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Rated 4.5 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by Wedding Weekend Comfort We stayed at the Holiday Inn Express near West Point to house all of our out of town wedding guests. The staff was very friendly and extremely accommodating. They made sure that all of our needs were met. One of the managers even stood guard to prevent the groom from seeing the bride before their wedding! They made us feel like part of a big family. They provided directions for our guests to attend our functions at West Point and other local attractions. Breakfast items were fresh and a good variety was available for a continental breakfast. October 5, 2015
Rated 5.0 out of 5.0 by Very nice people, very nice room., thoroughly enjoyable stay We were on the first (and short) leg of our 1,000 mile trip from near Nashua, NH to Asheville, NC and had by chance chose the Holiday Inn Express West Point-Fort Montgomery, NY as our first stopping point. It turned out to be a better than expected pleasant surprise. We opted for the King Suite with a Jacuzzi for some rest and relaxation before moving on. The suite was meticulously clean, everything worked as it was supposed to, and management was offering breakfast a half earlier and keeping it open a half hour later than most HI motels. That may seem like a small point but it makes a big difference. We have stayed at other HI Express facilities and have not come away as pleased as we were with FT. Montgomery. We thoroughly enjoyed our stay the HI in Ft. Montgomery and will be staying there again as we make this trip two or three times a year. Very nice people, very nice room. Other HI facilities should take a lesson from Ft. Montgomery. October 1, 2015
Rated 5.0 out of 5.0 by Size of room Room size was excellent. Always enjoy staying at the Holiday Inn Express. September 30, 2015
Rated 5.0 out of 5.0 by Front Desk Staff Denise did a good job greeting me when I arrived. The cookies were appreciated. She told me about local eating places for dinner. The breakfast Staff was right there for replenishing food offerings; and keeping the tables clean. I liked the facility décor/ September 30, 2015
Rated 4.0 out of 5.0 by Breakfast Over all our stay was very satisfactory. I missed the Pancake machine. That would have made the breakfast more appealing. The sweet rolls were very good, and I enjoyed the bacon. As the weather gets colder, perhaps you could serve oatmeal as another choice. The eggs were however very tasty. Perhaps a wider selection of fruit, or a fruit salad would be a fine addition to the menu. September 29, 2015
Rated 5.0 out of 5.0 by Comfortable and reliable stay Comfortable rooms, clean and well-maintained, free and reliable wifi, refrigerator and microwave in room were a plus, free breakfast buffet was a plus, staff were great. September 23, 2015
Rated 5.0 out of 5.0 by friendly staff the place was very clean and the bed was comfortable. The staff was friendly and knowledgable and answers all my question with ease. September 21, 2015
Rated 3.0 out of 5.0 by Nice facility but hold your nose Facility was generally fine. A/C unit spewed mildew smell that was very strong and shower area needs general maintenance to repair years of water exposure September 20, 2015
  • 2015-10-07T13:12:38.411-05:00
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