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Rated 4.2 out of 5 by 22 reviewers.
Rated 5.0 out of 5.0 by CFO Very nice stay, a special thanks to Denise. I will stay at your hotel during my next visit. March 18, 2013
Rated 2.0 out of 5.0 by Disappointed at Check in Motel OK but check in clerk would not provide free upgrade to a platinum card holder. Cigarette ashes on bed sheets. March 8, 2013
Rated 5.0 out of 5.0 by Good place to stay! Hotel was easy to get to. Clean, comfortable room. Helpful staff. Breakfast was the usual HIE fare. This is not a criticism of this property at all but of HIE in general: please offer healthier breakfast choices with more fresh fruit options, more whole grain options. March 4, 2013
Rated 4.0 out of 5.0 by Ice storm problems I always enjoy the stay at this Holiday Inn Express. The staff is friendly and accomodating. But on Feb 22,2013 an ice storm was expected for that night. The city put salt on the roads so the next day the main roads were great. The problem was getting out of the hotel to your car and out of the parking lot. The night staff made no effort to ensure the side walks and parking lot would be safe. I was dragging my luggage to my car walking over a 1/2 inch of ice, praying I wasn't going to fall. Then I had to creep out of the parking lot as to not slide into another car. I left with the staff telling me to be careful not to fall. It was totally unexceptable for a place of business not to ensure the safety of their customers. My company has a contract with them and our employees are staying there every week. At least 1 person is there sometimes more. I realize an ice storm is problem not something that happens often, but everyone was well warned that it was coming and precautions should have been taken to ensure the safety of your customers. February 28, 2013
Rated 4.0 out of 5.0 by Beds were very hard We both found the beds to be very uncomfortable. Everything else about the hotel was great. Breakfast was good, rooms were clean and in a nice location. However, neither got a good nights sleep due to hard mattresses. February 18, 2013
Rated 4.0 out of 5.0 by Decent place to sleep! Clean, comfortable, great location to I-75. Breakfast options are a little weak but no other complaints. I would stay here again. January 30, 2013
Rated 4.0 out of 5.0 by Holiday Inn Franklin Ohio We stay at this hotel often. They have always accommodated us well. We like to stay in the corner suite on the top floor and get that room most often. It works out well for us. The only thing I would like to see is the pancake machine working. The last time we were there they took it out all together. I also prefer scrabbled eggs and not the fold over eggs with cheese in them. Thanks, January 2, 2013
Rated 5.0 out of 5.0 by good time outstanding service and staff,outstanding service and staff,outstanding service and staff,outstanding service and staff December 4, 2012
Rated 3.0 out of 5.0 by Practical Joke in bathroom Apparently, one of your house keeping staff thought it would be funny to position the shower head to shoot out toward the commode. After almost slipping on the water, I turned the water off, repositioned the shower head, let the water warm up, and take a shower. Because of the position of the shower head, I believe it was positioned that way on purpose. November 20, 2012
Rated 5.0 out of 5.0 by Great Staff and excellent breakfast I have stayed in multiple Holiday Inn Express Hotels over the last year and this is one of the nicest. Excellent and friendly staff. Quiet room and nice breakfast. I particularly liked that they had hot sauce available at breakfast. Coffee is always good at Holiday Inn Express. The only thing i would like is a better listing of TV channels by both channel and alphabetical listing. As a Priority Club Member you also get a bottle of water and a snack when you check in which is a nice touch. November 15, 2012
Rated 4.0 out of 5.0 by pleasant overnight stay helpful staff, pleasant atmosphere, good breakfast. I always enjoy staying at Holiday Inn Franklin, OH. It's sufficiently remote from the freeway to get a good portion of sleep during a business trip. November 12, 2012
Rated 5.0 out of 5.0 by Great stay I have stayed at this Holiday Inn Express on different occassions. They have always provided a great stay. Cookies and popcorn are a nice touch. A minute from 75 or Walmart, so you can get going when you need to or pick something up if you forgot something coming in. October 24, 2012
Rated 5.0 out of 5.0 by Check in staff The person at the check in when we arrived di not greet us and we stook there for a few minutes before he acknowledged us. Not very personable or the type to greet guests. He was the same when we were there las year October 16, 2012
Rated 5.0 out of 5.0 by Great Experience Overall The experience started with meeting the front desk attendant. I can't remember his name, but he was very helpful with getting checked in, and recommending a place to grab dinner. He was very friendly. The room was great, and we all got a good night's sleep before the tournament the next day. This is the 2nd time I've stayed at this Holiday Inn Express, and will definitely come looking for it again the next time my team plays in the area. October 9, 2012
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