Rated 4.2 out of 5 by 344
Rated 5.0 out of 5.0 by naillk Great clean room
Rooms are very clean and the bed is very cofortable and love all the pillows that you get. The only negative is that I wish the bathroom fan had its own switch and not connected to the light. Very noisy.
May 1, 2015
Rated 5.0 out of 5.0 by Jerseygirl2015 Road Trip
I was on a road trip with 3 friends and we stayed at Holiday Inns along the trip because they were all clean, economical and offered breakfast in the morning. Beds are very comfortable.
April 30, 2015
Rated 2.0 out of 5.0 by Mara F Guest Rooms Need Improvement
Small Rooms; Not a quiet hotel from a sound proof standpoint; bathrooms EXREMELY small, fan was loud and uncontrollable; water pressure awful.
April 28, 2015
Rated 1.0 out of 5.0 by pw987 GAVE MY LUGGAGE TO GUESTS LEAVING THE COUNTRY
I checked into the Hotel for a five day trade show in the area. The room was not available at the time so I left my luggage with the front desk. Upon my return that evening I find out the Hotel gave my luggage to another guest leaving the country.
Initially I was told it was given to a group of international travelers from Panama and they were trying to get a hold of them and left messages but there was a language barrier. Over one month later, I am told they made every attempt to contact the guests but the international number they have on record is not a correct number. And now they report the guests were flying to Portugal and could not understand how the luggage could have made it to Brazil…
The Ft. Worth Hotel has done everything to try to sweep this under the rug. They were unresponsive to my emails and calls to where I was forced to call the corporate office. The corporate office was little or no help as they would only place me on hold to call the Ft. Worth location to prompt some response from the Hotel. It took 4 weeks for a response from the Hotel with their nominal attempt to resolve the situation. The resolution was minimal and unsatisfactory.
My suggestion if you are ever in this situation with this Location is to not leave the premises until your situation is resolved to your satisfaction.
April 27, 2015
Rated 4.0 out of 5.0 by wtxtaa Generally good, as expected
This hotel was as I expected an HI Express to be...satisfactorily clean and comfortable, predictable, no surprises. The only (minor) downside I encountered is there isn't a lot of onsite parking, and the spots are small; its a tight fit for trucks or large SUVs. We always found a spot during our 3 days, but a couple of times there were only one or two spots left to choose from.
April 24, 2015
Rated 5.0 out of 5.0 by mtaustin Clean, comfortable place to sleep
I found the hotel clean and well maintained. Room was clean. Linen was clean and fresh. No odor of smoke. Bed was comfortable with a good pillow selection. TV and AC worked fine. Rear/bottom firing speakers on the TV made it somewhat hard to hear and understand but it's hard to find flat screens with front speakers anymore.
Bathroom clean, towels fresh and not worn out. Ample supply of hand/bath soap, shampoo, lotion etc.
Hot water came quickly on the 4th floor letting us know the water circulator was working. Good pressure and nice flow. Nice shower head.
Typical complementary breakfast. I would pull the microwaved Turkey sausage and find a substitute. Poor appearance and taste. Bacon thin and tasteless.
Restaurant manager friendly, polite and kept the place clean and the breakfast bar stocked. I felt he would attempt to meet any request.
Front desk staff pleasant. House keeping staff returned greetings in the hallways.
Transient/homeless problem in the parking lot around the clock. Corner store adjacent is the draw for them. I was not approached or bothered by them. Numerous park at your own risk/remove valuable signs in the lot made me consider relocating. I have no idea of the actual number of auto burglaries that occur here if any.
Other than concern for my vehicle safety, I would stay here again without hesitation. Nice comfortable place. I was alone and just looking for a clean place to sleep. Not concerned with entertainment, swimming or working out. Close to downtown Ft. Worth. Nearby University Street has plenty of nice places to eat or shop.
April 22, 2015
Rated 5.0 out of 5.0 by TimboSlyce Great stay comfortable beds and delicious Cookies
The room was extremely spacious with nice high ceilings, microwave, mini 'fridge, and spacious work area and big bathroom. The morning breakfast was good. The dining area was clean and spacious with plenty of tables and hot food options. The lady working in the breakfast area was very friendly and accommodating. We were impressed with the pancake making machine. Very cool!
April 22, 2015
Rated 5.0 out of 5.0 by texan22 Comfortable room with microwave and refrigerator. Great service.
The room was comfortable and the front desk and all staff were attentive.
April 22, 2015