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Rated 4.2 out of 5 by 191 reviewers.
Rated 3.0 out of 5.0 by Disappointed!! I try to stay at Holiday Inn Express whenever I can. Most of the time I am riding my motorcycle; a 2012 Harley-Davidson Ultra Limited. It is an expensive bike and I don't like to leave it out in the open or in unobservealbe areas. This is the first HIE I have been denied the ability to park my bike under the main entrance, closest to any wall and out of the way of hotel traffic. I advised the front desk on the morning of the second day I was there that my bathroom faucet was barely trickeling water. I told them I thought the screen in the faucet might be a bit clogged. The person at the front desk said they had a water-saver feature on their faucets and that might be what it was. I told them it was hardly flowing at all but to let me know what they found out. When I can in from work that evening, the faucet was still barely flowing. The tub/shower flow rate was just fine. You couldn't even wash out your razor of shaving cream the water was so slow. The trash in the bedroom area was not emptied the three nights I was there. I used the ice bucket each day and it was never emptied of the melted ice from the day before. I was not recognized as an IHG Rewards Club Member at check-in. I have always felt comfortable in the Holiday Inn Express but not this one. I will never make reservations in the Fort Worth Holiday Inn Express Downtown again. Respectfully sfsog69 August 18, 2014
Rated 5.0 out of 5.0 by Quick, overnighter My family needed a room for a night. Although overpriced a bit for the value, everything was fine and worked well for the stay. It was a convenient location for my family. August 18, 2014
Rated 4.0 out of 5.0 by Staff was excellent and room very comfortable The staff was the highlight of staying at the Holiday Inn Express in Fort Worth. Helpful, courteous and ready to make my stay as easy as possible. The room was as expected, clean and very comfortable with a location convenient for easy and quick access to the downtown area. All in all a very pleasant place to stay. One I would happily use again should the need arise. August 17, 2014
Rated 5.0 out of 5.0 by Great Place for Business Meeting/Conference This hotel was much better than expected. Staff was very courteous and eager to please. The hotel has a shuttle service to the surrounding area and it was never a long wait. Conference rooms are within 50 feet of the elevator. Decent coffee, and plenty of it. Room was very comfortable, and had a microwave and a refrigerator. There's a Walgreen's just a couple of blocks away for those items you forgot to pack, or if you want to pick up a few snacks. Complimentary breakfast was just OK, but I'm a finicky eater. TV had a good channel selection, but there was no program guide in the room, other than a list of channels that are available. Excellent place for a business meeting. August 14, 2014
Rated 5.0 out of 5.0 by Friendly staff. Comfortable room. My two day stay at this hotels was pleasant. The property is conveniently close to desirable restaurants. August 14, 2014
Rated 5.0 out of 5.0 by Great hotel-close to everything. This is a great hotel. Clean, comfortable with caring staff. The shuttle took us all over so we didn't have to drive and find parking. The pool and hot tub was relaxing. The AC was strong. Parking at the hotel was a breeze. I recommend this place as a great buy. August 14, 2014
Rated 5.0 out of 5.0 by Great This survey is too long and it makes me not want to complete another one in the future. August 12, 2014
Rated 3.0 out of 5.0 by Not able to return to room My daughter had a medical procedure done at Cook's Children's Center early the morning of our checkout. We were told that we could return to our room after since check out is at noon. We came back to the room at 10:45am so that we could rest for a bit before driving back to Oklahoma. When we returned to the hotel, our room was already in the process of being cleaned by housekeeping. We were unable to get into the room, so we left. Also, had a very hard time getting the shower to turn on. After trying repeatedly, I called the front desk to see if there was a "trick" to get the faucet to turn and she informed me that housekeeping sometimes turns it too hard and to just keep trying it. I finally got it to turn on, but had very red hands from trying so hard. August 8, 2014
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