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Rated 4.2 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by My Overall Stay I have had to come to Frankfort for education reasons connected to my job. I love staying at this Holiday Inn. August 13, 2014
Rated 5.0 out of 5.0 by Staff , room and breakfast Staff was courteous, room was clean and comfortable, breakfast,(four mornings), was, for the price,(free), good. August 12, 2014
Rated 5.0 out of 5.0 by "Welcome Home" experience We had a very pleasant stay. Rob, at the front desk, was friendly, and helpful. His restaurant recommendation was just what we needed after traveling all day. A bonus was his announcing our wedding anniversary on the marque. The room was comfortable and the dining area clean and spacious. August 11, 2014
Rated 5.0 out of 5.0 by Great place to stay I frequently stay at the Holiday Inn Express in Frankfort, KY when I am away on business. I am always greeted by the front desk staff and treated respectfully. I will continue to stay at this location as long as business takes me there. August 5, 2014
Rated 1.0 out of 5.0 by Disappointed I asked for adjoining rooms due to having a large family with 6 small children. It was unavailable when I arrived, so I then asked for 2 side by side rooms so atleast I wouldnt have to split the family up. I was given 103 and 104.......but.....One room was on one end of the hall and one on the other end, so we had to walk down the hall to get to the other room and get all the children ready for activities. One room had a musky smell to it and the lock was broken on the door. The other room had only 2 working lights and it took the air 3-4 hrs to cool the room. Our room was right beside the door leading outside and upstairs so all night I was disturbed by slamming doors and people drinking outside the door. The breakfast and staff were great however due to the rest of the issues I wouldnt recommend this hotel. Me being a Federal Officer and my childrens sports, my family and I do allot of traveling and Holiday Inn is normally our FIRST choice, but may be looking else where after this! August 4, 2014
Rated 4.0 out of 5.0 by Very nice room and bathroom, quiet and comfortable Nice room with comfortable bed and nice full size sofa. Was quiet and hotel was good location. July 29, 2014
Rated 2.0 out of 5.0 by Mixed bag Making the telephone reservation was excellent. Jerrod handled the reservation professionally and competently. We received the rate I expected too. All was okay until we saw the room. The room reeked of cigarette smoke even though we expressly requested a non-smoking room. This was advertised as a completely non-smoking hotel, and during registration I had to sign a pledge not to smoke. The hotel needs a restoration. The years of smokers have destroyed the place "odor-wise." Back on the plus-side, the breakfast the next day was absolutely terrific. July 24, 2014
Rated 5.0 out of 5.0 by Frankfort Holiday Inn Express Easy to find, right next to expressway. Lots of restaurants in the area, grocery store, Starbucks, etc. Everything in the room worked. Common areas and room were clean. Bedding was clean, comfortable and seemed new. Well-lit parking lot with lots of spaces. Staff were helpful and polite. Had a good stay and would definitely stay here again in the future. July 18, 2014
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