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Rated 4.7 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great Holiday Inn One of our favorite Inns on the way back from Florida. July 17, 2014
Rated 5.0 out of 5.0 by Wonderful place Wonderful staff and place. This was our second stay here, so was happy that nothing had changed, just wish that there hadn't been less whole wheat and turkey items offered on the breakfast bar. But that is at all Holiday Inn Express. July 16, 2014
Rated 5.0 out of 5.0 by Meets expectations The Holiday Inn Express at Franklin met my expectations for the brand. However, I was surprised when I checked in and the manager greeted me with "hey, bud". Not very professional. Also, there was no place to hang towels in the bathroom. Clean towels were stored in neat little wooden compartments but no where to hang them up after being used. They had freshly baked cookies at 6pm. July 13, 2014
Rated 4.0 out of 5.0 by Good short unanticipated stay All is well with the physical plant and staff, but internet really is lacking unless you live on it 24/7. Intermittent access is all but impossible--most aggravating to spend half one's time just logging in. July 11, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Service From the minute I walked in the Lobby I could tell what a friendly hotel this was. The lady at the Lobby desk was very friendly and informative. At breakfast the next morning, the lady in that area was extremely friendly and made sure I had everything I needed. I would definitely stay at this hotel again if passing through this area and would recommend it to family and friends. July 10, 2014
Rated 5.0 out of 5.0 by Vixter's View The hotel was perfect for our stay. I took my elderly folks to a family reunion and we had the best rest in a hotel we've ever had. The lobby area was beautiful and the staff was excellent and very attentive and friendly. The breakfast area was great and the food was really good. They have their very own "Paula Deen" personality there who is such a delight to talk to. Next time I'm taking advantage of the workout facilities. They have everything! July 9, 2014
Rated 5.0 out of 5.0 by I like Holiday Inn Express When I don't need a cheaper place to stay, I choose Holiday Inn Express. I haven't had a bad experience at one. July 8, 2014
Rated 5.0 out of 5.0 by First time, will start staying there Probably the best Holiday Inn Express I have stayed in. I've been staying at Holiday Inns since 2002. This is not one of those places where they give you one soap, one towel and the bread is wrapped in plastic wrap. They had items in the breakfast area and bathroom that I've never seen in other HIE. 25' windows in the breakfast area and a three tiered fountain in the atrium area. It's classy. Pro/Con depending on what you are looking for: If you are looking for a restful exit with a couple of decent restaurants, it's great. If you want a mall stay in Bowling Green or Rivergate area. July 8, 2014
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