Rated 4.5 out of 5 by 43
Rated 5.0 out of 5.0 by bradnree Dependable quality stay...
We have stayed at this property several times and have always been welcomed warmly and made comfortable.
The desk clerks have always been great. This time, the room we were assigned had a smoke odor in it.
We were very graciously moved to another upgraded room.
The desk clerk was friendly, apologetic, and caring.
She went to spray the smoky room and found one piece of my luggage which I had forgotten when we were reassigned. She called and brought it to our room right away.
The breakfast room is always tidy and well stocked. The attendant there is gracious and efficient.
We will be back ;)
February 20, 2014
Rated 5.0 out of 5.0 by Karen G Awesome!
Breakfast was great, room was quiet, clean and comfortable. Staff was exceptionally friendly and helpful.
February 10, 2014
Rated 5.0 out of 5.0 by Tganus Great stay
Would stay here again. Clean and comfortable. Definitely would recommend this hotel.
January 29, 2014
Rated 5.0 out of 5.0 by Elwood65 Comfortable room and great service!
Overall great hotel. My 3rd year staying here. Only negative this year was I was on the 4th Floor next to Smoking Rooms and the smoke somehow invaded our room and created a smoke smell. I wasn't happy smelling smoke going to the bathroom at night. Other than that it was an enjoyable stay. Thanks!
January 27, 2014
Rated 4.0 out of 5.0 by Full, Satisfied Everything great except the water pressure
Customer service was very good. The food variety for breakfast was good. The evening meals were surprisingly good. The room was clean, cleaned daily and comfortable. The water pressure was low to trickle everyday. I stayed four days. I noticed another guest had written the water pressure in their room was low also. This hotel must get that solved.
January 27, 2014
Rated 4.0 out of 5.0 by Davybear The Room with a View and not the Room with Two Beds
Waiting at the front desk, couldn't help but overhear the clerk describe to the customer in front of us how special his room was and she emphasized that it had an awesome bay window and view. So, I had to ask if our room had a bay window. "No," she responded, because you have an accessible room. Do you have an extra room with a bay window I asked, no, only have one of those but I do see that your room has a King size bed can I put you in a room with two beds? No thank you I said.
The clerk was very insistent on putting my husband and I in a room with two beds, until I told her one bed would be fine, were a couple.
I really enjoyed my stay here. We were in Ft Worth for New Years Eve celebrations and the hotel was still beautifully decorated for Christmas. Wow! We were invited to have hot dogs that evening
which was nice and there on a table in the lobby was a table full of snacks and fresh chocolate chip cookies.
The room was very clean and modern looking and the hotel is in a very nice location. The only problem that I had was with the water pressure in room 319 was very low.
In the morning, at checkout when the clerk asked the housekeeper over her radio how our room was I mentioned she might want to check how low the water pressure is before we left.
Overall, we had a really nice stay and would stay there again when were in Ft. Worth.
January 4, 2014
Rated 5.0 out of 5.0 by PatMN Excellent example of why we book Holiday Inn
This was an easy to get to, well managed, clean and comfortable hotel on the northern edge of a large metropolitan area. I would advise anyone looking for good value, great staff, and a clean quiet room to stay in this hotel. Oh, and a real coffee brewer in the room.....how nice!
January 3, 2014
Rated 5.0 out of 5.0 by FansofFun Accommodating and friendly!
We had a large party and reserved 5 rooms. The staff was friendly, accommodating and eager to answer all our questions satisfactorily!if we forgot it, they supplied it: toothbrush, deodorant and crib! Very convenient location too!
January 2, 2014