Rated 4.4 out of 5 by 73
Rated 4.0 out of 5.0 by Beowulf41 Friendly, helpful Staff
In Fort Pierce for a University of Florida Conference. Hotel located in good location near Turnpike and I-95. Staff was helpful and friendly. Have had occasional business travel since 1964. When available, Holiday Inn has been my preference. Have noticed great improvement in the last few years.
August 25, 2014
Rated 5.0 out of 5.0 by LizzyL53 Clean, safe, and comfortable
Enjoyed our brief stay. Everything was top shelf and very comfortable.
August 16, 2014
Rated 5.0 out of 5.0 by JimTGO Great Service
I had a suite on the ground floor. The location and views were terrific. The staff was extremely friendly and helpful. My stay was very relaxing. Would stay there again in a heartbeat when returning to the area.
August 14, 2014
Rated 5.0 out of 5.0 by Fillinqueens IHG Stay
We were visiting relatives in area. Hotel conveniently located for access to family. Free breakfast was a great way to start the day. Room was clean, quiet and secure.
August 13, 2014
Rated 5.0 out of 5.0 by DrRevRob Great place to stay
Whenever I'm in the Fort Pierce FL area I always stay at this hotel. After numerous stays I've had absolutely no complaints. The staff are friendly and professional. Keep up the good work
August 10, 2014
Rated 1.0 out of 5.0 by sgtburgos HOT
Upon arrival requested to change check out date, but the person that made the group booking was not available so we had to wait. Next morning asked if the person was available but wasn't. A message was left for the person to contact us but never did. Finally a GM was contacted and was able to solve the matter 3 days later. The AC was set for certain temp but never came even close to that temp, we sweat at night it was so hot. Told them about the issue and maintenance showed up but did not fix anything. for the 2nd night on forward they had to provide a noisy fan to help cool down the room. A week later we were asked to write this review and we did being very fair and trying to be nice to the people that tried to help us out during our stay, a week after the review was sent I received an email that it was not going to be posted...I wonder why!!! I did not mentioned names, inquiries, competitors, cost specifics, or personal information. I did mentioned that we had to book with the event organizer and that I could have gotten a better rate had I not used them, to which the front desk person agreed!!! and used the excuse that the rate was for length of stay, which is absurd since I could have stay for only one night and pay the same rate. I wonder if they will post this one or if at least they will try to contact me to solve the issue which they didn't when I was there and I don't expect them to.
If this review is not posted I'm sending a copy to corporate!!!
August 5, 2014
Rated 2.0 out of 5.0 by NEME Not so good
Upon arrival we requested 1st floor room, we were told none were available. We went up to our room & had to go downstairs three times because keys wouldn't work, not even housekeeping could get in. When we went downstairs for new keys, we were given a fist floor room, but 20 minutes prior had been told that none were available. Wi-Fi never worked inside our room, my teenagers had to sit in the doorway and hallway in order to access the internet. We reported it several times and were told that no one else was complaining but nothing was done to assist us. My daughter was not feeling well one morning so we placed the "do not disturb" sign on our door handle, at about 1:30 pm when she felt better we all left and were told that no one was available to make-up the room. Later that evening upon on return we asked for towels, since our room had not been made up but we were told they had run out of clean towels for the day and weren't available until the following day. Finally, upon check-out we were also misinformed and had a negative experience.
July 25, 2014
Rated 1.0 out of 5.0 by Isa1327 Dirty hotel with poor management
The hotel comin areas and hallways were dirty. The breakfast was not good and ended too early. There was a raccoon going through trash by the entrance and it had a bad smell. I was part of a group and had made my reservations by phone. I called 24 hours prior to checking in to ask if I can modify my reservation and check in a day later. The sales manager would not allow a modification. When I arrived I had a question about my reservations and she communicated with me via the front desk staff never coming out of her office to greet me. I had to leave a day earlier and while front desk staff related that it should not be a problem, when I was able to talk to the sales manager again she stated that no modifications would be allowed. It should be worth noting that it took my hours to get her on the phone as I had already physically left the property at 7:30 am. The sales manager checked me out but increased my rate, effectively charging me the last night's rate by adding a portion to my nightly charge. This is the worst I've ever been treated at a hotel. I will never stay again and would advise everyone else to stay clear of this establishment.
July 24, 2014
Rated 5.0 out of 5.0 by Madz21 Excellent stay at Fort Pierce
We enjoyed an excellent stay at this hotel, all staff so happy to assist, warm, friendly and efficient. Hotel spotlessly clean, rooms very comfortable, spacious and again so very clean. Breakfast was good, plenty of choice and regularly re stocked.
Very good indeed, look forward to returning.
July 13, 2014
Rated 5.0 out of 5.0 by Cateringlady Wonderful Stay
Check in was quick, staff was very friendly, room was clean, bed was very comfy
July 2, 2014
Rated 4.0 out of 5.0 by Sharc9797 Always Reliable
We always stop at this HI Express on our way up and back from Key West to South Carolina. It is always clean, comfortable, and with friendly staff. My only complaint with this visit, and I'm not sure the hotel could have done anything about it, is there were a couple of very large youth groups staying there. They took up all the public spaces in the evening. During the breakfast hours there was no room for any other guests. The staff were doing all they could to keep up with demand, but they did run out of many items. We will still stop there in the future.
June 24, 2014
Rated 4.0 out of 5.0 by Juni1969 clean hotel
Great stay. Would stay there again. A mini bar would make it even better.
June 23, 2014
Rated 4.0 out of 5.0 by Lis7259 Slept Well nice staff
We enjoyed our stay with this hotel. Enough variety for breakfast and was good. My only complaint was that they only have one vending machine in building and stick up on 3rd floor. We stayed on first with a 16mt old so wasn't very convenient.
