Rated 4.7 out of 5 by 260
Rated 5.0 out of 5.0 by jakkkk Nice overall experience
the hotel was nice, easy to find and very accessible. We will definitely select this hotel again when we stay at ft smith. the best attraction of the hotel is the indoor pool and hot tub...awesome.
June 27, 2016
Rated 3.0 out of 5.0 by twillis159 Good room lousy internet
Clean room great value as always. Subpar Internet incapable of doing anything but email. Changed rooms thinking it was signal strength , no change. Us changed the definition of high speed Internet to 25meg. 20 times that of here
June 26, 2016
Rated 5.0 out of 5.0 by lovely_lilith Nice stay in Ft. Smith Area
Even though this is next to the airport and seems to be positioned for business, I stay here for leisure about once a year and it fits my needs perfectly. I like the location to shopping and dining. Overall it was a great stay, nice staff, nice room.
I only have a few minor mentions. The pillows were flat which is surprising because normally they are wonderful. The bed was a bit hard too. Not horribly though. I stayed on the 3rd floor and the floor smelled musty. The other areas smelled great, so that was surprising. The TV wasn't hooked up in our room, unplugged and everything but my boyfriend figured it out without needing to call front desk. I like bathrooms with exhaust fans and this didn't have one. Free wet makeup removers are also nice in the amenities but there weren't any.
Like I said, minor things but I want to give the full picture. I love this hotel overall and will stay again.
June 12, 2016
Rated 5.0 out of 5.0 by fd488 Comfortable bed and great service.
Hotel room was nice and quiet with comfortable furniture. Internet worked fine as did the TV. There could have been more power outlets but overall my stay was good. Please get different spoons for the dining area!
June 9, 2016
Rated 5.0 out of 5.0 by blackhorse 66 Fort Smith Holiday Inn Express
Hotel provided a great breakfast buffet, rooms were nice and clean. Good internet connection. Pool hours were great, open early in morning and late at night. Would recommend this hotel.
June 9, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Large room and comfortable bed
We were able to call and book this reservation at the last minute due to my sons baseball game. We had no problems and the room was nice and large.
June 2, 2016
Rated 5.0 out of 5.0 by JohnJohn87 The most amazing stay
It's really clean and the costumer services was great
May 25, 2016
Rated 5.0 out of 5.0 by SBD6020 Comfortable bed and great pillows!
Good beds and pillows were awesome. rooms were very clean and modern.
May 25, 2016