Rated 4.7 out of 5 by 138
Rated 5.0 out of 5.0 by Molo Excellent hotel
Very clean hotel and room. The bed was very comfy and the staff was great. The breakfast was very good...and the cooks very polite. I visited for the 2014 Corvette Caravan...the room was a bit pricey
September 1, 2014
Rated 5.0 out of 5.0 by mlevass Awsome!!!!!!!!!!!!!!!!!!!!!!
I was on my way home from Canada to Louisiana and broke down in Franklin. When I walked into the lobby I was greeted by Angela Samantha and Santosh, I told them my problem and they jumped at the opportunity to help me Angela was getting me phone numbers to wreckers Samantha gave me some water and Santosh was getting me checked in. I stay at Holiday Inn Express on average 4 times a week every week I travel ALOT, and I have never been treated so well I really appreciate all they did for me I cant thank them enough and when I went to breakfast that morning I was greeted by another sweet lady named Sharon she was talking to everyone and making sure the breakfast was alright it was really a pleasant experience to stay there I will also be emailing corporate and tell them my story which I never do, I do review all the ones I stay at and this is by far # 1 on my list. THANK YALL AGAIN. I would like to know were the wall fountains came from I would like to purchase two of them.
August 30, 2014
Rated 5.0 out of 5.0 by upupandaway Great choice
Great place to stay and exceptionally great staff.
August 25, 2014
Rated 1.0 out of 5.0 by Faith1308 Think twice about this Holiday Inn
The tub contained puddles of water and hairs from previous guest that were very visible. Upholstered chairs had food spots and stains and pillows were not up to Holiday Inn standards. Sheets thoroughly wrinkled and not around box spring. Heard every footstep from room above us. AND the TV kept going to dark background and desk clerk could not help to improve. Apparently no way to get TV exchanged for another as locked in place. All reviews on other Holiday Inns have been 5 stars for us...this hotel a bad deal!
August 24, 2014
Rated 5.0 out of 5.0 by Dwayne1027 Friendly service and comfortable room
I travel for business frequently and my experience at this hotel was outstanding. The staff was very friendly and helpful. The room was clean and comfortable. The desk chair was comfortable and adjustable. I would highly recommend this hotel to anyone staying in the area.
August 22, 2014
Rated 5.0 out of 5.0 by monteman awesome staff at the front desk
stay was an amazing one ' enough said '''however the only thing that might have been little better were t.v channel selections lacking somewhat other then that we would stay again next time through '
August 21, 2014
Rated 5.0 out of 5.0 by AMAFamily AMAZING STAFF!!! EXCEPTIONAL SERVICE!!!
AMAZING STAFF!!! Sally provided a warm welcome when we arrived after midnight. Sandy's smile and service in the morning (at breakfast) left us with a warm feeling that remained throughout the day. EVERY staff member went above-and-beyond to provide EXCEPTIONAL SERVICE!!! I HIGHLY recommend this site.
August 21, 2014
Rated 5.0 out of 5.0 by neighbors24 Great Hotel
Hotel staff is great along with the accommodations I highly recommend if traveling through the Franklin area.
August 18, 2014