Rated 4.7 out of 5 by 168
Rated 4.0 out of 5.0 by Joshua J A Pleasant Stay in the Area
If you are traveling to Ft. Payne for business, family or just passing through you will quickly discover there are not a lot of sleep options. Of course there are some budget hotels and then there is something better while on a budget. This HI meets the expectation you might expect from other HI's but it doesn't have the feeling of "new" some of the others have.
I am aware this hotel is old and has been remodeled several times but my impression the remodeled this last time on a budget. IMO the hotel needs new lobby and hallway carpets because there was an odd smell in the common areas. (It wasn't offensive but it did smell odd) The rooms were fine but I have stayed at better HI's.
All things considered I would stay here again and recommend this hotel to others but a few improvements would make this hotel a better stay.
June 27, 2015
Rated 5.0 out of 5.0 by CLIC Great experience!
The room was spacious for our large family, and the breakfast was plentiful. The staff helped the kids with the wafflemaker, and the pool was clean. Comfortable beds, large room, and an ELEVATOR!
June 24, 2015
Rated 5.0 out of 5.0 by heavan's running bear Outstanding customer service
The stay was above and beyond the call of duty with regards to employees.
June 24, 2015
Rated 5.0 out of 5.0 by PlatinumPCGuest Great Place and Great Service
We absolutely loved our stay here. In fact, if the price is right each year, this is where we prefer to stay when we come for our family reunion. Sure it is the same weekend as the "Alabama" fan club weekend, which drives the rates up a little bit, but the service is exceptional and accommodations are outstanding! Receivecd the Platinum upgrade without even having to ask! I would have paid this rate all over again after experiencing the best stay of this year and we have stayed well over a month or two in hotels already. Keep Up the great work!
June 23, 2015
Rated 5.0 out of 5.0 by LadyDi1958 Caring Professional Staff
We were the unfortunate victims of storm damage to our home recently. We called the Holiday Inn Express for accommodations after midnight and were booked in a room immediately. Upon arrival the desk clerk made sure we were comfortable and taken care of. We were further advised that they would make sure anything they could do in the future would be done. As this has now become a long term stay we are so grateful for the care and attentiveness the staff at this property has displayed. From the comfortable rooms, delicious breakfast foods to the super clean property, we are pleased we made the call to the Holiday Inn Express in Fort Payne, Alabama.
June 20, 2015
Rated 5.0 out of 5.0 by blonde71 great service
professional and courtous staff, good food, quietness in motel
June 17, 2015
Rated 5.0 out of 5.0 by Eagle14 Nice hotel for the price
Staff was very friendly and helpful. Breakfast was good.
June 15, 2015
Rated 4.0 out of 5.0 by tammo Lengthy check in wait
When we arrived about 3 pm on a Saturday, there was approximately a 15 minute wait to check in as there were two others checking in, and only one staff member.
Other than this, i really enjoyed our stay. It was nice to have a selection of restaurants nearby.
June 10, 2015