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Rated 4.2 out of 5 by 199 reviewers.
Rated 3.0 out of 5.0 by Disappointed!! I try to stay at Holiday Inn Express whenever I can. Most of the time I am riding my motorcycle; a 2012 Harley-Davidson Ultra Limited. It is an expensive bike and I don't like to leave it out in the open or in unobservealbe areas. This is the first HIE I have been denied the ability to park my bike under the main entrance, closest to any wall and out of the way of hotel traffic. I advised the front desk on the morning of the second day I was there that my bathroom faucet was barely trickeling water. I told them I thought the screen in the faucet might be a bit clogged. The person at the front desk said they had a water-saver feature on their faucets and that might be what it was. I told them it was hardly flowing at all but to let me know what they found out. When I can in from work that evening, the faucet was still barely flowing. The tub/shower flow rate was just fine. You couldn't even wash out your razor of shaving cream the water was so slow. The trash in the bedroom area was not emptied the three nights I was there. I used the ice bucket each day and it was never emptied of the melted ice from the day before. I was not recognized as an IHG Rewards Club Member at check-in. I have always felt comfortable in the Holiday Inn Express but not this one. I will never make reservations in the Fort Worth Holiday Inn Express Downtown again. Respectfully sfsog69 August 18, 2014
Rated 5.0 out of 5.0 by Quick, overnighter My family needed a room for a night. Although overpriced a bit for the value, everything was fine and worked well for the stay. It was a convenient location for my family. August 18, 2014
Rated 4.0 out of 5.0 by Staff was excellent and room very comfortable The staff was the highlight of staying at the Holiday Inn Express in Fort Worth. Helpful, courteous and ready to make my stay as easy as possible. The room was as expected, clean and very comfortable with a location convenient for easy and quick access to the downtown area. All in all a very pleasant place to stay. One I would happily use again should the need arise. August 17, 2014
Rated 5.0 out of 5.0 by Great Place for Business Meeting/Conference This hotel was much better than expected. Staff was very courteous and eager to please. The hotel has a shuttle service to the surrounding area and it was never a long wait. Conference rooms are within 50 feet of the elevator. Decent coffee, and plenty of it. Room was very comfortable, and had a microwave and a refrigerator. There's a Walgreen's just a couple of blocks away for those items you forgot to pack, or if you want to pick up a few snacks. Complimentary breakfast was just OK, but I'm a finicky eater. TV had a good channel selection, but there was no program guide in the room, other than a list of channels that are available. Excellent place for a business meeting. August 14, 2014
Rated 5.0 out of 5.0 by Friendly staff. Comfortable room. My two day stay at this hotels was pleasant. The property is conveniently close to desirable restaurants. August 14, 2014
Rated 5.0 out of 5.0 by Great hotel-close to everything. This is a great hotel. Clean, comfortable with caring staff. The shuttle took us all over so we didn't have to drive and find parking. The pool and hot tub was relaxing. The AC was strong. Parking at the hotel was a breeze. I recommend this place as a great buy. August 14, 2014
Rated 5.0 out of 5.0 by Great This survey is too long and it makes me not want to complete another one in the future. August 12, 2014
Rated 3.0 out of 5.0 by Not able to return to room My daughter had a medical procedure done at Cook's Children's Center early the morning of our checkout. We were told that we could return to our room after since check out is at noon. We came back to the room at 10:45am so that we could rest for a bit before driving back to Oklahoma. When we returned to the hotel, our room was already in the process of being cleaned by housekeeping. We were unable to get into the room, so we left. Also, had a very hard time getting the shower to turn on. After trying repeatedly, I called the front desk to see if there was a "trick" to get the faucet to turn and she informed me that housekeeping sometimes turns it too hard and to just keep trying it. I finally got it to turn on, but had very red hands from trying so hard. August 8, 2014
Rated 4.0 out of 5.0 Clean and comfortable I will stay again the next time I am in the area. Staff was friendly. Pool is indoor and I will remember that when staying here in the cooler months. My son and I enjoyed our stay August 7, 2014
Rated 5.0 out of 5.0 by Two thumbs up Nice clean room, friendly staff, great stay!! Close to sun dance square and has complimentary shuttle. August 6, 2014
Rated 5.0 out of 5.0 by great place...great shuttle service I was pleasantly surprised with the hotel. The shuttle service was especially helpful in attending my meeting. August 6, 2014
Rated 4.0 out of 5.0 by Down with duvets! I personally do NOT care for the duvet idea and end up taking it from between the sheets and using the light blanket provided. This is my major complaint for all HI motels. Other than that and the extremely small bathroom it was a pleasant stay, and extremely close and convenient to Cook's Children's Hospital where my granddaughter was having surgery. Staff was very helpful and pleasant and professional. August 1, 2014
Rated 4.0 out of 5.0 by great experience - very good value linens were excellent as was the comfort of the mattress. Great location. Very good value July 31, 2014
