Rated 4.3 out of 5 by 98
Rated 5.0 out of 5.0 by shreddog Hauptbanhof HIE
I love this hotel - my second time staying here and it is great, clean, comfortable, quiet and an excellent location close to the bahnhof and the Zeil - it doesn't get any better. The staff are very friendly and super accommodating. I will be staying here again.
September 1, 2013
Rated 5.0 out of 5.0 by zhongguopingan 很不错
August 26, 2013
Rated 5.0 out of 5.0 by zhongguopingan 很不错的一家酒店
August 26, 2013
Rated 5.0 out of 5.0 by Forelle Very nice Extended Stay
We stayed 2 week in the hotel during a time we were transferring. The staff did a great job meeting our needs. The location was great to be so close to the museums and restaurants. The local street fests were also near by, yet since the hotel is on a side street, it was still quiet and relaxing in the room.
August 22, 2013
Rated 4.0 out of 5.0 by Tyydora good breakfast and lacation
The breakfast of this hetel is very good, Especially the croissant.
The only shortcoming is the room we live is a littlebit noisy. Since the room is face to the road and opposite are some restaurants. So next time I hope I can choose the room not face to the road.
August 18, 2013
Rated 5.0 out of 5.0 by otter72 Short Stay in Frankfurt
Woudl recommend this hotel for a short stay in Frankfurt.
Staff very helpful. Breakfast was excellent. Rooms were clean and spacious.
August 16, 2013
Rated 4.0 out of 5.0 by Tyydora good breakfast
Breakfast is very good. Especailly the bread. Also the location is good.
August 13, 2013
Rated 2.0 out of 5.0 by DrHaado Good location But ? ( you have to read it)
I stayed here for 3 Nights for business, I selected this hotel exactly because I tried before all the 5 Stars hotel under IGH in Frankfurt and I was disappointed.
As Platinum member they gave me a good upgrade for a nice big room and late check-out.
The first Night was everything great. From the second night the AC system in the hotel doesn't work anymore. It was terrible to stay and sleep in the room, I felt myself as I am lying down in Sauna room, the outside Temp. 37 C and no AC in the rooms they didn't offer any Fan even, there was no Action no decision from the Manager or the Front Desk to help the customers !!
(they just said we have to wait till Monday to bring a technician to fix this problem) !
The Location of the hotel , the Price and the new modern design are fantastic for a business trip.
The Breakfast was free for all the Guests, it was good for Hoildayy inn express hotels groups.
August 11, 2013
Rated 4.0 out of 5.0 by Rmerchanp Location
Very good location, only 8 minutes walking to the Main Train Station.
Good service and the people very friendly.
August 10, 2013
Rated 1.0 out of 5.0 by Heps No Air Conditining
We checked into the Holiday Inn Express Frankfurt and noticed lobby and room was warm. It was a hot day and didn't think much about the heat in the lobby and room. We went out for the day and evening and when we returned, noticed Lobby was still HOT, Got to our room and it was even hotter. Like a sweat box. We called front desk to alert. We were informed the A/C was not working but technicians we actively working to fix it. We could not sleep all night and went to front desk early next morning. They were very apologetic about NO A/C and offer to book another hotel as the A/C cannot be fixed!
If they would have for warned us upon check in, we could have looked at other options. But Holiday Inn Frankfurt decided to hide the A/C problem and still charge full rate for a SWEAT BOX!!!
I don't thinks IHG wants customers like me anymore!!!
August 8, 2013
Rated 4.0 out of 5.0 by Moore72 good room and location
When I check in, the staff's attitude is not good. Except for this, others
August 7, 2013
Rated 5.0 out of 5.0 by Owen1994 Excellent location
As for staff and service, they have nice attitude but a little bit massive. Room is very nice and pretty large. As for breakfast, it is so good and almost free for everyone. However, wifi is so bad in this hotel. I paid money but still could not connect to the internet. I cannot work
August 1, 2013
Rated 4.0 out of 5.0 by farshi nice nice hotel
thax 4 every thing
August 1, 2013
Rated 5.0 out of 5.0 by Disco46 excellent value and good location
This was one of the best value hotels we stayed at in Germany/Austria. Bathroom technology great and nice spacious modern room. Reception staff were very helpful and breakfast good; tea making facilities in the room was a good extra.
July 21, 2013
Rated 5.0 out of 5.0 by CathyW clean room and great service
We had a wonderful experience with this hotel. It is conveniently located in the city center with a lot of restaurants close by. The front desk staff was nice and helpful. The room was clean and the bed was very comfortable. Plus, the breakfast was great with a lot of varieties. We would certainly book the hotel again!
July 9, 2013
Rated 4.0 out of 5.0 by MikeHy Friendly staff
Good location for business and sightseeing.
Take few minutes on foot from central station. And 10min for city center for shopping.
Take care for some street around the hotel is some times not good security.
