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Rated 4.7 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Franklin, Kentucky, Holiday Inn Express 2014 - 2015 Highly recommended, excellent staff in all departments concerning me. January 23, 2015
Rated 5.0 out of 5.0 by Finally! A hotel for a road-trippin' family. Every year we drive from Wisconsin to Florida and back. We always have the hardest time finding a decent hotel to meet our family's needs - 2 adults, 3 small kids including a baby, plus a dog. They have actual queen-sized, not double, beds, the hotel was very clean, there are a few choices for food in the area, and they had a nice complementary breakfast. Plus a pool to drain some of the kids' energy on such a long drive #pool was a little cold though so we went in the hot tub instead#. We couldn't have been happier! Really, truly we were so happy to find this hotel as most hotels these days are not geared to fit a family of 5, or do not allow a dog. We will be back again next year! January 18, 2015
Rated 5.0 out of 5.0 by LOW T Exceptional.....my business visit was a pleasant stay January 12, 2015
Rated 5.0 out of 5.0 by Franklin staff are exceptional I always chose this hotel when I am here on business. The staff are always so welcoming and accomodating. They always offer a bottle of water and have fresh baked cookies every night! I highly recommend! January 9, 2015
Rated 4.0 out of 5.0 by good value Attentive staff, good breakfast, need more gluten free items, pool was nice and warm, pool towels could be larger, rooms are spacious.Rooms should be checked by supervisor for cleanliness. Mattresses are very stiff and hard. Most hotels are this way and could get better sleep with a memory foam type mattress. January 5, 2015
Rated 5.0 out of 5.0 by Happy Camper We enjoyed our stay and felt very comfortable with everything from check-in to check- out. The breakfast was especially well stocked and clean. We will stop here on our next trip through. January 2, 2015
Rated 5.0 out of 5.0 by a great place to stay I have stayed at this location nine times and I have never had a bad stay.the staff is wonderful and go out of their way to make sure you are comfortable December 29, 2014
Rated 5.0 out of 5.0 by Great Staff All staff was friendly and helpful. Easy check-in and check-out. Relaxed lobby and eating areas. Didn't get a chance to use the indoor pool. December 27, 2014
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