Rated 4.7 out of 5 by 222
Rated 3.0 out of 5.0 by calluna13 Potential is obvious, yet so is Lack of Detail, Staff Care, and Maintenance.
I'm surprised this place is within chain standards honestly. I've been spoiled by others I guess. Regardless, KY taxes are lower than TN, so the price was in range for our needed location...until somehow the check-in, who didn't check any of our IDs or credit cards, altered our reservation and confirmation number into a rate that isn't one they even offer (far higher than our veteran/government qualified version). The staff the next morning was dumbfounded too, but nothing could be adjusted since there was no manager available. They finally fixed it on the card that week, after it had hit the account initially.
The rooms are dated but pretty clean and roomy. The bed linens and pillows are nice. Our room's AC unit was broken. The other room I reserved for family was missing a microwave. I requested adjoining rooms, yet both rooms were adjoined to vacant rooms, not each other. The shower pressure was nice. The breakfast is always good in this chain. The television worked great too. Just check things out before unloading! Our full room 'slept' horribly in the stuffy heat!
May 4, 2015
Rated 5.0 out of 5.0 by MG17 Great Property
From check in to check out, everything was great! Front desk staff are some of the best in the business. Comfortable and VERY clean as well as the BEST breakfast on I-65!! I have stayed here many times and will continue to do so!!!
April 25, 2015
Rated 5.0 out of 5.0 by Philbert22 Good Place
The staff is friendly and very helpful. The facilities are clean and bright.
April 19, 2015
Rated 5.0 out of 5.0 by sexy11125 comfortable bed and pillows
The hotel is very clean and comfortable. The rooms are spacious and the beds are very comfortable. The breakfast is awesome.
April 15, 2015
Rated 5.0 out of 5.0 by GiGi6X Great Hotel staff
Clean hotel and great location. Loved the hotel staff. The clerk was so friendly and accommodating. Would definately stay in this hotel and loved the area dinning experience at the Brick Yard Cafe..
April 14, 2015
Rated 5.0 out of 5.0 by sroc Clean, fresh,safe and very friendly
We picked this hotel as a stopping point while heading home as it was close to Nashville, a great price and had very high quest rattings... We Were not disappointed. The management team here really treats you well... They went out of there way to assist us... When checking out we had missed breakfast , so they insisted on preparing to go bags for us... Hospitality at its best!
April 13, 2015
Rated 5.0 out of 5.0 by kinglouie63 Convient comfortable stay
Great location near the TN border while I was traveling from NY to TX with my pregnant daughter. Friendly staff and a comfortable room allowed for some much needed sleep. The parking for my pickup and towed Jeep were a great surprise. Easy access to the interstate and restaurants were great as well.
April 9, 2015
Rated 5.0 out of 5.0 by SnackedOn Great Hotel!
Clean room and great service! Will definitely stay here again!!
April 5, 2015