Rated 4.5 out of 5 by 169
Rated 4.0 out of 5.0 by vpt1 Comfortable bed but noisy room
We stopped the air conditioner to reduce the noise, but the central ventilation system was quite noisy anyways. Fortunately bed was comfortable, and when get used to the level of noise (takes awhile) someone can have some sleep or decent sleep depends on how tired.
March 25, 2015
Rated 5.0 out of 5.0 by 24 Torsion Great Hotel
Great hotel that was the best value for staying that close to West Point.
March 24, 2015
Rated 3.0 out of 5.0 by BusyTripper Not Impressed
Every time I've every stayed overnight anywhere as a guest, I was greeted and treated that way. Unfortunately, this stay did not continue my experience. For my first stay, the manager, Patty, was extremely rude and tried to rush me out of my room before check out. She called my room twice before 11am to see if we were leaving soon, and a housekeeper changed the tag on the door and entered the room unannounced, again, before check out time at 11am. Not once was I thanked for coming or staying, even when I checked in. The room AC unit is horrible and I woke up multiple times, every night to adjust the temperature because I was either freezing or sweating. The refrigerator in the room froze everything I put in it, ruining the milk I had bought. I will only stay here for business in the future- and only because it's one of the only hotels in the area.
March 23, 2015
Rated 5.0 out of 5.0 by wp mom 2 Nice, clean, comfortable hotel
Only chain hotel in the area, so the price is a little high. But, it is nice, clean and convenient. The staff is always very nice and helpful. The internet access used to be pretty bad, but has greatly improved over the last few years! I would definitely recommend staying here when in the area!
March 18, 2015
Rated 5.0 out of 5.0 by MARKON Excellent unexpected extended stay
Snow and sub zero wind chill temperatures turned a 1 night stay into 4 at MY choice. Decided to hibernate at this facility to get some work done due to the high speed WiIRED internet access in the room - and the good quality wireless access elsewhere. Microwave and fridge allowed me to stock up on meals and the breakfasts offered a bit of variety each day. Room was comfortable and WARM...
March 10, 2015
Rated 5.0 out of 5.0 by Shoe 22 Treated me very well
Arrived in the middle of a snow storm. Quick check in with warm cookies at counter. Very comfortable room. Outstanding breakfast.
March 9, 2015
Rated 5.0 out of 5.0 by visit2999 Nice stay
Enjoyed the stay everything was nice and overall excellent staff.
March 3, 2015
Rated 5.0 out of 5.0 by Thumper80 Came in very late and was treated like a friend
Arrived at 2:00am after 20+ hours of driving and Dru, the receptionist greeted us like we were old friends! He took care of our every need. We can't thank him enough. Great job! Room was clean and comfortable. Highly recommend this hotel.
March 3, 2015