Rated 4.6 out of 5 by 258
Rated 5.0 out of 5.0 by lbrown2 Nice clean rooms
Pool was too cold to use. The rooms were very comfortable and it was the prefect location to tour Frankenmuth and all the shops and eatery's.
June 30, 2015
Rated 5.0 out of 5.0 by kdmac Great location and wonderful rooms
The hotel is clean and the staff is very friendly. Our room was very comfortable and spacious. This hotel is in the middle of Frankenmuth. The location can't be beat since you can walk to the outdoor mall, Bavarian Inn, and all downtown locations within a few minutes.
June 30, 2015
Rated 5.0 out of 5.0 by dampam5 Romantic getaway
Another try! This time the manager was very accommodating. Going above and beyond to make our stay a pleasant one. Only thing guest need to remember, is the sound from the halls penetrate into the rooms...so please be considerate! Do wish the IHG would go back to the waffles instead of the pancakes. It would also be great if they could find a way to make fresh eggs instead of powdered ones. People are wanting more Fresh Choices.
June 28, 2015
Rated 5.0 out of 5.0 by spice15 Overall comments
Overall our stay was very good with the exception of the bed. My elderly sister-in-law is very short and had a struggle to get into bed each night due to the height of the bed. I would recommend some sort of little step stool being put in the rooms for your elderly guests.
I was also not thrilled about the difference in price of the room from Thursday to Friday and Saturday.
June 24, 2015
Rated 5.0 out of 5.0 by Cinnabon Relaxing and exciting at the same time
Wonderful hotel,friendly staff. The rooms are very nice. The staff is very well trained. We stayed the night the tornadoes and bad storms. The staff got all the guests downstairs and in the hallways where we were safer. They knew what to do. A tornado set down about 5 miles from use. We will definetly remember that stay. Will come back to the hotel we had a good visit.
June 24, 2015
Rated 3.0 out of 5.0 by Wanda46 Large size suite, sub-par mattress
Although the suite was nice and large, the mattress was a bit uncomfortable and the pillows balled up to be quite small. We were told they would have something "special" in our room upon our arrival in celebration of our anniversary but there was nothing. Breakfast was tasty and plenty of food, if they were running out, it was being replaced immediately. Cleanliness of the hotel was impressive. There was a hold for a substantial amount placed on my account for 5 days after check-out for "potential incidentals", which was not verbally explained to me at time of check-in. Never have I experienced this before. It takes 5 days to figure out whether I took something from the room that didn't belong to me or run up a phone bill? Not pleased with this "hold" for such a lengthy time at all. Non-customer orientated in this respect.
June 23, 2015
Rated 5.0 out of 5.0 by MSG Dave Holiday in Frankenmuth
I always arrange my trips around the nearest Holiday Inn no matter where I go.
June 19, 2015
Rated 5.0 out of 5.0 by OhioMom88 Great service, wonderful location, good fun
We enjoyed our stay. Our son loved the pool. The staff were friendly and helpful. We enjoyed the wide variety of breakfast options, including the single pancake maker.
June 18, 2015