Rated 4.0 out of 5 by 50
Rated 5.0 out of 5.0 by AstroGuy I'll be back
Very nice staff - check-in was easy and friendly with good recommendations for eating in the area. Each evening greeting in the lobby area was sincere.
The crowding of the bath and its entrance indicated the true age of the hotel, but the decor was much newer. Upkeep was very good inside and out.
Breakfast area was clean maintained.
April 19, 2014
Rated 1.0 out of 5.0 by DENJr Great sleep
Room was very comfortable. The bed was exquisite. Overall, though the room was pricey.
April 9, 2014
Rated 5.0 out of 5.0 by lsu2013 Great stay
No issues and we were their 5 days quick room cleaning everyday, the staff bent over backwards and were super friendly. Also it was quick access to the zoo, downtown and Helen. Would stay again.
April 4, 2014
Rated 1.0 out of 5.0 All around below expectation experience
We booked the room and asked for a handicap room and we did get one. However The tub was not handicap accessible. My husband had an extremely hard time getting into it. He almost fell. The breakfast hours where very limited and the selection was very little. When we checked in the front desk agent only keyed our keys for one day. When we got back the next evening around mid-night we had to get the keys re-keyed. When I went down to the front desk I had to go outside to get the front desk agent to come in to get our keys fixed. The hotel and room itself was very outdated for some of the upgrades like t.v. and the Iphone charging alarm clock road. Over-all the stay wasn't the worst we have had in a hotel but it also was very below expectation for a holiday inn express.
April 1, 2014
Rated 5.0 out of 5.0 by entwhistle a great place to stay
Front desk personnel very competent, courteous, friendly, and helpful. Facilities very good and clean. Maintenance man who had to work near elevator entrance very courteous and went out of his way not to block the way. Breakfast provider was very courteous and competent. A very good place to stay-my wife and the 3 children with us had a very good experience. We recommend it very highly. Thank you.
March 26, 2014
Rated 5.0 out of 5.0 by drpitts143 excellent
Beautiful and well maintained property. Exceptional service. Knowledgeable and friendly staff. General manager very courteous. Overall, outstanding experience and would recommend with 5+ stars!!!
March 22, 2014
Rated 5.0 out of 5.0 by The Buckeye Great stay in a busy area.
We are Holiday Inn Express regulars and this is one of the better properties that we have stayed in. Check out our experience rating above. I just wished that they would make the breakfast areas larger with more seating. It is not only here, but across the chain as a rule.
March 18, 2014
Rated 5.0 out of 5.0 by Fernnnie Great Place to Stay in Ft. Worth, TX
Staff are friendly, courteous, and rooms are clean and modern. Breakfast is great as well.
March 12, 2014
Rated 4.0 out of 5.0 by pamph great friendly service at front desk-Jorge
extremely noisey neighbors starting at 4:30 one morning and 5:30 the next stay
March 8, 2014
Rated 3.0 out of 5.0 by SWP7979 Fort Worth HIE
Very Average property, Low price, average stay. Probably wouldn't select this property for next stay in Fort Worth
February 21, 2014
Rated 5.0 out of 5.0 by Miss Barbara Best Holiday Inn & Suit
This is by far the best Holiday Inn I have stayed at. The beds are wonderful. And the rooms are exceptionally clean. Highly recommend anytime in Fort Worth.
February 3, 2014
Rated 1.0 out of 5.0 Great customer care
Received goody bag with enough for all 3 of us and then she checked on us afar we had time to get to our room and check things out! Very impressed!
January 29, 2014
Rated 3.0 out of 5.0 by 70X7 rooms need updating
The overall stay was just OK. The front desk area was nice, but the rooms need to be updated. The bed was old, really old. One side of the mattress was so sunk in that it made it next to impossible to get comfortable. The rest of the room was showing its age as well. The area the hotel is in is pretty noisy from air traffic and freeway traffic.
January 26, 2014
Rated 4.0 out of 5.0 by Ron1957 Nice Stay
We had a nice two-day stay here...three suggestions to improve the property: 1. The entry-way to the property is downright dangerous...a hard turn off a busy road...this is a safety issue and should get the support of local government to fix ASAP...2. The room we were in (I believe 314 or 317?) had a strange (and loud) modulating buzz behind the wall...this should be fixed....3. The navigation system calls this hotel location SOUTH Cherry...otherwise the navigation system says it doesn't exist...if SOUTH is technically correct, please change the website so we can find the hotel! Staff member Vannah had cookies waiting upon our arrival and was helpful providing local eating info.
January 2, 2014
Rated 5.0 out of 5.0 by CorleyFamily2107 Thank you for the wonderful staff
The lady checking us in was very kind and very helpful and managed everything in no matter of time!!! My fam. And I felt safe!! Due to the fact that it was 10:30pm and very exhausted from the long travel!! We ordered online a different hotel, which wasn't safe or clean for a fam. Of 5!!!
We will defently stay at holiday inn due to fact it's safe and comforting!
