Rated 4.7 out of 5 by 189
Rated 5.0 out of 5.0 by Alfan old lumpy mattress
the only negative I have was the mattress was old and lumpy. The staff was supurb and above average. Every thing was squeaky clean and the breakfast was good.
August 27, 2015
Rated 5.0 out of 5.0 by Trailmann Comfortable bed and great service.
Great place to stay. Hotel staff were very friendly, made my stay very nice.
August 25, 2015
Rated 5.0 out of 5.0 by beeaay Excellent customer service, clean and friendly
The staff was friendly and accommodating from check-in to check-out. When I said I like my cookies soft, the next batch they baked were soft!
The hotel is clean and safe, as well as conveniently located near other services i.e. restaurants, fuel stations, etc.
August 25, 2015
Rated 1.0 out of 5.0 by Cpspr Holiday Inn Express, Fort Payne AL
My one night stay was quite interesting to say the least.
When I arrived in my room there were ants on the furniture. I called the front desk the young lady moved us to a room that was not what we had before and added a cot. This of course was not what we had paid for. Also, when I reviewed my credit card she added an additional $17.00 charge for my stay. I questioned why... it was due to the fact she moved me to a king room. Ok, I did not cause the ant issue and I am paying for something I did not cause. It was not as clean in the lobby area or room area as I have normally experienced with Holiday Inn Express in the past.
I was truly upset and not happy at all.
August 11, 2015
Rated 5.0 out of 5.0 by Tina7272 Great Hotel to Stay At
During my stay in Ft. Payne, it was the most comfortable Inn I had stayed in during the week. The Southern Hospitality was superb.
August 10, 2015
Rated 5.0 out of 5.0 by PC1121 Nice Holiday Inn Express!
Holiday Inn Express in Ft. Payne was a great place to stay! Convenient to the interstate and area shopping.
August 7, 2015
Rated 5.0 out of 5.0 by Leeb443006 Downhome Hospitality
My family enjoyed our evening at the Holiday Inn Ft. Payne. After a long day on the road, it was a pleasure to step into a genuine friendly environment. The Front desk made us feel welcomed immediately. Thanks for the cookies and all the hospitality this Inn has to offer.
August 5, 2015