continental breakfast.
Pool was clean.
Very nice meeting area which was important with all the families there.
The rooms were very clean. Bathroom was clean. Air Conditioning wasn't great but overall good experience.
It was very close to base so we could go back and forth without too much travelling and close to the Bear Mtn Bridge so could get to different places easily
August 22, 2013
Rated 5.0 out of 5.0 by Arlean11 Comfy bed and great service
Everyone we came in contact with was very helpful and we felt welcomed and cared about. Thank you all for a pleasant stay.
August 22, 2013
Rated 5.0 out of 5.0 by Barry327 Frequent Traveler
My family and I had the pleasure of staying at this Holiday Inn Express for the 3rd time in this year. The service is extraordinary. Thank you for a wonderful stay.
August 21, 2013
Rated 5.0 out of 5.0 by Wilvie10 Staff over and beyond !
We had a family outing planned at West Point and stayed at the Holiday Inn Express. After a terrible 12 hour drive from NC, we arrived tired, terribly hungry and very late. Denise, the lady who checked us in, gave us several pamplets of local businesses that delivered food to the hotel. Needless to say, we went to bed later on with full bellies and smiles on our faces. I highly recommend this establishment. We plan on visiting West Point again in the future in order to see more of the sites and will be staying at the Holiday Inn Express !
August 20, 2013
Rated 5.0 out of 5.0 by EliteC Comfort
Staff was accommodating. Rooms are spotless and well maintained.
August 18, 2013
Rated 5.0 out of 5.0 by ArecentGuest Clean, nice and comfortable
Was pleasantly surprised during a recent stay for a wedding nearby. The hotel was clean, updated inside with a friendly staff and very comfy beds. Was a very enjoyable stay.
August 16, 2013
Rated 5.0 out of 5.0 by Solv Convenient to West Point
Convenient to West Point.
Used my points.
August 16, 2013
Rated 5.0 out of 5.0 by jenez Great Stay, Excellent Staff
We were staying at the Holiday Inn Ft. Montgomery for a family memorial at West Point and the day before, another family emergency prevented the service from taking place and several reservations needed to be cancelled. Mary (front desk clerk) was exceptionally helpful and made the necessary changes. She was back on duty when we checked out and inquired into the status of my sick aunt , very considerate.
My son and I stayed for two days and had a wonderful experience. The room was clean and comfortable, the fridge and microwave was a wonderful surprise. The amenities were good, but the staff, especially Mary, made this an exceptional stay.
August 12, 2013
Rated 4.0 out of 5.0 by Gijack313 Professional and well maintained
Will stay every time I return to USMA...conveniently located, great support staff, clean and quite.
August 12, 2013
Rated 5.0 out of 5.0 by lmrmjr still the best
staff is great as always. we requested and received an upgrade. great location. internet not so fast but no big deal. overall grade is A+.
August 11, 2013
Rated 5.0 out of 5.0 by Leo711 HIE West Point
Room was very CLEAN-breakfast area was spotless food was good,I will stay here again
August 1, 2013
Rated 5.0 out of 5.0 by MGAMC Great place to stop
We used this hotel for a mid point stop-over, and were pleased with the room comfoft, WIFI, staff and breakfast.....will use this hotel in the future.
July 31, 2013
Rated 5.0 out of 5.0 by cc207 Clean and comfortable
Great location; easy drive to West Point. Nice modern décor. Fitness room leaves a lot to be desired, and the breakfast is not very good, but overall a good hotel.
July 31, 2013
Rated 5.0 out of 5.0 by OttR Super visit
Perfect place to take a break from the Appalachian Trail - comfortable bed, great laundry facilities and warm shower! Because my dad is a Priority Club Member, he could book me a room as a wonderful treat.
July 29, 2013
Rated 5.0 out of 5.0 by PJ283 enjoyed our stay very much
After a long car ride it was nice that our check in process was quick & painless.Denise was especially helpful with that and finding our way around the area. Our room was exceptionally nice , clean, and very comfortable. The hotel was a short ride to West Point. We will definitely stay there again.
July 26, 2013
Rated 5.0 out of 5.0 by Celestine friendly staff, clean, well-located
We really needed this hotel to be a good one after the previous two night disaster with a (top) competitor chain. The property did not disappoint. The only suggestion we can offer is that you put a few lawn chairs/benches in the shadier spots on the grounds. There is a nice little gazebo at the back, but no way to sit and enjoy it. The front desk was particularly helpful (including a complementary room upgrade). They never failed to offer a warm greeting when we passed by. Nice touch!
July 19, 2013