Rated 3.8 out of 5 by 171
Rated 4.0 out of 5.0 by Oklahoma City Grandma Handicap Room
I first tried to make a reservation with the hotel, so I could ask about the needed room. Was advised could only make the reservation by calling their main reservation desk. Was assigned handicap room, wherein it was very small. Sounds of water running in bathroom, eventually felt the carpet very wet. Second room was better (however did not have roll in bath). The clock radio alarm went off very early in the morning. Have stayed at this hotel numerous time, but this was not our best stay.
March 28, 2015
Rated 5.0 out of 5.0 by GPJC Super friendly, comfortable and relaxing.
Access to the hotel was amazing. The staff were both friendly and helpful.
March 25, 2015
Rated 5.0 out of 5.0 by Skip N Great service especially from Carolyn and Maria
Wonderful place to stay. All the necessary handicap facilities including low-lip shower.
Will be staying here again when travelling to the DFW area.
March 17, 2015
Rated 4.0 out of 5.0 by edngail30 Meets high standards of Holiday Inn Express
The only complaint I have is with the access to the Hotel property. The hotel sits well back from I-20 and not easily seen on arrival. Signage for Hotel entry is absent. Construction next door is distracting. We almost did not find the entrance. For some reason, access to the hotel the first two days was from the back and not the front building entrance.
We enjoyed our stay because the staff more than made up for this minor inconvenience. I wish to note that the shower head is marvelous! but use caution with the bathroom hot water as it is extremely hot.
A suggestion: enlarge the breakfast service area. Not only is the seating area cramped, it is difficult to access some of the food items when guests are serving themselves and block access to adjacent food trays.--- Same with the coffee pots.
March 17, 2015
Rated 5.0 out of 5.0 by SATom Preferred Facility when I come to Ft. Worth
This Facility always first class. Staff and attentiveness very helpful and friendly. Location convenient to many good restaurants and major highway connections.
March 15, 2015
Rated 5.0 out of 5.0 by TCU mom 2016 Great Service, Perfect location
Service is always great, the location for Fort Worth is great, the rooms are clean and comfortable, The staff is very accomodating
March 11, 2015
Rated 5.0 out of 5.0 by Ride best stay
Hotel was very clean, receptionist was friendly, close to nice restaurants and shopping.
March 11, 2015
Rated 4.0 out of 5.0 by LadyMary13 Great service and buffet breakfast
I am gluten-sensitive and appreciated the hotel offering scrambled eggs in the breakfast buffet along with fresh fruit. The front desk staff was very helpful throughout my stay. A couple of drawbacks are the location isn't the easiest to find and the business center is in an open area so lacks privacy. However, the room was spacious and comfortable. Would stay again and recommend to others.
March 9, 2015