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Rated 4.8 out of 5 by 392 reviewers.
Rated 5.0 out of 5.0 by Trip to Franklin IHG hotel The server Sharon for breakfast was the best. She helped us out with directions and extremely friendly. She mentioned that she was an employee from opening. That's important!! A to Sharon and all the staff. May 12, 2016
Rated 5.0 out of 5.0 by Best Ever! We have visited many different HIE hotels over the years and have a pretty good idea of what would make a great one, and HIE Franklin KY set the bar for us. The place looked brand new even though it wasn't, the room was clean, bed and pillow were comfortable, the shower head was the best I've experienced to date, and the breakfast was amazing. I have never been to a breakfast spread that had every food and drink item I've ever had at HIE, all in one place. We stayed here because of the high online rating and we're glad we did! May 11, 2016
Rated 5.0 out of 5.0 by great service enjoyed time there, great everything period totally worth being there.... May 10, 2016
Rated 5.0 out of 5.0 by People Service We had a totally great experience from the time we entered the hotel until we left. Staff was always courteous and always had a smile on their face. They went out of their way to make sure we were happy with the total experience. The variety of food served for breakfast was amazing and the quality of the food was excellent. All areas inside was very clean and neat. I am a veteran, and we were treated like royalty. May 10, 2016
Rated 5.0 out of 5.0 by Great Staff Friendly including Management Great stay! Went to have some fun betting the Kentucky Derby Used my free night and points. I was also checked in at the Candlewood in Murfreesboro TN. Had the pleasant and happy experience I was hoping for. May 9, 2016
Rated 5.0 out of 5.0 by Great Staff It was a quick in and out, but satisfied my needs at the time. Would definitely recommend this Holiday Inn Express. May 8, 2016
Rated 5.0 out of 5.0 by Amazing stay Amazing service, food, staff, and comfort. I'd highly recommend this to anyone. May 4, 2016
Rated 5.0 out of 5.0 by Great service Easy access to hotel...quick check in and check out....breakfast area was clean and well stocked...room was quiet and staff was friendly May 4, 2016
  • 2016-05-24 T13:16:47.945-05:00
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