Rated 4.7 out of 5 by 145
Rated 5.0 out of 5.0 by jimmy 527 frst time
very first time in Franklin. we came for the races an will return again and again This is a five star hotel
September 28, 2014
Rated 5.0 out of 5.0 by rack1500 comfortable bed and great service
this holiday inn express is a great place to stay it is my favorite place to stay I am a executive with GENERAL MOTORSS CORP.and I highly recommend this hotel
September 24, 2014
Rated 5.0 out of 5.0 by Brentpinkston0426 Breakfast
The older lady that works the breakfast was fantastic. The best I have ever experienced at any holiday inn property. She was overly friendly and talked to each guest. I wish I could hire her for my operation.
September 23, 2014
Rated 5.0 out of 5.0 by EKY1 Excellent Staff
The desk clerk was very attentive along with the manager; housekeeping gave us extra towels when needed and the breakfast food and staff were excellent. I have never seen breakfast refill your coffee but she did and was very friendly and helpful.
September 16, 2014
Rated 5.0 out of 5.0 by frequenttravlr VERY CLEAN and Wonderful Customer Service
Everyone we have encountered at the front desk is very nice and helpful. During one stay our keys didn't work when we got to the room and the woman at the front desk followed us up in case they didn't program again. It is quiet and the super clean! We were each given a FREE bottled water when we arrived. I am used to a Tempurpedic bed so the bed could have been softer for me but it was still comfortable.
September 12, 2014
Rated 5.0 out of 5.0 by Mikamom Very nice
Very nice, staff was great, comfortable bed. Worth the price. I'd stay again.
September 4, 2014
Rated 5.0 out of 5.0 by Razorback Lover Excellent place to stay for many reasons
We have stayed at a lot of Holiday Inns in the two years that we have had our IHG Rewards credit card, and this is probably the best one out of all of them that we have visited! We were greeted very warmly by the front desk staff upon arrival. The room was very nice and roomy. The breakfast selection was exceptional and the dining area was very spacious. Sandy, who was working the breakfast area, greeted us every morning and was just super friendly. Exceptional hotel. It was worth the 20 minute drive each way every day to get to our event.
September 4, 2014
Rated 5.0 out of 5.0 by Molo Excellent hotel
Very clean hotel and room. The bed was very comfy and the staff was great. The breakfast was very good...and the cooks very polite. I visited for the 2014 Corvette Caravan...the room was a bit pricey
September 1, 2014