The evening front desk clerk did a wonderful job!! If she was my employee, I would comment her!! Also the morning front desk clerk was helping me a lot, made it a quick and easy check out!!! Thank you again very happy with holiday inn and we are looking forward for our next stay at Fort Worth holiday inn!
January 1, 2014
Rated 2.0 out of 5.0 by stockj Not very good
Last month I stayed two nights at this property and unfortunately found it to be one of the worst Holiday Inn Express facilities I've been in. The decor was rather worn and unattractive. The building smelled very strongly (too strongly) of air freshener or cleaning supplies of some sort -- I wanted to open the window in my room to air it out but couldn't. The desk clerk was really impatient with the elderly gentleman who checked in before me. I don't think I'll be back to Fort Worth but if I do I'll steer clear of this place!
December 4, 2013
Rated 5.0 out of 5.0 by Lorene84 Visiting T.C.U.
We visit TCU quite often and this is our favorite place to stay. Less than 8 minutes to campus, the beds are very very comfortable. Staff is exceptional-very quiet- as we slept very late after long days drive. Will definitely be back. Highly recommend!
November 14, 2013
Rated 5.0 out of 5.0 by AVEngineer Conveniently Located off I-30
Standard HIE experience. Nothing really remarkable good or bad. Internet was stable, so I could get my work done.
October 28, 2013
Rated 4.0 out of 5.0 by TCUparents Great Value!
Here for TCU parents weekend, just 5 minutes away of I30 and easy to get to TCU. Room was nice and clean and staff was great. Free parking and internet. Will stay here again!
October 4, 2013
Rated 5.0 out of 5.0 Extended Stay
I spent 18 days here and the stay was one of the best I have had with this chain. The staff were very friendly and went out of their way to make you feel welcome and at home.
The room was very comfortable and quiet. The housekeeping staff were awesome on every encounter I had with them. The only thing I would suggest is that the AC filters be changed a little more frequently. The bed was very comfortable and the pillows were also comfortable.
The breakfast was the normal HIE fanfare. The staff was very friendly with a "Good Morning" and "Have a nice day". The room and food area was very neat, clean and tidy. Laundry was dropped off in the morning and it was delivered to my room and hung up, thank you!
The location of the hotel is very close to many points of interests and restaurants. The main gate to JRB was easy to navigate to.
I travel 300 days a year worldwide and overall, I would recommend this hotel and I will definitely stay here when I have business in the area again.
September 23, 2013
Rated 5.0 out of 5.0 by George1047 Great Room ,Service and Breakfast
all service were top notch, great place to stay. breakfast was great, rooms clean and smelled fresh
September 23, 2013
Rated 5.0 out of 5.0 by Miamom Excellent service and great food!
The dining room attendant was especially nice as were the registrars: Jorge and Charla (think that's her name--young lady expecting a baby in January)
Will be back!
September 5, 2013
Rated 5.0 out of 5.0 by Microphone13 Good hotel for a good price
Good hotel. Very clean and nice room. Will stay there again.
August 16, 2013
Rated 1.0 out of 5.0 by Unknowntraveler99 dirty and unfriendly staff
As a business traveler for the last 18 years, I have seen my fair share of hotels and staff. This hotel ranks among the worst that I have ever stayed in. If I would have paid for the room with my American Express, I would have filed a complaint with Amex.
August 13, 2013
Rated 5.0 out of 5.0 by SGTdavis Accommodating & hospitable!
The front desk clerk, Jorge, was very helpful in making sure we had everything we needed during our 2 night stay here. The gentleman in maintenance made sure the pool was ready & clean as soon as possible upon our request. The cleaning & breakfast staff were friendly & gave service with a smile. Thank you Holiday Inn Express-Ft Worth! It's nice to know that treating guests with excellent service is still your priority.
July 31, 2013
Rated 5.0 out of 5.0 by DPS25 Great Weekend
Our stay was outstanding. We were able to check in around noon and get settled before taking care of some business, which we appreciate.
The one criticism is that the breakfast area was small, not many tables.
July 26, 2013
Rated 4.0 out of 5.0 by Sam1027 Nice
Experience was great, except when we came back after a late night (12 am) and the key wouldn't work to let us in the front door. After several rings of the bell and an police officer, that was waiting to get in called the hotel informing him we were stading out front we had to wait in lobby until the staff came to let us in.
July 26, 2013
Rated 3.0 out of 5.0 by FunkyCold1 Not bad
The place is nice and clean as I have found with all IHG places but this place had much smaller rooms than I am used to seeing. We moved some furniture around to make a little more room. Staff was not overly friendly but did take care of my requests.
July 12, 2013
Rated 5.0 out of 5.0 by silvermustang great experience
This is an exceptionally well-maintained hotel. The staff are extremely helpful and friendly. The pool area can get a bit noisy and rowdy at times, but, hey, kids will be kids.
July 5, 2013
Rated 5.0 out of 5.0 by Fred780 GREAT PLACE TO STAY
We enjoy staying at this Holiday Inn Express because it is clean, comfortable and easy access. The lobby is bright, cherry and nicely decorated. The rooms are clean and quiet. We will be staying here again.
June 29, 2013