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Rated 4.2 out of 5 by 253 reviewers.
Rated 4.0 out of 5.0 by Leisure trip the site, the staff and the breakfast were fine. there was no welcome packet in room, although there were some general brochures downstairs. the key pass card, had a faint arrow, which could have been pointed out at first by staff, after a trip back down I was shown. I did not think this Suite needed to charge $10/night for mostly outside parking; it it was right in the middle of downtown F.W., O.K. All in all, it was a pleasant stay. November 19, 2014
Rated 5.0 out of 5.0 by Front Desk Staff and Shuttle Staff Chelsea is a fantastic asset to this hotel. She was very pleasant when she greeted us. She was extremely helpful with everything. The shuttle staff were all very enjoyable and pleasant. They were true "tour guides" for our stay making sure we knew what our options were with the shuttle service. November 19, 2014
Rated 5.0 out of 5.0 by wonderful people. My husband was in the hospital and we needed to have a place to stay for an extended time. The staff took me under there wing and watched over me. They made a very difficult time better. I would recommend this hotel to everyone. November 17, 2014
Rated 5.0 out of 5.0 by accomodating staff Staff very friendly. Shuttle service hours convenient during our stay. Overall enjoyable experience. Would recommend to a friend. Definitely would stay again. November 17, 2014
Rated 5.0 out of 5.0 by A good Holiday Inn Express for downtown Ft. Worth Overall a good stay. I stay at HIE frequently. This one was good and comparable to most. Parking is an issue. The lot is around behind the hotel and not the most secure. I had no issues. The room was smaller than other HEI I stay at, but this was likely due to this being a remodeled old hotel. Staff was good, food was good. I do not like being asked if I prefer points to a snack. Seems a platinum status would qualify for both or more points. No big deal though. November 16, 2014
Rated 5.0 out of 5.0 by Great Location for Downtown Fort Worth This hotel is ideally located for doing business in downtown Fort Worth and is reasonably priced. November 16, 2014
Rated 5.0 out of 5.0 by Great stay in Fort Worth The staff was most accommodating in helping correct a mistake I made in the booking and the room was in excellent condition — clean and up-to-date furniture. We would definitely enjoy staying there again. November 15, 2014
Rated 5.0 out of 5.0 by Excellent stay Excellent stay, friendly and informative staff with comfortable room and free shuttle bus. November 13, 2014
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