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Rated 4.7 out of 5 by 179 reviewers.
Rated 3.0 out of 5.0 by Room was very good BUT Smell in Lobby The room was clean and nice. The exterior was safe and nice. The public spaces on the first floor stunk like body odor. I reported it but the staff, who I feel had gotten accustomed to the scent, could not smell it. My room on the first floor was fine otherwise I would have left. Staff was very nice and cordial. The public spaces need a little updating. July 27, 2015
Rated 5.0 out of 5.0 by Nice and clean The hotel is nice and new looking. I was just there one night and have been at this location before. Staff was helpful and made for a fast check-in. Bed was nice, felt and looked clean. Made for a nice rest. When in the area will stay again for sure. July 23, 2015
Rated 5.0 out of 5.0 by Ft. Payne Holiday Inn Exp Great hotel with professional, attentive and caring staff. Convenient location off of the highway close to all shopping and dining needs. July 22, 2015
Rated 5.0 out of 5.0 by Awesome staff and great place to stay! I don't do many of these reviews but after 8 years of staying here I thought I would. I travel quite often for work and have stayed at many of the HIEX's in the southeast. This is one of the smaller hotels but by far my favorite. I travel to Fort Payne several times a year. The staff has a way of making you feel at home while your away from home. Julie and Renee are great!! I can't say enough good things about them and the entire staff of the HIEX - Fort Payne...5 stars without a doubt. The hotel itself has always been clean and well maintained. The beds are comfortable and the rooms are a good size. The grounds are well lit and unless you are a guest, it's not easy to get in after 10pm. As a female traveler, I like that. Great Job Fort Payne...See you again soon!! July 16, 2015
Rated 5.0 out of 5.0 by Clean protect Overall view , feel protected since it is women in this group,,,,,, Easy access from Interstate I make this trip once a year and this is where I stay,,, Staff is friendly July 8, 2015
Rated 5.0 out of 5.0 by great room , great people The room was great except it had a musty smell, that we over look because of hot weather there and rain. For us you are the best deal in town. We actually got a very good room rate from you this time, thank you. The maintenance men turned up the heat for us on the pool which was great. but the pool could have been cleaner, We have a pool at home so we know what to look for. The water was a little cloudy and some mildew on the tiles. Out side of that we know its hard to maintain when a lot of people use it. July 6, 2015
Rated 5.0 out of 5.0 by Charming We were greeted with courtesy, room was well appointed and breakfast had more variety than most hotels. We had an excellent stay. July 5, 2015
Rated 5.0 out of 5.0 by Frequent Visitor We have stayed here many times and are never disappointed. July 4, 2015
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