Rated 5.0 out of 5.0 by Very nice Great place to stay especially if you need to be near downtown. Quiet, clean and comfortable. July 29, 2014
Rated 4.0 out of 5.0 by ok I like the stay. Hotel was clean and the staff was very friendly July 28, 2014
Rated 5.0 out of 5.0 by Modern interiors and great service Great place to stay while on business in Fort Worth. July 27, 2014
Rated 5.0 out of 5.0 by Great service and shuttle ride The staff was very friendly and helpful. I especially liked Mike, the shuttle driver. The other driver was always hitting his tip jar to try to get us to tip. Both were good drivers, though and got me where I wanted to go. The main complaint I had was the slow internet service. I had planned on catching up on Netflix during my stay, but that was impossible. The connection was so slow, it wouldn't even start a movie. I really liked the breakfast, especially the sausage gravy and the excellent service of the staff that worked so hard to get everyone taken care of. July 26, 2014
Rated 5.0 out of 5.0 by Staff was amazing I didn't have any issues while staying at this hotel. The staff was very polite and accommodating. I was in Fort Worth for a conference, so breakfast time was extremely busy. The staff was on their game. They had additional seating available and frequently checked on the amount of food available for other guests. Room was nice with a very comfortable bed. There were lots of loud jewelry ladies in the hotel, but once I was in my room I couldn't hear a thing. Would definitely stay here again! July 23, 2014
Rated 4.0 out of 5.0 by Great location Our stay was pretty good. Other than the extremely loud bathroom vent (should be a way to use lights without vent) everything was fine. Good job on the renovations. July 23, 2014
Rated 5.0 out of 5.0 Comfortable sleeping! Great city and great location to stay! Close to all the area attractions. Great staff and an affordable price compared to other downtown locations. July 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. This hotel provided excellent customer service and accommodations for a reasonable price. It is in a central location to major attractions and restaurants in the area. July 22, 2014
Rated 5.0 out of 5.0 Bed and service Bed very comfy, breakfast great, friendly attentive staff July 14, 2014
Rated 5.0 out of 5.0 by comfort is the key Enjoyed my stay,. Rooms were great personnel friendly and competent. Amenities excellent could expand more items on breakfast menu but other wise everything was fine July 14, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Friendly and efficient service at reception and from all staff encountered. Clean room July 13, 2014
Rated 5.0 out of 5.0 by Clean Hotel the hotel is close to the downtown area. I have stayed here several time. Very clean and the staff here is superior to none. The internet is slow in some areas but I'm sure they are working to correct this. I highly recommend the Holiday Inn located on Lancaster Street in Ft. Worth Texas........ July 13, 2014
Rated 5.0 out of 5.0 by pretty good stay At breakfast , they ran out of food., Other than that the hotel rooms were clean and the staff was nice. July 13, 2014
Rated 5.0 out of 5.0 by convenient location The hotel is conveniently located. The room was very comfortable and relaxing. The shuttle was awesome, allowing us to visit many sites and not worrying about parking. July 11, 2014
Rated 5.0 out of 5.0 Great Service The Staff are all very knowledgeable and friendly. July 11, 2014
Rated 4.0 out of 5.0 by Information/staff/shuttle service One of my reasons for booking with your hotel was because your it was advertised to be 5 min. walking distance to the Convention site. Incorrect turned out to be more like 15 to 20 min. Information was not explained clearly when we called to find out about paying for room and when we would have to pay. (very confusing) Your front desk staff was very lack luster and really didn't make very much attempt to assist . Not sure if I will stay here again. Although the shuttle staff were friendly and very courteous, there were not enough shuttles for the number of guest that needed the services. July 10, 2014
Rated 4.0 out of 5.0 by Great night's sleep I really enjoyed my stay at this location. It was very clean, has nice amenities (pool, gym, breakfast, shuttle bus). Pros: Clean Friendly, helpful staff Comfortable beds Wifi Quiet rooms (never heard any of the other guests and hotel was full during my stay) Gym Laundry room Pool Complimentary Breakfast (Free Coffee and Tea all day) Attractive decor Cons (these were not a big deal for me but it could have made things better): Fan in Bathroom was extremely loud and annoying Very low water pressure on the sink faucet (Thankfully, the shower had nice water pressure) Just a couple of tips: Hotel location - it's about a 15 to 20 min from the hotel to the heart of downtown or a quick shuttle ride. It may not be a big deal for some but take that in consideration if you need to be closer. I walked to downtown for most of my stay and used it as an opportunity to get some extra exercise. Outlets for charging: There are built in outlets on all the lamps which was a great idea. Unfortunately, the lamp/outlet design does not accommodate chunky chargers like for iPads. You'll have to charge those in the bathroom or on the refrigerator which was a bummer since I wanted my iPad on the night stand near me at night. Next time, I'll travel with a small extension cord to get around this. If you have an extension cord you can plug it into the lamp outlet and then plug your iPad in the extension cord. July 10, 2014
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