Rated 4.4 out of 5 by 111
Rated 5.0 out of 5.0 by Gail21 Clean room and nice service
Clean room, comfortable beds, excellent water pressure in the shower; good breakfast; helpful and courteous staff at front desk and the lady who served breakfast. Good value for the money.
August 31, 2014
Rated 4.0 out of 5.0 by Suzie1991 Shopping
We chose this hotel since it was close to our shopping destinations. It met all our expectations. It wasn't too far off the highway, and only about 15-20 minutes outside of Birch Run. I would definitely recommend it, and plan to make a return visit when shopping in the US.
August 31, 2014
Rated 4.0 out of 5.0 by Turlte67 Great place to stay
Great place to stay in the Flint area. If you are staying in the flint area, this is a great stop. You can get around town fast and easy. 20 minutes to Bruch Run, 30 minutes to Great Lakes Crossing, and minutes to other shopping malls.
August 31, 2014
Rated 5.0 out of 5.0 by snishat Availability
We were able to check in at 3am in the morning. Lady at reception at the Lapeer HI had phoned to book us this room at the Flint HI Express. She was indeed very helpful.
August 27, 2014
Rated 5.0 out of 5.0 by Pcstthomas Very comfortable bed and TOP NOTCH service
I travel for business several weeks throughout the year and have stayed in all of the major name hotels. This particular location had some of the most comfortable pillows and bedding that I have experienced. In addition, I booked the stay and fly package. The hotel shuttle took me to the airport at 4:00 AM without any hassle at all. In fact, everyone was friendly and no one sighed when I said I needed to leave that early in the morning. Upon my checkout, the staff had prepared me a sack breakfast with a bagel, yogurt, banana, and milk so I would have something to eat prior to my flight. When I returned back to the airport from my trip, I simply phoned the hotel and was picked up within :15 minutes. No, the hotel is not a new property and could probably use a little facelift, but let me say that the guest services and comfy bed certainly made up for any facial improvements that could be made.
August 25, 2014
Rated 5.0 out of 5.0 by SV28 Exceptional Staff and Service
From the phone call to book my reservation, greeting from several people when I checked in and the continued excellent service morning and night through out my four day stay, the Staff at this location is one the best I have ever experienced. This place was clean, quiet and severed its great early morning breakfast. Definitely a top choice when visiting the Flint area.
August 24, 2014
Rated 5.0 out of 5.0 by CollegeParents16 Exceptional staff
Wow! Whoever hired and trained the staff of this hotel should go on tour and teach the nation's service industry how to do it! From the minute we walked in to the call we made from home when we realized we'd left some belongings, every single member of the staff seemed glad to have us there, interested in us, and willing to bend over backwards to serve us. How refreshing in this culture of blank stares or no eye contact, grunts for answers, and a general sense of the employees hoping to be done with you ASAP. Bucking the tend, the staff at this hotel made our stay remarkably enjoyable.
August 21, 2014
Rated 4.0 out of 5.0 by Happy Days Relaxing Stay
The Staff went above and beyond to answer our enquiries and to make our stay enjoyable. They were able to provide us with a list of area restaurants and the Housekeeping staff was amazing. The room was really clean which is greatly appreciated.
August 21, 2014
Rated 4.0 out of 5.0 by Bargain Shopper Excellent value
This location is easily accessible from major highways and close enough to Frankenmuth and Birch Run to make it a perfect place to stay in the area. The staff is friendly and helpful and the rooms are comfortable. Get to Breakfast early for best selection.
August 21, 2014
Rated 5.0 out of 5.0 by mig5219 Good room and great service
After a long drive, the hotel was welcoming and provided with a good break on the trip
August 20, 2014
Rated 5.0 out of 5.0 by Chuckie1958 Comfortable bed and OUTSTANDING service staff!!!
The service staff was particularly helpful. When we came in late for breakfast and asked if we could have access to something to grab and run, an employees named Norma came to our aid. She went above and beyond any expectation that we might have had to make us feel like part of her family.
August 19, 2014
Rated 4.0 out of 5.0 by mommahan easy access to hospital
staff is friendly hotel is clean and its a quiet neighborhood
August 17, 2014
Rated 5.0 out of 5.0 by SumitK Excellent Stay with my Family
This Hotel has an excellent staff that makes it outstanding.
The breakfast is served with a lot of passion and affection.
Special service is Pick up and drop within 5 miles from the Hotel.Since I did not have my car, this was very useful as Taxis are not available unless called.
The location was very convenient as it is next to University of MI, Downtown, Farmers Market etc.
Will stay here again next time.
August 15, 2014
Rated 4.0 out of 5.0 by Fallingleafs Comfortable bed, great air conditioner.
Nice Hotel, easy off of 475, nice display of food and an assortment of different fruit and pastries.