Room is clean and staff is friendly. I'll stay next time also.
July 1, 2013
Rated 4.0 out of 5.0 by wjmm Decent hotel for the price
This hotel is a good place to crash for a short stay. The rooms are quite small, everything is built on efficiency more than comfort. Everything is spotless though, no complaints there and the bed was pretty comfortable. Staff was helpful and breakfast good. Not a typical American hot breakfast but a nice European breakfast with several types of bread, cold cuts and cheese, cereals, fruit and beverages. Security is well managed, you need your room card for the elevator, the floor where your room is in etc.
June 28, 2013
Rated 3.0 out of 5.0 by LUCK Good and quick
good service , nice big room - i think coz of platinum status.
good if you want to see the city center
June 27, 2013
Rated 4.0 out of 5.0 by BusyHoustonian Great location
Great location, close to Frankfurt amenities and transportation. The walkway from the paraking garage to the lobby stinks like cigarrete smoke.
June 14, 2013
Rated 4.0 out of 5.0 by LHTSPORE we had a pleasant stay
We had a pleasant stay in the Holiday Inn Frankfurt. It's about a 10-minute walk from the main train station. The room was clean, comfortable, quiet but relatively small. The staff were friendly and helpful. The breakfast gave us a fresh start everyday. The only minus was that we had to pay for the internet.
June 13, 2013
Rated 4.0 out of 5.0 by Picker good hotel
good location, close to main train station and shopping center
June 10, 2013
Rated 4.0 out of 5.0 by Hannes107 Great service and good breakfast
Check-in already at 11.30 h possible, friendly and competent staff at counter. Next time we will choose this hotel again.
June 6, 2013
Rated 4.0 out of 5.0 by Vinicio56 Confortable room
We stayed in a very comfortable room (#128). Roomy.
June 4, 2013
Rated 4.0 out of 5.0 by Transy Nice
The location of the hotel is good - you can reach the center or the river by foot (but you do have to walk for several minutes).
Parking was difficult to find near the hotel. The hotel has it's own parking, for a fee of 15 euros, but the space is limited and when we arrived, there was no room left.
The surrounding area is not so problematic as mentioned in other reviews. There are cafes and restaurants near the hotel, there are some immigrants areas, but it's all seemed OK and safe.
The receptionist wasn't very welcoming and let us the feeling we were bothering him. He gave us just 1 card to the room, although we were a family of 4. You need the card for the elevator, you need it again to enter the corridor and again in the room (for electricity), which is not so comfortable.
The room itself is fine, big enough, clean. Big flat screen TV.
The design was dull, with dark walls and no pictures to break the dullness.
The bathroom is fine, the shower cap was fine, with a good current.
Didn't like the fact that the sink in the bathroom was higher than usual - not comfortable for short people. Also, the buttons to flush the water in the bathroom are located behind the toilet lid, which makes you have to close the lid each time you want to flush the water.
Breakfast was good - besides the usual jams, there were different breads, hams, cheese, fresh cucumbers and tomatoes, many fruits, yogurts, hard boiled eggs, big croissants and a good coffee machine.
Wi-fi internet costs money, but priority club members get it for free.
All in all - a nice hotel for a short stay in the center of Frankfurt.
May 27, 2013
Rated 4.0 out of 5.0 by FlyingSolarman Convenient Location
A really nice and neat Holiday Inn Express, a few blocks walk to Frankfurt main station. With a few variety of nice restaurants nearby including exceptionally nice Chinese restaurant across the street.
May 24, 2013
Rated 4.0 out of 5.0 by Rachel85 Big room and great breakfast
The location is perfect (between main station and Willy Brandt Platz). The breakfast buffet was excellent. The room was very big with a nice bathroom.
Only Problem: one night, a football club (14 years old boys) stayed in the hotel and one group just in the room next to ours. It was quiet difficult to sleep as they run around and screamed etc.
May 16, 2013
Rated 1.0 out of 5.0 by Mustang81 Not befitting Holiday Inn standards
I booked a stay for 4 nights here with my family. And from the very first minute to the last minute, I had only one thought, why would Holiday Inn build a hotel here? The location to say the least is not really up to Holiday Inn standards. Also, the services and especially the beds are just... cheap! I was really uncomfortable and vow never to return.
May 15, 2013
Rated 3.0 out of 5.0 by Kindheart Great Room
Lovely room, easy to get to from airport, 8 min walk from the main station. Be aware very close to the red light district, but far enough away that you can avoid it.
Reception staff were very curt and not welcoming.
May 9, 2013
Rated 4.0 out of 5.0 by harripower Business Visit
Great Value, Great Location.
May 6, 2013
Rated 5.0 out of 5.0 by AbdulAndLeti Excellent stay for the value
rooms are bit small but quite comfy.
No bath in bathroom.
Breakfast is comprehensive and delicious.
poor surroundings but great location to the hbf.
May 3, 2013