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Rated 4.4 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Clean and great service The entire facility was very clean. Staff was friendly and attentive. Would absolutely stay again! August 19, 2014
Rated 5.0 out of 5.0 by Warm smiles and blue skies I was very impressed during my stay. The staff was great, always welcoming you by name and with a warm smile. The accommodations were great. Roomy, tastefully decorated, very clean, comfortable rooms with just the right accessories to make it feel just like home. Thanks August 18, 2014
Rated 4.0 out of 5.0 by desk service needs improving Yapping dog next door to me, hard to work but the front desk person Clarisa was probably the worst I'ver ever encountered. I had trouble with the business ctr computer (extremely slow), needed to print some docs. This happens a few times when I travel but the front desk person always uses their computer and prints from their computer, not Clarisa, said she's not able to do that for me. Had to go to Kinkos to take care of my business forms. The other desk people were quite friendly and nice. August 17, 2014
Rated 3.0 out of 5.0 by Internet Very Very poor internet quality. Signal was so low that I couldn't even use it. August 11, 2014
Rated 5.0 out of 5.0 by Great Hotel! Being a Holiday Inn Express, I wasn't expecting things to be super nice. I was wrong! The entire hotel was very nice and clean. The breakfast had a great variety! August 11, 2014
Rated 5.0 out of 5.0 by Staff was some of the best The staff members were very friendly. While waiting in the lobby for my co-worker, they asked if everything was okay or if I needed any assistance. When I told them I was just waiting to go out for dinner, they recomended an excellent local restaurant and gave us directions. When we returned and passed the desk, they asked if we enjoyed our meal. They really cared! Room was awesome. August 10, 2014
Rated 3.0 out of 5.0 by Just ok...not great I stay at this hotel 4 to 5 times a year....usually it is ok... this time eggs sausage and biscuits were cold and not edible (usually the breakfast here is great but not this time)...handicap room was bad......With sofa made out into a bed, my wife's wheelchair could not pass between sofa bed and desk......handicap designer at Holiday Inn obviously has no experience with handicap folks.....handicap facilities should be designed by someone with a disability. Probably won't stay here again August 6, 2014
Rated 5.0 out of 5.0 by Exceeded expectations! I had too much fun here. Wait, is that even like, possible?!? The front desk ladies and gentleman were all funny and friendly. They made me feel like I knew them, they made me comfortable and took care of all my needs. The rooms were cleaner than my own room at home, and twice as comfortable (no, I do not live in a van down by the river, it was just that good). I loved breakfast too and the pool was a fun time. I can't wait to come back to this place! I'm counting down the days until I get to run back through these doors and have another exceptional stay. :D July 30, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing room Enjoyed recent stay. The entire hotel was very clean and relaxing. Staff was very friendly. Although there is a lot of road construction in the area and the hotel is not easy to get to, it was worth it. July 14, 2014
Rated 5.0 out of 5.0 by Restful and enjoyable stay The staff was very friendly and helpful. There was a lot of construction in the area, and there helpfulness to help us get around it to the Will Rogers Horse Show Arena Complex was great. Their breakfast no matter what time we went was always fresh and hot. The staff kept it well stocked. The room was always clean and ready for us when we returned from the Horse Show we were attending. We enjoyed ourselves and got a great rest. July 9, 2014
Rated 5.0 out of 5.0 Convenient and Clean We live on the north side of the metroplex and were attending a church meeting in Lake Worth. I didn't feel like being in traffic all weekend. We were going to stay at the Holiday Inn Express on North Loop 820 because it was closer to the church, but their pool was going to be closed for the weekend. Our kids had their hearts set on swimming, so we moved our reservation to this hotel. I credit the other location for calling us and letting us know about the pool. This location was clean and the staff was friendly. We enjoyed the breakfast and the kids had a great time swimming in the pool. My only complaint for our stay was that the bed was a little firm for my taste. I was exhausted the two nights we stayed, so it really didn't affect my sleep. July 8, 2014
Rated 4.0 out of 5.0 by Good one night stay during road trip after a few issues We stayed here as we were driving from Nebraska to the ocean. The room was great. Happy hour/dinner was a welcome surprise (and saved us $$$ -- which is a big deal for a family of 5 on a tight budget for vacation). Breakfast was disappointing --- food was cold and when asked to heat up --- was told No. Found out before arriving the room was $20 cheaper. called and asked for an adjustment .... told NO ---that we'd have to cancel our reservation and book a new one. A real pain! Almost didn't stay because of it. Otherwise, a good experience, and definitely a nice layover before we got on the road the next day. July 6, 2014
