Rated 4.2 out of 5 by 235
Rated 5.0 out of 5.0 by Addi77 Comfortable bed and great service. Friendly staff!
Overall lovely experience. Staff were very friendly and helpful. They helped hang on to our bags as we arrived before check in time. Also, the shuttle service was fast and easy and the drive was a very nice man.
October 21, 2014
Rated 4.0 out of 5.0 by x65140 Cons and Pros
Most people like to read what is bad first, so I'll start with the cons.
PARKING - the parking spots are very narrow, if you have a truck, good luck.
ENTRY - the entry off of Lancaster road is difficult to make. You have to come in at a 90 degree angle because of the curbs.
ELEVATORS - The elevators are SLOW.
CHECKIN - tried checking in at 3pm, but they said that the room wouldn't be ready until 3:30. Drove around until then - disappointing.
NOW THE GOOD STUFF:
COMFORT - AWESOME bed. VERY comfortable bed.
QUIET - even though we faced I-30, it was very quiet.
SERVICE - the staff was very friendly
LOCATION - although it is not right in the heart of downtown as some people have mentioned, you ARE in the shadows of the downtown buildings - its really not that far away, and very close to the Will Rogers Coliseum.
OVERALL - very nice place, I would recommend it and I would stay there again without hesitation.
October 19, 2014
Rated 5.0 out of 5.0 by FamilyBusiness 5 star service and sleep
I am being honest when I say that this Holiday Inn Express is a gem. They have a free shuttle service that takes you many places for FREE. It is timely and efficient too.
They have a great breakfast selection.
They have access to some delicious delivery options to dine in room, Rocco's pizza was yummy.
They have comfortable beds, nice rooms, AC works great. The view was lovely from my room.
I enjoyed the employees as well. They were all accommodating, kind, helpful, and friendly. I will stay here again. You should too.
My only issue had to do with my IHG recognition. I've booked IHG hotels of all kinds through other services, as well as the IHG website, for a long time. Each of those locations always recognizes my IHG membership, gives me a welcome goody bag, and apples points to my account, no matter how the room was booked. This was the only location to not recognize my IHG status with a welcome bag, or add points to my account. The only one and I've stayed at multiple IHG locations over the past few years. Oh well, that is the only con I have.
October 15, 2014
Rated 5.0 out of 5.0 by tluswt Comfortable bed and great service.
Comfortable bed and great service. Service was excellent from front desk to breakfast area staff. Rooms were clean and comfortable. Elevators were a little slow but not a big deal. Shuttle was great and drivers were very nice. Overall great place to stay. We would stay there again if we are back in that area.
October 15, 2014
Rated 4.0 out of 5.0 by richard81199911 Enjoyed my stay
We stayed here for an event at the Botanic Gardens, which is just a few miles down the road. The overall quality of the hotel is pretty excellent. My only complain would be the parking, but that seems to be pretty much the case with most hotels in this direct area.
October 14, 2014
Rated 5.0 out of 5.0 by danistheman Great location and excellent service
The Holiday Inn Express - Fort Worth Downtown offers a great location with a staff that is attentive and pleasant and makes ones stay a great personal experience. The rooms are clean, the amenities are more than sufficient and it should be on the list for anyone staying for business or pleasure.
October 13, 2014
Rated 4.0 out of 5.0 by rts1unt Hotel vistit
This hotel is generally on par with other HI and HIE's but this is a little on the expensive side for no good reason. The room was too cold and we couldn't get it right (but that is better than being hot), breakfast ends at 9:30, and the hotel is not conveniently located in Downtown Ft. Worth despite the name.
October 10, 2014
Rated 3.0 out of 5.0 by shea78 Good value for location
Nice clean hotel. Free breakfast. About a 10 min walk to the heart of downtown Fort Worth. Front counter and shuttle staff have to be more knowledgeable of the area. Don't ask for their advice. I recommend researching the area on your own, before you arrive. All things considered, the pro's out way the cons. I'd stay here again.
October 9, 2014