Rated 4.2 out of 5 by 390
Rated 5.0 out of 5.0 by pelface great hotel
The staff is very nice and helpful. Didn't care for the quality of food for breakfast. Overall stay was a great one. The rooms were very clean and had a good view.
July 31, 2015
Rated 5.0 out of 5.0 by Rang1218 Great stay
We had a great stay! Room was clean and staff was very friendly. Breakfast was great! Lots of choices on the breakfast bar. We will stay here again!
July 30, 2015
Rated 5.0 out of 5.0 by pharmcst Very friendly staff, clean and comfortable
We stayed at this hotel for a 4 day event at the convention center. It was very clean, excellent service, comfortable beds. Shuttle service was reliable and easy to use. Pool was clean. Overall excellent experience and would definitely stay again!
July 30, 2015
Rated 5.0 out of 5.0 by ef1155 Down town visit Ft Worth
Had a excellent stay over. The place was clean and the staff were friendly.
July 29, 2015
Rated 4.0 out of 5.0 by VAT69 Convenient, enjoyable stay in Downtown
I stayed for over 2 weeks at this property and found it to be clean and comfortable. The staff was particularly friendly, helpful and courteous. The location is excellent with the Stockyards, Sundance square and Museum all within the radius of the complimentary shuttle - however on the first weekend, I had to wait over 2 hours for the shuttle to come pick me up to the hotel.
The hotel has a small shallow pool and a hot tub - great for children, but not really suitable for adults. The gym equipment, as in most hotels I visit, were in poor shape- of the 5 machines, three were either not working or not calibrated correctly.
The elevators are really slow, so opt for a lower floor if you can get one.
July 28, 2015
Rated 5.0 out of 5.0 by Ausie Dave A great guest experience
After an unbelievably enthusiastic welcome how can a stay go wrong? And this welcome continued throughout my stay!
Great value and comfortable facilities. A good shuttle service overcomes the slightly distant downtown location.
July 28, 2015
Rated 2.0 out of 5.0 by swilsie too many misses
check in took almost 15 minutes, long line with only one person working. After being out all day, had to return and park across the street, which was not fun the next day since I had to carry luggage across a busy street with no crosswalk. Called front desk at midnight to complain about noise in next room as the walls are paper thin.
Good breakfast choices.
July 26, 2015
Rated 2.0 out of 5.0 by kdrnec Not what I'm used to
I stay at the HE for business all over the country and have been more than satisfied. This HE, even though they have found great staff, is not good. It is old and outdated. The room is not well laid out in terms of outlets, lighting etc. There is no way for one guest to move around at night without disturbing the other. The bathroom was very outdated.
Staying here was actually stressful and I wish we had stayed in another hotel.
July 23, 2015