Rated 4.2 out of 5 by 189
Rated 4.0 out of 5.0 by SP23 Staff was excellent and room very comfortable
The staff was the highlight of staying at the Holiday Inn Express in Fort Worth. Helpful, courteous and ready to make my stay as easy as possible. The room was as expected, clean and very comfortable with a location convenient for easy and quick access to the downtown area. All in all a very pleasant place to stay. One I would happily use again should the need arise.
August 17, 2014
Rated 5.0 out of 5.0 by Paul368 Great Place for Business Meeting/Conference
This hotel was much better than expected. Staff was very courteous and eager to please. The hotel has a shuttle service to the surrounding area and it was never a long wait. Conference rooms are within 50 feet of the elevator. Decent coffee, and plenty of it. Room was very comfortable, and had a microwave and a refrigerator. There's a Walgreen's just a couple of blocks away for those items you forgot to pack, or if you want to pick up a few snacks. Complimentary breakfast was just OK, but I'm a finicky eater. TV had a good channel selection, but there was no program guide in the room, other than a list of channels that are available. Excellent place for a business meeting.
August 14, 2014
Rated 5.0 out of 5.0 by sgreen0 Friendly staff. Comfortable room.
My two day stay at this hotels was pleasant. The property is conveniently close to desirable restaurants.
August 14, 2014
Rated 5.0 out of 5.0 by Tracypow Great hotel-close to everything.
This is a great hotel. Clean, comfortable with caring staff.
The shuttle took us all over so we didn't have to drive and find parking.
The pool and hot tub was relaxing.
The AC was strong.
Parking at the hotel was a breeze.
I recommend this place as a great buy.
August 14, 2014
Rated 5.0 out of 5.0 by Marine5953 Great
This survey is too long and it makes me not want to complete another one in the future.
August 12, 2014
Rated 3.0 out of 5.0 by OklahomaMom Not able to return to room
My daughter had a medical procedure done at Cook's Children's Center early the morning of our checkout. We were told that we could return to our room after since check out is at noon. We came back to the room at 10:45am so that we could rest for a bit before driving back to Oklahoma. When we returned to the hotel, our room was already in the process of being cleaned by housekeeping. We were unable to get into the room, so we left.
Also, had a very hard time getting the shower to turn on. After trying repeatedly, I called the front desk to see if there was a "trick" to get the faucet to turn and she informed me that housekeeping sometimes turns it too hard and to just keep trying it. I finally got it to turn on, but had very red hands from trying so hard.
August 8, 2014
Rated 4.0 out of 5.0 Clean and comfortable
I will stay again the next time I am in the area. Staff was friendly. Pool is indoor and I will remember that when staying here in the cooler months. My son and I enjoyed our stay
August 7, 2014
Rated 5.0 out of 5.0 by Mko10 Two thumbs up
Nice clean room, friendly staff, great stay!! Close to sun dance square and has complimentary shuttle.
August 6, 2014