June 19, 2014
Rated 2.0 out of 5.0 by Angry Dad Room was too hot and food wasn't great
We were not allowed to lower the thermostat on our room. Being out in the heat all day, we needed a cool room to sleep. NOT HERE!!
June 19, 2014
Rated 5.0 out of 5.0 by Donna101 comfortable bed
Very clean and quite- Also close to restaurants etc.
June 17, 2014
Rated 5.0 out of 5.0 by pdespos Excellent location and fair price
Right of the interstate. Very nice property. Front Desk clerk went above and beyond to locate my rewards card. Boys were able to swim even though pool was a little past closing time. They even gave my husband some breakfast foods, even though he was a little late for the breakfast buffet.
The entire staff went above and beyond our expectations!!
June 13, 2014
Rated 4.0 out of 5.0 by BaseballDad Quick, one night stay
The Holiday Inn Express is a very good choice for a quick stay. It is extremely convenient to both I-95 and the Florida Turnpike and is far more appropriate for a stop over on a road trip than a vacation destination. The hotel is relatively new and is quite comfortable. The biggest issue with the hotel was the poor quality of the breakfast. The eggs were horrible and the sausage patties should be sent to the NHL for use as hockey pucks. I suppose if you select the cereal your experience would be different.
Would I stay here again? Absolutely yes with the caveat that I eat breakfast elsewhere.
June 12, 2014
Rated 5.0 out of 5.0 Clean, new hotel
This was a great hotel for the purposes of a one-night stay with little to no time for leisure. Clean, new facilities. The Interstate is near the building, but the noise was never a disturbance. Hotel staff was not hovering or bothersome, beds were comfy.
June 10, 2014
Rated 5.0 out of 5.0 by PA Traveler99 Firm beds
After eight hours on the road, we were able to relax, and sleep for ten hours before the next leg of our journey.
June 5, 2014
Rated 5.0 out of 5.0 by NH3King Always a Great Stay
Always Clean, Quiet, Friendly.
This Holiday Inn Express has Consistent Quality.
June 2, 2014
Rated 5.0 out of 5.0 good place to stay
comfortable bed and room.great services.convinient location.I like it
May 17, 2014
Rated 5.0 out of 5.0 by turbollito Great staff and great service
On our return trip from Key West we stayed here as a stop over going to Tampa. Was greeted by Chantelle and was one of the most friendliest staff I have ever encountered on any IHG property. It was a pleasure to stay there and the wife and I really enjoyed ourself at this property.
April 15, 2014
Rated 4.0 out of 5.0 by zplz02 Good location and room
Comfortable bed, new hotel, good location. Breakfast had a lot of choices. Rooms were clean with a flat screen tv. Only problem was the elevator was very slow and there was only 1 in the hotel.
April 1, 2014
Rated 5.0 out of 5.0 by SueandAndy Clean & comfortable.
We stayed at this property the night of 3/23/14. The accomadations were very nice. We found the front desk staff to be very friendly and helpful. The room was very clean and the bed was very comfortable. The breakfast bar was good with a fairly good variety.
When we arrived at Port Everglades the next day for our cruise departure, we realized that we left one of our bags at the exit door of the hotel. We telephoned the hotel and they assured us that they would hold our bag (had lots of things in it that we thought we could not make it without on the cruise-makeup, Kindle, hair products, etc.). We telephoned the hotel once we finished the cruise. Shantell had the bag waiting for us. She was very sweet and helpful. We fixed a cup of coffee and continued our trip home.
The hotel is 1 1/2 hours from the Cruise Ship Port. It is right off I-95 and the Florida Turnpike.
March 30, 2014
Rated 5.0 out of 5.0 by IllChief Nice Stay
Had a great stay in Fort Pierce during our son's spring training. Staff was excellent. Kudos to Martin in maintenance, Todd at breadfast and your manager Kelci. Will come back to see you again.
March 24, 2014
Rated 4.0 out of 5.0 by 6deM Modern and convenient
Very good location when travelling down coast of Florida. Hotel as you would expect from Holiday Inn Express. Good value for money
March 22, 2014
Rated 4.0 out of 5.0 by Sunshine State Redwingers First Time @ this property
Other than being quite difficult to get to (in between the FL Turnpike and I-95), and apparently the county has certain restrictions regarding signage and access right-of-way; the property and staff were quite pleasant. We'd stay there again. In fact, we would have on this trip, but their Weekend Rates are substantially higher than their Sun - Thurs.
March 17, 2014
Rated 5.0 out of 5.0 by Drivnstar1 Great Hotel
Taking down the old Holiday Inn and putting up a high rise Holiday Inn Express at this location is the best thing IHG ever did.It has ample room for Truck drivers to park, you can walk to several places to eat.
March 11, 2014
Rated 4.0 out of 5.0 by celebritycdn Nice location and nice staff
Location has great access to I95 and Turnpike and not much traffic noise, quiet pool area, lots of parking, and clean well kept rooms. Staff was very helpful and friendly. Have stayed here previously and will stay again because of easy drive from here to Miami seaport and airport.
March 7, 2014
Rated 3.0 out of 5.0 by seminolefan74 Not a place I'd stay again in Ft. Pierce
The staff wasn't very friendly and the recognition of IHG members was not to be found. The sausage was over cooked on the sausage days and the bacon was soggy if it was even out on the bar. I thought maybe my first stay back in the fall was a possible anomaly, but after this last stay I am convinced this is one of the poorest Holiday Inn Expresses in the south east. I wouldn't recommend.
February 24, 2014