Rated 4.2 out of 5 by 299
Rated 5.0 out of 5.0 by tem131 room
Great room and great people to deal, love the place and parking was great.
February 26, 2015
Rated 4.0 out of 5.0 by LSUFANOK older property, excellent staff
Property was old but well kept and clean. Staff were great, breakfast was what I expected. My room was near the stairs and very noisy.
February 26, 2015
Rated 3.0 out of 5.0 by One QB Check in was a "Skull Fracture ! ! !"
The hotel is wonderful as usual, the rooms are great, the breakfast is always above average BUT we had 35 - 40
people in the lobby waiting on 3:00 P.M. so that we could check
into the hotel. No one was allowed to check in before 3:00 P.M.
even though we all had confirmed and guaranteed reservations.
At 3:00 P.M. the desk started to check people in and I stood in line for 40 minutes to process the first 6 people that were in front of me. There were 5 desk clerks trying to operate 3 computers, but no one seemed to be processing the guest registration in a professional manner.
At 4:15 P.M. the desk was still checking in the people that were in the lobby waiting at 3:00 P.M..
THERE JUST HAS TO BE A BETTER WAY ! ! !
Now, would you believe that the hotel has only 3 luggage carts to accommodate 100 guest trying to download their luggage from their autos ! ! !
February 25, 2015
Rated 4.0 out of 5.0 by susiecr Easy to get to
This hotel is close to many activities in the Ft Worth area. Parking is available and does not cost extra. Nice and clean facilities.
February 25, 2015
Rated 5.0 out of 5.0 by LilFamAdventure Conference Hotel
I was in town for a conference. The location of the hotel was convenient to downtown Fort Worth. The facility and room were is excellent condition. My room was clean and ready when I arrived a little early.
I liked that a complimentary shuttle was available for guests. The system for getting the shuttle was a little inconvenient. You had to come downstairs when you were ready and put your name on a list, then wait for the shuttle. Some waits were longer than others. For pick up, you just had to call a number to be connected with the driver.
The room we had was right off the elevator, but it was very quiet. The mattress we had some a little lumpy and I didn't sleep all that great the first night. The second night, I was too tired to care.
Overall, I highly recommend this hotel.
February 23, 2015
Rated 4.0 out of 5.0 by Gary333 Ft. Home and Garden Show
Thank you, for the early check-in, question the $10 parking charge, but I am from a one stop light town. Breakfast was good both mornings but I sure did miss the good gravy normally found to go with the good biscuits but the bacon and eggs were great. Noisy the first night but that has a lot to do with the guests not the facility, could have called but did not. Nice modern upgrade with sharp clean décor. Staff very attentive and courteous. Easy access to downtown with good security.
February 19, 2015
Rated 4.0 out of 5.0 by Bmoney82 Night Out in Cow Town
We actually live in the North Dallas area, but wanted a little getaway. We used the complimentary shuttle to go to Sundance Square. The shuttle driver was nice and the service was excellent and convenient. He dropped us off where we wanted, to return all we had to do was call the hotel when we were ready to be picked up and he met us right where we were at the time. We didn't spend much time in the room. The front desk staff was very informative and friendly. We would stay here again.
February 18, 2015
Rated 5.0 out of 5.0 by Officer911 Shuttle Service
The hotel is on the edge of downtown, but the shuttle service makes it very easy to get downtown or to the convention center,
February 17, 2015