English
Fort Worth Downtown
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-817-6989595
Hotel Fax: 1-817-6989596
Hotel Fax: 1-817-6989596
Rated 3.6 out of 5 by 40
reviewers.
Rated 3.0 out of 5.0 by CmHopkins Fort Worth
I arrived late, this property being renovated, they started wall drilling early in the morning.
May 15, 2013
Rated 2.0 out of 5.0 by Wetwillie When it rains, it poors.
I would not recommend this hotel. Major roof construction with no protection from the elements. Many in the party had to deal with fans in the halls or moving rooms. Very disappointing.
April 12, 2013
Rated 1.0 out of 5.0 by Raymond99 The Rain in Spain is sometimes in the Plane.
Many people in our group had rain water coming through thier roof into their room.
There were fans in the hallways to clear the moisture.
The ceils were torn up and there was banging at odd hours.
The hotel probably should have been closed for renovation, because it sure wasn't being managed.
Worst hotel experience, outside of third-world nations, which are worse.
April 11, 2013
Rated 1.0 out of 5.0 by NOYB76 Not bad if you don't mind getting wet
When it rained, water was flowing inside the entire building -- the rooms, hallways, and elevator. The hotel had to finally move everyone to another location because it was so bad. I understand they were open during construction, but it should never be this bad. This is the worst hotel stay I have ever experienced and I have stayed at other hotels that were open during construction, so I know what to expect.
April 9, 2013
Rated 3.0 out of 5.0 by Kemper Short Trip
The hotel is located with easy access to I-30 but is not noisy. The staff were among the friendliest I have ever encountered in years of traveling for work. I was disappointed to find upon check-in that there was major work being done on the building. This should have been clearly advertised on the IHG website prior to making reservations. Nonetheless I decided to stay only to have that stay cut short after the third day when overnight letters were posted on all doors that guests had to vacate. I understand that a decision had to be made for whatever reason but it was extremely inconvenient. The hotel offered to make reservations at another property but I was not contacted prior to check-out with any other reservations so I had to accomplish that task on my own. Overall I was very disappointed with the circumstances and the only bight side was the extraodinarily friendly staff.
April 9, 2013
Rated 2.0 out of 5.0 by FromTucson Construction Problems ...
I have been staying at this hotel for a project for over a year, and I have never had such issues. Since this hotel was taken over by whomever (because I don't really know who it is#, they have not once acknowleged me as a Platinum Priority Club member. Additionally, I used to get a free drink when I arrived, because of my status - and since the change, they have offered me nothing. The new staff is NO where near as friendly and helpful as the previous staff ... I wish the old staff were still at the counter. This trip, it rained, and with the construction on the 6t floor, apparently there is a MAJOR issue, as I had water flooding #not dripping - actually running solid) from my light fixture and fan in my bathroom. Soaked EVERYTHING on my counter, and luckily I heard it in time to be able to salvage some things. Staff wanted me to move at 2AM, but I refused - there was no way I was packing up everything and moving in the middle of the night. Those conditions are unacceptable, and I would have the contractors license for those types of issues. I have a go live and at least two more trips to Fort Worth, and I will be looking for a different hotel ... which is very sad, as the location is perfect to work with the City of Fort Worth downtown.
April 4, 2013
Rated 5.0 out of 5.0 by Leday Enjoyed everything about my stay
Erica at check in and Andrew the shuttle driver makes a great team. We really enjoyed our trip to Fort Worth and are definitely coming back.
March 19, 2013
Rated 5.0 out of 5.0 by Jrumbolz Great Hotel
This is one of the best hotels I have stayed in. I felt very secure with the area. This hotel is one of our favorites.
March 18, 2013
