Rated 4.5 out of 5 by 70
Rated 3.0 out of 5.0 by Slhw Popcorn In the Bathtub
.I wrote Holiday Inn before I this posted and they responded with they were sorry and they notified the Holiday Inn in Fort Worth of the lack of cleanliness. I can't post their response due to the terms and condition you must agree to in order to post. I would have appreciated a phone call which I think shows they actually care. I am posting this because I really use reviews when I am purchasing anything and want to give back so to speak.
My stay at the hotel was unremarkable until I ran water for my shower the next morning. I noticed when I got in the shower there was several pieces of something floating in the water. I picked up a piece and realized it was popcorn. I had not eaten anything in the room during my stay. It was obvious that the tub had not been cleaned from the previous guest. I can only speculate what else in the room hadn't been cleaned. I didn't say anything to the front desk as this was the end of my visit and there really was nothing that could be done at that point to clean my room. I would not stay at this location again. (This is what I was going to post as a review per the link you sent me. I thought I should give u a chance to respond before I posted.)
December 5, 2013
Rated 4.0 out of 5.0 by jboom Close to downtown without downtown prices.
Hotel had breakfast and a nightly cozy dinner too, with beer. Hotel is easy to get to and parking is easy too. Hotel is a short drive to everything!
November 26, 2013
Rated 4.0 out of 5.0 by cc1rider bathroom
I forgot to say that the shower nozzle was not working properly. Room 106.
November 20, 2013
Rated 5.0 out of 5.0 by Princessd Awesome experience
We had an awesome experience and are likely to stay there again.
November 13, 2013
Rated 5.0 out of 5.0 by FlaMike Great Value
This hotel has a great staff that will always assist you with a smile. It is clean and well maintained. They provide you with enough bath products to get you through your stay and make you feel at home. Linens were bright an white with no stains and the entire hotel just made you comfortable about being there. I would recommend this hotel as a stop over to travelers and business people that need a place to stay while working in the area.
November 13, 2013
Rated 4.0 out of 5.0 by Mona150 Room better than breakfast
The room was clean and quiet. The decor of the hotel overall was really nice however the quality of the breakfast foods were not really good. The staff was friendly. I would stay again and eat next door at the resturant.
November 13, 2013
Rated 5.0 out of 5.0 by Ck4abc Excellent hotel & staff! Super clean & comfortable! Wonderful decor!
We arrived at 2:00 a.m. in the morning, tired and stressed over an upcoming doctor's app't at the Children's Hospital. We were greeted by two ladies at the front desk who were the warmest, cheeriest people I had ever met at a hotel! They didn't even know about our stress, and they treated us like we were long lost relatives! By the time we left two days later...we hated to go. The lady who kept the breakfast area spoke with us everyday, making sure we had everything we needed. I felt like I was in my mom's home! We will definitely be back!!!
October 27, 2013
Rated 5.0 out of 5.0 by mft45050 two week stay
I was absolutely blown away with the exceptional service I was given during my stay at the holiday inn express. I loved that there were breakfast options and dinner options some nights. The front desk staff was always friendly and helpful and I don't think I ever saw the desk unattended. The cleaning staff, OH MY GOSH. They were AMAZING! Everything they did was spectacular, I would always walk into my room and just think, "wow what a great job" they deserve a raise. I would definitely recommend this location to anyone.
October 3, 2013
Rated 5.0 out of 5.0 by Buggs2 2 Buggs
Very nice and elegant place to stay away from the downtown hustle and bustle but everything you need in the surrounding areas. The only drawback was not getting clean towels on the second morning, had to ask for them but they never came. we will just charge it to mis communication.Overall wonderful stay and we will be back same time next year
September 30, 2013
Rated 5.0 out of 5.0 by Colorado13 Amazing staff
My family and I recently stayed here for our family reunion. It was very clean and the staff was amazing, very friendly and helpful!
September 5, 2013
Rated 5.0 out of 5.0 by Jerri72 Outstanding Reception Staff
A few items were not attended to in our room, like a warm coffee
cup left at counter....waste basket not emptied, but no major
problems. We were sooo impressed with your office staff . They
are excellent representatives of Holiday Inn.
August 20, 2013
Rated 4.0 out of 5.0 by mamak55 staff
The only glitch with our recent stay was the lack of response of the staff both Day and Night. We attempted multiple times to contact the front desk and housekeeping by phone and not one time in the four days did anyone answer the phone. NOT ONCE!! This resulted in one of us having to go TO the front desk with our inquiry/request. Including wake-up calls!
Other than this, the stay was excellent!
August 3, 2013
Rated 4.0 out of 5.0 by lbudge Accomdating.
We ended up having to stay an extra day due to weather and we're allowed to stay in the same room. The staff is always welcoming and kind. They always had a smile on their faces, the front desk, breakfast area, and cleaning staff. Of course we're talking about Texas...it's normal there.
July 12, 2013
Rated 4.0 out of 5.0 by mazinadel Nice and comfortable stay
the location was good, on the highway and easy to reach, the staff was nice and courteous, the suits was big and comfortable, good breakfast and the service in the dining room was fantastic. I would pick it up again for my future visits.
