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Rated 4.6 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Room clean and comfortable. I enjoyed the clean room and friendliness of the staff at check in. The bathroom was clean and stocked well. January 22, 2015
Rated 5.0 out of 5.0 by Great The hotel was VERY clean and nice. The room was great and the breakfast too. January 20, 2015
Rated 5.0 out of 5.0 by Ft. Smith stay Only stay at this hotel when in Ft. Smith. Easy access to the interstate. Close to the offices I need to be at. Hotel is always very clean. Entire staff is great. January 19, 2015
Rated 5.0 out of 5.0 by wonderful romantic getaway Hotel was beautiful, clean, staff was friendly, breakfast was yummy. Room was clean and comfortable, quiet, will be staying there again soon. January 16, 2015
Rated 1.0 out of 5.0 by Staff very out of touch with Guest Comfort Housekeeping came checking rooms at 8:30. Front desk will tell you to hang the DO NOT DISTURB sign to let housekeeping know you are still a guest. They really don't care if your stay is comfortable. January 5, 2015
Rated 2.0 out of 5.0 by Everything was great except the air conditioner We stayed at the holiday inn express in fort smith, had a reservation and stayed the night of the 30th. Everything was great, the only thing was the air unit in our room, 332. It was so loud everytime it came on that we could not sleep. It would either wake us up or keep us awake. We are so exhausted, I told the lady at the front desk and hope that it will be fixed. I am a little upset that no discount at all was given. We would have absolutly enjoyed our stay if it wasn't for this. In fact I doubt that we will come back, we don't know if the air units in every room would be that loud or if it was just our room, either way it didn't seem to matter. January 5, 2015
Rated 5.0 out of 5.0 by Great place to stay! This hotel never disappoints! We have the pleasure of staying at the hotel on each visit to Fort Smith Arkansas and I'm never disappointed with the service, the room, the amenities, etc. One of the staff ladies (Phyllis) even recognized us from previous stays and we shared a pleasant conversation. I always look forward to my stays in this Holiday Inn Express. December 28, 2014
Rated 5.0 out of 5.0 by Good Reputation I was impressed with the Hotel as soon as I entered the lobby. Clean December 26, 2014
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