Rated 4.2 out of 5 by 321
Rated 1.0 out of 5.0 by Julieram35 MA competiotion stay
the room did not met my expectations, the staff was acting negative for us using the shuttle service 1 mile away from the hotel, they kept telling me it would be 45 min before i could get on the list, which that was the hole purpose of booking my stayn in this hotel, they were not sensitive to the fact that I had a baby with me and it was difficult for me to park somewhere and then had to walk a long distance with my baby, diaper bag and everything else. I stayed in Holiday Inn in Tenessey in the past and my experience was completely different, but i will not take chances again, the sofa bed matress was in horrible conditions.
March 25, 2015
Rated 3.0 out of 5.0 by Centexfamily Bathroom was bad but room was comfortable
The breakfast was as expected but the juice was empty and the staff, although present never refilled the machine. The bathroom fan was loud, worn out and connected to the light (therefore it was on if the light was on). The hot water was barely warm.
March 24, 2015
Rated 5.0 out of 5.0 by Jusjuljoe Great hotel and excellent shuttle staff
Very nice hotel, great staff, and easy access to downtown Ft. Worth. Definitely a good place to stay for families.
March 21, 2015
Rated 4.0 out of 5.0 by jheard Over proced but clean
Not a bad room, but way over priced for the area. Room was clean, breakfast decent, and staff friendly. Honestly it was a 200.00 room that felt like it should be about 125.00 at the most.
March 18, 2015
Rated 5.0 out of 5.0 by gonnahappen Clean and Safe
I was pleasantly surprised by this facility. It is an older property, but easily accesses everything in downtown Ft. Worth. The shuttle was quick and convenient. Our driver, John, was friendly and helpful. I didn't catch the night desk clerk's name, but he was very friendly and caring. I would give this facility a perfect score; however, it doesn't have a green area, and the young lady that checked us in was very clipped in her responses, and she did not acknowledge my Club membership. I felt like I was bothering her.
Beds were amazing, and the room was well appointed, clean, and fairly quiet considering the hotel is on a major downtown street. Even at that, I felt safe.
March 17, 2015
Rated 5.0 out of 5.0 by Luckylil So good we stayed an extra night!
Excellent location. Easy access by car and once parked up, the shuttles took us wherever we needed. As visiting Europeans, it was a plus to be able to walk to Downtown establishments. Sharon, who checked us in and out super efficiently, is a great asset to your hotel. Give the girl some help - she was alone on the desk and in the evening there were three clerks on duty. Fun guys, but not overly clued up on local transport, etc. not one mentioned Molly the Trolley (free downtown transportation). Overall though, we had a great stay and would recommend.
March 17, 2015
Rated 4.0 out of 5.0 by Dudley2014 Good Service
Excellent location for downtown business; however, the parking spaces are way too small.
March 16, 2015