Rated 4.7 out of 5 by 172
Rated 5.0 out of 5.0 by HD riders Charming
We were greeted with courtesy, room was well appointed and breakfast had more variety than most hotels. We had an excellent stay.
July 5, 2015
Rated 5.0 out of 5.0 by PBVT Piece of mind
Easy on and off Freeway for access
Located close to necessary services in town; places to eat, gas stations
Hotel staff went above and beyond by calling me not an hour after I had left. I left a personal electronic item in the room. The person who found it at the hotel gave it to the front desk and it was locked up when I went back to retrieve it. Nice to be the recipient of such honesty!!
July 3, 2015
Rated 4.0 out of 5.0 by EddieGeddie Pool security and breakfast utencils
Of the 2 gates into the swimming pool area, only the gate from the parking lot was unlocked when we arrived. The gate accessible from the side door of the hotel was locked. The next morning, both gates were locked and made the pool area inaccessible for any purpose including sitting and reading out doors. This hotel has no other outside sitting area. The sitting area inside is small and, being adjacent to the great room, quite noisy.
The breakfast utencils were flimsy light weight plastic and too flimsy to be much use for anything.
The breakfast ran out of cinnamon rolls!
July 2, 2015
Rated 5.0 out of 5.0 by michaelsrp Emergency room
Great to get access to a room in the middle of the night, absolutely no complaints. Room was fantastic, hotel was clean and staff were awesome. The room was a tad bit smaller than others in the chain but thats not an issue.
June 29, 2015
Rated 4.0 out of 5.0 by Joshua J A Pleasant Stay in the Area
If you are traveling to Ft. Payne for business, family or just passing through you will quickly discover there are not a lot of sleep options. Of course there are some budget hotels and then there is something better while on a budget. This HI meets the expectation you might expect from other HI's but it doesn't have the feeling of "new" some of the others have.
I am aware this hotel is old and has been remodeled several times but my impression the remodeled this last time on a budget. IMO the hotel needs new lobby and hallway carpets because there was an odd smell in the common areas. (It wasn't offensive but it did smell odd) The rooms were fine but I have stayed at better HI's.
All things considered I would stay here again and recommend this hotel to others but a few improvements would make this hotel a better stay.
June 27, 2015
Rated 5.0 out of 5.0 by CLIC Great experience!
The room was spacious for our large family, and the breakfast was plentiful. The staff helped the kids with the wafflemaker, and the pool was clean. Comfortable beds, large room, and an ELEVATOR!
June 24, 2015
Rated 5.0 out of 5.0 by heavan's running bear Outstanding customer service
The stay was above and beyond the call of duty with regards to employees.
June 24, 2015
Rated 5.0 out of 5.0 by PlatinumPCGuest Great Place and Great Service
We absolutely loved our stay here. In fact, if the price is right each year, this is where we prefer to stay when we come for our family reunion. Sure it is the same weekend as the "Alabama" fan club weekend, which drives the rates up a little bit, but the service is exceptional and accommodations are outstanding! Receivecd the Platinum upgrade without even having to ask! I would have paid this rate all over again after experiencing the best stay of this year and we have stayed well over a month or two in hotels already. Keep Up the great work!
June 23, 2015