August 14, 2014
Rated 4.0 out of 5.0 by moldgey Decent stay for the price
In town for a family event and found this hotel to be close to everything. I was able to pick up snacks, visit the Farmers Market and even visit Starbucks without going more than 10 minutes away from the hotel. The breakfast attendant was more than helpful. They even kept the breakfast open until the posted close time unlike some places that run out of food. If you came 10 minutes before close you got the same service as the early risers. That was nice.
August 13, 2014
Rated 5.0 out of 5.0 by Corinnac6 Great stay
The customer service we received from all staff that we met was amazing..everyone seemed truly thankful that we chose to stay at Holiday Inn Express. Staff was more than accommodating.. they were over the top!
August 13, 2014
Rated 4.0 out of 5.0 by dgoel Hi
Great room, twice week room cleaning could have been better.
August 11, 2014
Rated 5.0 out of 5.0 by JBarnh Great place for Business and Pleasure
Great staff, great rooms, great accommodations. Clean and very comfortable rooms and beds. Also, great prices for the type and style of rooms!
August 11, 2014
Rated 5.0 out of 5.0 by jody02 friendly and helpful
a nice place to stay with a staff that truly wanted to help with any and all needs. will definitely rebook at this hotel in the future
August 3, 2014
Rated 5.0 out of 5.0 by folgema Great caring staff
This hotel stood out because of the attentiveness of the staff. The property was everything I expect from a HI Express, but the staff was exceptional. Special thanks to Norma Jean in the breakfast room.
Bed, linens, towels, were all comfortable and everything was super clean.
July 24, 2014
Rated 5.0 out of 5.0 by Dstutz11 Slept really well
By far the best place to stay if you are needing to be near Michigan or Kettering Campus.
July 22, 2014
Rated 5.0 out of 5.0 by bjones758 Very nice place to stay.
Great staff, comfortable beds and rooms.
Shuttle service to town is a great option for out of town guests.
July 16, 2014
Rated 3.0 out of 5.0 by Andy72 Good location & service
I often stay here because of convenience and price. There is a bike trail a block away around Swartz Creek. The staff is always great and helpful. There were three negatives:
I'm a fan of FOX News and their TV system was messed up the last 2 times I stayed and the channel for FOX News had a sports channel instead (mistuned Direct TV receiver). There were some other channels missing. They were not able to fix it.
Room 309 had a very slow bathtub drain and ended up with 3" of water after a 5 minute shower. I let the front desk know when I left.
The large exercise machine has a broken cable at the bottom front so bicep curls etc are not possible.
July 14, 2014
Rated 5.0 out of 5.0 by couple from tennessee great location, service and peaceful
My spouse and I really enjoyed our stay. The location was convenient. It was quiet and the beds were so comfortable. We were also please with the staff and all the different choices we had for breakfast. We will be back.
July 13, 2014
Rated 5.0 out of 5.0 by familyreunion2014 Spacious rooms and great service
The rooms and service was great. Beds are very comfortable. Located in a nice quiet area.
A little disappointed that they did not have a waffle maker. The pancakes from the pancake maker taste spongy and artificial to me. Otherwise, the stay was very enjoyable.
July 10, 2014
Rated 5.0 out of 5.0 by cador1hr Comfortable and clean with friendly staff.
I greatly enjoyed my stay at this hotel. The staff was welcoming and accommodating to my needs in regards to a potential need for transportation to Hurley Medical Center.
June 30, 2014
Rated 1.0 out of 5.0 by lb_ohio2014 not for family and leisure
I didn't know anything about the Flint, MI area prior to my stay.. Apparently I should have researched the surrounding area better. My family of 5 checked in, dropped our stuff off, drove around the area, found dinner, and then went back and checked out. our stay was 2 hrs long. So I can't say anything about the hotel itself really. It wasn't anything to Holiday Inn Expresses fault per say as much as, we as a family just didn't feel safe with the surroundings being so questionable. So we packed up and went down 10 minutes to the Holiday Inn on Gateway Drive just off of the Hill Rd. Exit of US 23. checked in for our two day outing and it was a much better area for the family and leisure stay.
June 30, 2014
Rated 5.0 out of 5.0 by RockyMan Visiting Flint
Simply excellent! The hotel and staff were tops. Highly recommended.
June 26, 2014
Rated 4.0 out of 5.0 by vdmoffett Flint 2014 - Holiday Inn
Overall we found this Hotel to be in excellent condition with very courteous staff. The rooms were clean and all the amenities were good. The exercise room seem inadequate with the weight machine being out of order and no pool onsite. The area is rather blighted but we did not feel unsafe at any time. We found the hotel to be quite comfortable and being located close to the expressway gave us easy travel time to downtown and parts near.. The breakfast bar was clean and well stocked with a good variety of breakfast items... Would definitely stay there again...
June 25, 2014
Rated 5.0 out of 5.0 by 1x2y3z Great Place to Stay
Great place to stay on your way to or from Port Huron. Staff was incredibly good. I'd stay here in a heartbeat.
This is more for management of the entire chain. The food after many stays at Holiday Inn Express starts becomes boring. The towels really need to be replaced on a regular basis.
June 24, 2014