Rated 5.0 out of 5.0 by I was impressed. I haven't stayed at a Holiday Inn in a while (like many many years)and I was pleasantly surprised at how they have upgraded their hotels and staff. They have Bath and Body Works products in the bathrooms, the rooms were impressively clean, their staff was extremely pleasant, helpful and accomodating. I will definitely use them again. :) July 1, 2014
Rated 5.0 out of 5.0 by GREAT service and awesome stay!! We enjoy staying at this location we feel like family, we have had to stay here due to our home damage and everyone is always nice,courteous, and meet our every need. June 30, 2014
Rated 5.0 out of 5.0 by Wonderful in every way! We have stayed at this particular hotel many times and it is always very enjoyable. The staff is first-rate and are totally dedicated to being accommodating to their guests. The cleanliness of the hotel, the breakfast that is offered, the dining area, and the pool area, along with the friendliness of the staff make this a top choice hotel in the area. We can sincerely say that it is first-class all the way and highly recommend it if you are looking for a place to stay in the area! June 30, 2014
Rated 5.0 out of 5.0 by Excellant Hotel! Professional and courteous staff, extremely clean facility, superb breakfast and managers receptions. June 23, 2014
Rated 5.0 out of 5.0 by shining light as hotel great place with very attentive personnel--it is clean, fresh and user friendly I would definitely stay there again June 22, 2014
Rated 4.0 out of 5.0 by Nice Stay! The staff was friendly and accommodating. The hotel was clean and the room had everything necessary to have a comfortable stay. There are several places nearby where you can eat and the hotel is right off the freeway. The only negative experience was the construction in the area, but the hotel had nothing to do with that. I would definitely stay there again. June 18, 2014
Rated 5.0 out of 5.0 by Absolutely Perfect Staff was excellent! Facilities are great! I will definitely stay at this location again. Breakfast selection and food was great! May 19, 2014
Rated 5.0 out of 5.0 by Great Service and Friendly People Could not have enjoy a stay more than that day. Lost in the construction they guided to the hotel and then made sure our room was just what we wanted. One of the best places I have stayed at in a long time. May 1, 2014
Rated 5.0 out of 5.0 by A frequent stay I stay frequently at this location. I am treated with service above and beyond the normal Holiday Inn. The staff goes out of their way to make your stay a great experience, and they're fun to have a conversation with. The surrounding area has good food, a theater, and a golf course to make your free time enjoyable as well. I would recommend anyone looking to stay in the area to stay here. April 28, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing. Wonderful and courteous staff Will definitely be staying here again! Night front desk girl dryed our clothes for us because the dryer was out of service. Completely wonderful! We were out of town and didnt know what we were guna do. Thank you! April 1, 2014
Rated 5.0 out of 5.0 by Great Stay Cant go wrong here. Friendly, helpful staff. Clean room, lobby, etc. Great value. March 11, 2014
Rated 4.0 out of 5.0 by Great Stay In town for work. Hotel was very nice and met all my requirements. Bed and pillows were top notch and there were many excellent places to eat within minutes. I will be back for future work trips. March 3, 2014
Rated 4.0 out of 5.0 by clean and nice staff good place to stay when in the area for work, place is clean and looks new March 3, 2014
Rated 3.0 out of 5.0 by Squeaky & Thumpy I stay almost exclusively at Holiday Inn Express hotels. Most rate well. This one in Ft. Worth is OK. While the location is convenient for business, it is somewhat difficult to access due to Freeway construction - no fault of the property. However, the AC unit in my room was very noisy and disruptive throughout the night. Also, I rarely hear my neighbors at a HIE, but in this case I could hear heavy footsteps thumping in the room above me and in the hall above me until late in the evening. The construction of this facility must not be as good or as soundproof as others. One front desk attendant was not overly, but the one in the morning more than made up for it and proved to be very friendly and helpful. February 25, 2014
Rated 3.0 out of 5.0 by Breakfast Food that was suppose to be hot was cold. Health department would have shut the food area down. February 5, 2014
Rated 5.0 out of 5.0 by Great stop! Great stop and a great location! Love the beds. Hotel atmosphere is very upscale for the HIE brand. Would definitely stay there again. January 14, 2014
Rated 5.0 out of 5.0 by Great Service and Property It was very nice place to stay. We arrived late and we were checked-in quickly. Everyday staff was very friendly. Manager's social hour was a pleasant surprise. A couple things to look at is conserving energy by only removing towels on the floor and having breakfast be a little warmer. Fix these two things and it will be one of the best stays I have had. January 7, 2014
Rated 5.0 out of 5.0 by Hospitality as big as Texas The staff were very nice and attentive. The social in the early evening was a nice touch. They even offered breakfast in bed! Great hotel. I have stayed here several times and have never been disappointed. January 6, 2014
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