Rated 4.6 out of 5 by 179
Rated 5.0 out of 5.0 by AJ R Great time
Stayed here with a group of friends for SNOWFEST 2015,
and the staff was very welcoming. They upgraded us to
a double room, because our original room had
electrical issues, so we had double the space. Very nice staff, and very nice hotel. Perfect location to avoid traffic on a festival weekend, and still be on the strip close to everything.
January 27, 2015
Rated 5.0 out of 5.0 Incredible Staff that brings your stay into a great experience!
After driving through a nightmare of a winter storm (7 & 1/2 hours, instead of 4), we arrived at a late hour and given a choice of remaining restaurants to eat at that were open.
Exhausted, our two rooms where MORE than comfortable and clean. The breakfast was wonderful, always completely staffed with fresh and numerous choices. The lady that cared for the up keep of this area was very wonderful, great personality. The PANCAKES, was a refreshing concept and really good! The company that produced this appliance, just needs to produce one that allows more then one pancake to drop at a time. This didn't really matter for the early bird, but when the area gets crowded, it would make for either a backup or unhappy guest that have their hearts set on it. Your staff, a real TEAM! Besides our arrival and breakfast, one of our party had forgotten deodorant & I had gone down to the small shop within this hotel, didn't have one for sale, but the staff seen that I was looking for a specific item and inquired and then handed me a sampler one at no cost. WOW! That's taking the extra steps to please and make sure a guest is keep happy. Also, our last night there, there was a lot of noise above our room. I called the front desk, and she stated thank you for informing us, and that she would take care of this for me. Within probably the max. 3 minutes, everything became quiet!!! With so many people staying there and not everyone being considerate of others, it was amazing that they were able to calm this issue. Thanks for such a wonderful stay. Everything, Staff, Room, Breakfast, Pool, met our high expectations!!!
January 26, 2015
Rated 5.0 out of 5.0 by Kathy H Enjoyable time
Everything went smoothly with our stay in this hotel. The staff was friendly, everything was clean. Four of us stayed in one of the suites and the room was well laid out and comfortable.
January 23, 2015