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Rated 4.2 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay, enjoyable staff Had a relaxing stay at this hotel, it is close to downtown Fort Worth and highways to get in and out of the area, this allow me to get to were I was going quickly out and back and relax at hotel. I found the staff of this hotel to be very friendly and always helpful with anything I asked or needed. The price I felt was good for a hotel with the proximity of downtown and highways. September 24, 2014
Rated 5.0 out of 5.0 Business Center Great supplies and internet service Shuttle was great also. September 21, 2014
Rated 5.0 out of 5.0 by Modern Rooms I was pleasantly surprised by this location, it was near enough downtown Fort Worth to be close to the convention center (a HI shuttle was available) but far enough away from the traffic and crowds. The adjacent neighborhood was "iffy" but it looks like the area is in the process of renovation. The lobby was spacious, clean and modern, the staff for the most part was professional. The elevators were very busy and a little on the slow side but the room was modern with interesting colors and patterns. The wireless internet was fast but should be open without a log in, not sure what the point of log ins are for a guest, many HI's are now moving to open net access. The only issue was the breakfast selection, but this is true for all Holiday Inns Express. The egg-cheese "omelette" offering needs to be changed to just scrambled, I don't prefer the "omelette". I would have liked a better fruit offering. Parking is an issue if the hotel gets filled, I had to park across the street next to the Masonic Temple. Overall the stay was good and I would stay here again. September 21, 2014
Rated 5.0 out of 5.0 by Nice hotel The rooms were clean and up to date. Nice staff. The bathroom was clean and there was plenty of parking. September 20, 2014
Rated 1.0 out of 5.0 by Very outdated, horrible parking, small rooms This Holiday Inn was by far a disappointment. The parking lot is terrible and very hard to park or maneuver SUV's in. The carpet in our room was torn and dirty. Overall very outdated & we are disappointed to have paid the rate we did, when there were a lot better hotels in the area for similar rate. We chose to stay there as the brand name, Holiday Inn, has not been a disappointment before. Staff was decent. September 17, 2014
Rated 2.0 out of 5.0 by Almost Downtown Fort Worth Upon arrival I did not feel the welcome that most HI properties show you. Even though it was not crowed at the front desk at the time I was still made to feel I was more a bother than a returning Platinum guest. On the weekends the food is promptly put away and heaven forbid you get in their way. The bed was comfortable but the lighting in the bathroom was dimly lit. Also the mirror in the bathroom was all foggy and could not be cleaned even after I tried to. Two of the light fixtures were not working as well. The free shuttle service was very slow especially in the later hours. a forty five minute wait is what we were told. Room for improvement? I think so..... September 17, 2014
Rated 4.0 out of 5.0 by Great service! The staff was excellent and we enjoyed the free breakfast and the availability of the shuttle service! September 17, 2014
Rated 5.0 out of 5.0 No complaints! No complaints at all. Service was great, room was clean, had a microwave and refrigerator and a coffee pot... I was a happy camper! September 17, 2014
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