Rated 4.0 out of 5 by 238
Rated 2.0 out of 5.0 by Timbo1963 New bathrooms needs work
Everything is new ,,, but ...the tub water handle was almost impossible to turn the first time. I almost called Clark Kent to turn it, but I got it with both hands and all my body weight. Then I realized the dripping wouldn't stop unless I turned it tight. Real tight. That was the problem. Then the toilet ... after you flushed, you needed to jiggle the handle or the water would just keep running in the back of the toilet.
As for the beds ... everything good but I would LOVE a hotel that let's me bring a sheet up to my face and roll it back without the sheet coming half way up my calves.
The breakfast was AWESOME and Mary Jane, the helper, was A1 !!! I will ALWAYS stay at a Holiday Inn Express just for the breakfast
November 22, 2015
Rated 5.0 out of 5.0 by Abuelo5 Excellent staff
We spent several days at Holiday Inn Express Southwest while our shower was being redone. We have enjoyed it, especially the shower. This Holiday Inn Express is close to restaurants, stores, mall and therefore very convenient for travelers.
Your staff is excellent and made our stay very enjoyable. Rosie and J.P. at the front desk were very professional and cordial, an asset to your company. The maids and breakfast room ladies were very polite and helpful. (The crispy bacon was the best.)
November 19, 2015
Rated 5.0 out of 5.0 by AmyPH Friendly Staff
Was here for about 12 hours in between conference meetings. All was clean and staff was friendly. The breakfast was good and the coffee was hot.
November 18, 2015
Rated 5.0 out of 5.0 by Cubbie13 Great stay
Rooms were very clean, staff was friendly. The breakfast was very good
November 16, 2015
Rated 4.0 out of 5.0 by WRL75 Great service; friendly staff
Breakfast choices for meat could be improved. Office chair at the desk in the room will not adjust (I've had several stays at this property and the issue with the chair is always the same). Otherwise, very nice property to stay at!
November 16, 2015
Rated 2.0 out of 5.0 by right40 A few Concerns
the lady that checked me in was very helpful and friendly. I and a colleague were traveling for a conference. The room was comfortable enough but the grout on the bathroom tile was coming up and very unsightful. The shower curtain would NOT stay closed so we had difficulty showering without getting water all over the bathroom. Also there were water bugs in our room. I know that they are under construction and I hope that all improves soon.
November 12, 2015
Rated 5.0 out of 5.0 by Claudia RS Hotel muy acogedor y conveniente
El Holiday Inn Express en Fort Worth Southwest (I 20) es un hotel muy acogedor, bonito y limpio, nos gustó mucho nuestra estadía allí, por la comodidad de las habitaciones, la calidez en la atención del personal del Front Desk, personal de limpieza y alimentación.
Su ubicación es muy céntrica, esta cerca de varios comercios y la ubicación es bastante conveniente para que un turista se movilice.
November 10, 2015
Rated 4.0 out of 5.0 by AYN1222 Clean hotel
Very clean hotel. Was traveling for business and was a great location for where I needed. Staff was very friendly.
November 6, 2015