Rated 4.4 out of 5 by 108
Rated 1.0 out of 5.0 by Cleverdevil Worst HIX in the country
I'm not going to go into every detail in this review because there are just too many things. Basically the staff here needs to be completely retrained:
-Staff members were rude
-Tried to charge for a complimentary toothbrush
-Told us late check out was not possible due to the rooms being booked(the next morning the front desk accommodated without checking anything)
-Lost my reservations, told me the hotel was COMPLETELY booked, but you could still book online. The front desk did nothing to accommodate, later in the day my reservation was found. It was explained to me that the person did not "go into the reservation to see that I had booked multiple days instead of just one." The person who did this has been working there 6 months at least, the software must be really complex for the learning curve.
-Multiple rooms had broken items, refrigerator, A/C, water heater, etc.
Basically, if you have the choice to stay ANYWHERE other than here, do it. Even if it's one of the tiny hotels with a window air unit and paint falling off the side. I'll be excited to see this place get under better management.
August 19, 2014
Rated 5.0 out of 5.0 by jr1984 Weekend Getaway
Stayed at the Holiday Inn Express for my high school reunion weekend. The hotel is very clean, up to date and comfortable. The staff was very friendly and helpful. Would definitely stay here again and recommend this hotel to others.
August 17, 2014
Rated 5.0 out of 5.0 by grndprx Great Stay
Everything was great during our stay. The room was spacious and quiet allowing us to rest. The breakfast was very good with many options.
August 11, 2014