Rated 4.3 out of 5 by 444
Rated 5.0 out of 5.0 by xf12129 great service
Everything was good as we expected. The front desk was helpful, room was clean and bed was comfortable.
May 25, 2016
Rated 3.0 out of 5.0 by PaulM759 Poor Service
We arrived at 2am very tired, the night staff did not welcome us as Spire Elite, were very rude , did not offer welcome bonus or free drink. Would not allocate room until paid for in full at 2am, even though this was booked via my IHG account my credit card is logged and gives guarantee of payment with IHG , I stay at IHG Hotels c 150 nights per year and have never had to pay in full on arrival ..
I have since emailed the hotel direct to advise of not receiving the welcome bonus points with no response.??
May 22, 2016
Rated 5.0 out of 5.0 by Ana y Gabi Buena ubicación y excelente servicio
Pasamos dos días completos en Frankfurt, el hotel es muy recomendable, sirven un muy buen desayuno, esta bien ubicado,a 3 cuadras de la terminal , muy limpio y muy amable el personal.
May 17, 2016
Rated 1.0 out of 5.0 by Hawkdoc06 Management policies
Management needs to review their policy regarding having air conditioning available for the customer during the non-summer months - especially when the weather starts to warm during the spring. The room I stayed in was very hot and stuffy and the only option to cool it down was to open the window - but then I had to deal with the traffic noise outside and keep the lights off so as not to attract bugs. When I turned the "air" on the fan would only blow warm air - no cool air - no matter what the thermostat said. At the very least if it would circulate some cooler air that would have helped.
Parking at this hotel is a problem. They have very limited parking available and if you don't arrive early enough to get a parking spot from the hotel then you must go find a place to park - generally a lot more expensive as it cost me 29 Euro vice what the hotel would charge. When you make a reservation the hotel should allow you to book a parking spot if you need it or at least tell you that they don't have one available. If you arrive later you're generally out of luck. I did notice that there were about 5-6 places (out of about 20 total) in their parking garage that were "reserved" and thus not available for guests. The reserved spots that I saw when I arrived and when I left were vacant but of course not available because they were "reserved".
Bottom line - I won't stay at this location again.
May 15, 2016
Rated 5.0 out of 5.0 by cynthia_moon 地理位置方便
May 12, 2016
Rated 4.0 out of 5.0 by AANS Lavandino per giganti...
A parte l'ottimo soggiorno e l'accoglienza del personale
il lavandino nel bagno é posto a circa 1m40 (forse più...).
L'hotel è situato in buona posizione e si raggiunge facilmente il centro.
Parcheggio un po' caro.
May 10, 2016
Rated 5.0 out of 5.0 by Koji11 ロケーションの良さと簡便でクリーンな利用
May 5, 2016
Rated 5.0 out of 5.0 by kmh16 Convenient location - Friendly Staff
Good reasonably priced place to stay walking distance with luggage to train station and close to many restaurants and bars
May 5, 2016