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Rated 3.8 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Perfect Location I was in Ft. Worth for a few days of personal business and this hotel was in the perfect location...very near I-20 but without highway sound. The hotel appears to be maintained to the utmost standard. The room was very clean and well appointed, and the breakfast was more than adequate. I will definitely stay here again when in the Ft. Worth area. January 26, 2015
Rated 4.0 out of 5.0 by Front Desk When I checked in: I WAS NOT GREETED - I HAD TO MAKE THE FIRST MOVE - THERE WERE TWO LADIES THERE AND A MAN IN THE OFFICE BEHIND THE FRONT DESK. ONE OF THE LADY WAS WORKING ON SOME DISCOUNT TICKETS FOR THE ROAD HOUSE GRILL AND RESTAURANT. THE MAN IN THE OFFICE CAME UP TO THE FRONT DESK TO HELP THE LADY WORKING ON THE ROAD HOUSE GRILL TICKETS. THE OTHER LADY WAS DOING SOMETHING ELSE. AS I CLEARED MY THROAT TO GET ONE OF THE THREE TO HELP ME CHECK IN, I STILL DIDN'T GET ANY HELP MY WIFE LOOKED AT ME LIKE DON'T THEY SEE US. IT WAS LIKE WE WERE NOT EVEN THERE. I FINALLY GOT CHECKED IN BUT STILL NOTHING ABOUT ME AND MY GOLD LEVEL WITH IHG AND OVER 111,000 POINTS I HAD. THE OTHER MEMBERS NAMES WERE ON A BLACK BOARD BUT NOT MINE. I ASK FOR A LATE CHRCK OUT THE NEXT DAY AND THE GIRL SAID "ARE YOU A MEMBER" I JUST COULDN'T BELIVE MY EARS IT WAS LIKE I HAD A SIGN AROUND MY NECK THAT SAID DON'T TALK TO ME I AM BUSY. January 23, 2015
Rated 3.0 out of 5.0 by It's okay The hotel was clean and the staff were friendly, but the staff did not seem prepared for the large capacity of visitors that came with being fully booked. January 21, 2015
Rated 5.0 out of 5.0 by Nice Quiet Stay There was a sign in the lobby greeting the cheerleading teams that were staying there. I thought it would be a madhouse or be noisy, But, to my surprise our stay was nice and quiet. The room was comfortable. We had a very pleasant stay. January 19, 2015
Rated 5.0 out of 5.0 by Great for Business This location proved to be very convenient for my needs as far as locality. The only complaint was the TV programming. January 19, 2015
Rated 5.0 out of 5.0 by Great stay Very relaxing and comfortable beds and bedding. The breakfast was the only area that needed tending to. The pancake machine was inoperable, my children discovered curdled milk in the fridge section, and the food products that were available appeared as if they had been there quite some time. I do have top add that we arrived to the breakfast area twenty minutes before breakfast expired. January 7, 2015
Rated 1.0 out of 5.0 by Roach crawled on wife in bed My biggest complaint and the reason for the poor review was that a roach crawled across my wife's leg while sitting on the bed. When we notified the front desk staff they didn't seem very concerned and just said they would make a note of it. January 6, 2015
Rated 5.0 out of 5.0 by Great Experience I stayed at this hotel on New Year's Day and had a grade experience. The staff was very friendly and helpful. I was upgraded to a very nice room. The workout room was very modern. Great experience. January 6, 2015
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