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Rated 4.2 out of 5 by 238 reviewers.
Rated 4.0 out of 5.0 by Great Staff For a property with this star rating, unusual to find as attentive and genuinely friendly, helpful staff. All of them were simply terrific which gave it a 5 star feel October 26, 2014
Rated 5.0 out of 5.0 by Great stay at Holiday Inn Fort Worth Downtown The Holiday Inn in Downtown Fort Worth provided very good service. I enjoyed my stay, was treated very friendly, found a very clean room, really found the shuttle service to add additional value, and feel that I will come again. October 24, 2014
Rated 4.0 out of 5.0 by Would visit again with no qualms As one of the judges for the IALHA Nationals in mid-October, this was the hotel indicated by show management. Arrived Tuesday , Oct 14, checking in no problem. Desk manager Lauren assisted, and, was always ready to help. She is an asset. Two areas of concern: 1)breakfast starts a little late. This hotel is used by many breeds & societies as home base-shows start early and most guests are dependent on breakfast. 2)hotel is in the center of a questionable district. The only travel is by shuttle if you have no car. No restaurants within walking distance. A hassle to be noted. Shuttle drivers are all nice. Rooms are really neat, fully stocked and comfortable. I have been here before, and would stay here again with in a "Texas" minute------------ I am both an IHG Rewards & Holiday Inn Priority member, I do not know if that got me anything October 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Friendly staff! Overall lovely experience. Staff were very friendly and helpful. They helped hang on to our bags as we arrived before check in time. Also, the shuttle service was fast and easy and the drive was a very nice man. October 21, 2014
Rated 4.0 out of 5.0 by Cons and Pros Most people like to read what is bad first, so I'll start with the cons. CONS: PARKING - the parking spots are very narrow, if you have a truck, good luck. ENTRY - the entry off of Lancaster road is difficult to make. You have to come in at a 90 degree angle because of the curbs. ELEVATORS - The elevators are SLOW. CHECKIN - tried checking in at 3pm, but they said that the room wouldn't be ready until 3:30. Drove around until then - disappointing. - NOW THE GOOD STUFF: COMFORT - AWESOME bed. VERY comfortable bed. QUIET - even though we faced I-30, it was very quiet. SERVICE - the staff was very friendly LOCATION - although it is not right in the heart of downtown as some people have mentioned, you ARE in the shadows of the downtown buildings - its really not that far away, and very close to the Will Rogers Coliseum. - OVERALL - very nice place, I would recommend it and I would stay there again without hesitation. October 19, 2014
Rated 5.0 out of 5.0 by 5 star service and sleep I am being honest when I say that this Holiday Inn Express is a gem. They have a free shuttle service that takes you many places for FREE. It is timely and efficient too. They have a great breakfast selection. They have access to some delicious delivery options to dine in room, Rocco's pizza was yummy. They have comfortable beds, nice rooms, AC works great. The view was lovely from my room. I enjoyed the employees as well. They were all accommodating, kind, helpful, and friendly. I will stay here again. You should too. My only issue had to do with my IHG recognition. I've booked IHG hotels of all kinds through other services, as well as the IHG website, for a long time. Each of those locations always recognizes my IHG membership, gives me a welcome goody bag, and apples points to my account, no matter how the room was booked. This was the only location to not recognize my IHG status with a welcome bag, or add points to my account. The only one and I've stayed at multiple IHG locations over the past few years. Oh well, that is the only con I have. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service. Service was excellent from front desk to breakfast area staff. Rooms were clean and comfortable. Elevators were a little slow but not a big deal. Shuttle was great and drivers were very nice. Overall great place to stay. We would stay there again if we are back in that area. October 15, 2014
Rated 4.0 out of 5.0 by Enjoyed my stay We stayed here for an event at the Botanic Gardens, which is just a few miles down the road. The overall quality of the hotel is pretty excellent. My only complain would be the parking, but that seems to be pretty much the case with most hotels in this direct area. October 14, 2014
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