July 12, 2013
Rated 5.0 out of 5.0 by kpatton44 Great Location, rooms and staff
very accessable to HWY 820. Room and bathrooms are large - bed is comfortable and staff very responsive. I did not eat breakfast...so no comment on that - but it looked good
July 2, 2013
Rated 1.0 out of 5.0 by MsG20 The worst ever!
This is the worst Holiday Inn Express property ever! Pool was beyond nasty, only had 2 pillow cases on the 6 pillows on the beds, told the woman working the desk that we didn't have pillow cases and wanted her to be aware of that...all she said was "ok"!!! Breakfast was a joke...no orange juice and sparse choices, had to eat elsewhere. Will never stay here again.....
June 23, 2013
Rated 5.0 out of 5.0 by Happypuppy It's great to be a Priority Club member :)
We were able to check in a little early on Sunday. We had a relaxing time. The only complaint was the noise of the air conditioner going off and coming on during the night. Very comfortable bed!
The early arrival and late departure are definitely a benefit of being a priority club member we take complete advantage of :)
June 1, 2013
Rated 5.0 out of 5.0 by Lazz38106 Finally, a home away from home!
I travel extensively and stay at many different brand name hotels, but this one is the one I frequent, 4-5 nights a week. In my opinion and budget I have to go on, this hotel is by far the classiest. Clean rooms, courteous staff that go above and beyond to meet my needs. Breakfast served fresh and warm. Beds are incredibly comfortable, (better than mine). I recommend this hotel if passing through Lake Worth.
May 28, 2013
Rated 4.0 out of 5.0 by Hound123 Good Stay...
Clean rooms, free Wi-Fi, the coffee needs improvement though...how about Maxwell House?
May 8, 2013
Rated 5.0 out of 5.0 by dandy Great Hotel
This hotel was the greatest one we have stayed in a long time. They made sure we were taken care of very well. Great breakfast foods and snacks.
April 30, 2013
Rated 5.0 out of 5.0 by Heifer Best one ever
This is the best Holiday Inn Express we have ever stayed at and that is why we keep going back.
The only complaint would be that the TV program choices leave much to be desired. Try Direct TV. There was never a program or movie that we could watch and enjoy our whole stay.
Mary, in the food department, top notch.
January 29, 2013
Rated 2.0 out of 5.0 by buddy505 unable to sleep
smokers outside window at all hours of the night music was not turned off
January 27, 2013
Rated 4.0 out of 5.0 by jim23322 very clean
good breakfest, clean rooms, only draw back is the freeway noise, ask for a room away from highway.
January 16, 2013
Rated 5.0 out of 5.0 by Knack Need to upgrade the sandpaper, I mean, toilette paper.
Love the hotel. The staff was fantastic, the happy hours in the evening in front of the fire place and big screen tv were perfect after a long day of meetings. The rooms were very comfortable and clean.
Only one issue: I have sandpaper that is softer than the toilette paper used in this hotel. Why would you scrimp on TP?
Even with that one issue I'd still stay again.
January 10, 2013
Rated 5.0 out of 5.0 by Busyfish Great place to stay
I spent several weeks at the property and between the good breakfast and the manager's resception in the evening I felt well taken care of. Any problems were quickly corrected and the staff were all very friendly and helpful. Would highly recommend this property to anyone.
December 8, 2012
Rated 5.0 out of 5.0 by VinceB Comfortable bed and good price.
Our stay was very nice. Rooms were very clean and comfortable and the breakfast was great. We were greeted with a little gift at check in for being reward members.
November 28, 2012
Rated 5.0 out of 5.0 by Busyfish Very friendly staff
I was treated well by all the staff and any time there was a problem it was immediatly handled
November 25, 2012
Rated 5.0 out of 5.0 by Travelmeister Good stay, good value
Very nice facility, comfortable, clean, friendly. Liked the fitness center, business center and lobby. Room was great, quiet despite being by the freeway. Needs better breakfast variety and quality.
November 25, 2012
Rated 5.0 out of 5.0 by OkieMo Outstanding in every category!
Our stay at this Holiday Inn Express was the best we have ever experienced, and we stay at HIE's a lot. The staff was welcoming, acknowledged our priority plus status with bottled water and the treats of our choice, and were helpful and knowledgeable giving us driving directions. In the evenings they offered great snacks (cookies, hot chocolate, plus one evening BBQ sandwiches--which were delicious!). The room was spotless, the beds very comfy, the fridge and microwave very handy! We loved everything about our stay!
November 8, 2012
Rated 5.0 out of 5.0 by Donita60 Comfort and relaxing
We found our Room in this Hotel clean, comfortable and very relaxing for our two night stay. Beds were so comfortable and the room and bathroom made us feel very much at home. The breakfast each morning of our two night stay was exception in furnishing anything we could possibly want. Staff was outstanding in answering our questions and printing out our routes to the places we were going each day.
We certainly will want to look for a Holiday Inn Express on our next trip away from home.
November 4, 2012