Rated 4.6 out of 5 by 129
Rated 2.0 out of 5.0 by OntarioTravellerfromBelle No Internet - bad TV's
AccessPoint was not working - I'm in IT, very certain. Helped the tech support line troubleshoot it. They agreed. Didn't replace it - two days without internet.
TV Channels take 3 seconds to refresh, very frustrating.
Water pressure is very, very bad.
Sure I smelled people smoking on my floor.
Won't go back - even with limited choices in Fort Payne.
January 30, 2015
Rated 3.0 out of 5.0 by Snowman53 Ants
The property was pleasant; the staff treated us wonderfully checking in and out. Breakfast was adequate and the area clean. Our issue was the ants in our room. (We didn't have any food in the room) We woke to a decent sized infestation of those very tiny ants crawling around on the bathroom counter. This put them in our toiletries, on my toothbrush was the worst…. Not a great wake up moment. Tossed out most of our items for fear of carrying them home. They were coming in/out via the water connection behind the toilet. They could be seen on the wall directly from that point to the counter top. We were told they would contact us, found out when I booked my next Holiday Inn stay that the added 1000 ‘ihg’ points, takes +20,000 to earn a room stay. Not looking for a free room but their gesture equaled to about an $8-10.00 value, barely covered what we threw away, not mentioning our clean-up time to try and make sure we left the l'il critters behind!!. Just disappointed.
January 30, 2015
Rated 5.0 out of 5.0 by Magnolia267 Best hotel around
I stayed for a week. Most convenient hotel ever. Close to restaurants, walmart, etc. Easy in and out. Fridge, microwave, ice machine that works, ground floor room , hot breakfast, cookies every night, plus park at the front door. Staff very friendly and helpful. I travel a lot and highly recommend this hotel.
January 28, 2015
Rated 5.0 out of 5.0 by PokeyPuppy clean. comfortable. Gracious staff.
The evening staff was so gracious and helpful. After arriving and settling in, first pleasure was hot fresh coffee. The lady at the desk was very helpful in helping us choose a good nearby restaurant. Room was clean and very comfortable beds. We enjoyed our stay. This Holiday Inn Express is definitely on our" stay again list" when passing through Fort Payne.
January 27, 2015
Rated 5.0 out of 5.0 by pcn65 Great place to stay
It is always nice to stay here. The hotel is clean, the people friendly, and there are never any issues. It makes traveling for work less stressful and enjoyable when there is one less thing to worry about.
January 27, 2015
Rated 5.0 out of 5.0 by ronald63 very professional staff
Stayed a weekend with wife, toured surrounding attractions, enjoyed it very much. Will be back in the spring to take in some more of the sights, and attractions.
January 22, 2015
Rated 3.0 out of 5.0 by AF john needs renovation
Hallways and room had old musty odors, maybe from smoking or old rugs. Hotel needs refreshing and update. Reported a broken shower head that was not adjustable and had no spray, only a stream near the wall, the connection was coming out of the wall.
January 19, 2015
Rated 5.0 out of 5.0 by Wetzel Excellent
We enjoyed this hotel. It was clean, had good breakfast and helpful staff
January 17, 2015