Rated 4.7 out of 5 by 131
Rated 5.0 out of 5.0 by neighbors24 Great Hotel
Hotel staff is great along with the accommodations I highly recommend if traveling through the Franklin area.
August 18, 2014
Rated 5.0 out of 5.0 by jzyjean On the road again
A reliable, relaxing, and comfortable respite in the middle of a road trip. This is the perfect stop for us between Little Rock and Cincinnati.
August 15, 2014
Rated 4.0 out of 5.0 by V.A.N. A little over priced
This was a nice hotel, a little over priced, and the hotel bar/ guest were loud in the hallways at 12-2 am. I wanted a clean place to stay while traveling to my destination for work, and due to the area being sold out, this was my option. I felt if the price was dropped a little bit, it would better suit this hotel.
August 14, 2014
Rated 5.0 out of 5.0 by pukandflea Friendly staff and beautiful hotel!
the staff at the franklin Kentucky property was very nice and helpful, from checkin to checkout we were made to feel at home! the staff was very informative on area attractions and restaurants!! Would definitely return and highly recommend this property!!
August 12, 2014
Rated 5.0 out of 5.0 by Booster.turbo Nice clean room super friendly staff
We ended up at this hotel because we booked at the last minute and hotels in Bowling green were booked. I am glad that happened. The staff at this hotel was great. I would stay here again.
August 5, 2014
Rated 5.0 out of 5.0 by Arrow32 Great Service and Management
I have stayed at this location several times and its always excellent. Santosh is the best manager i have ever met at any hotel. Hes the friendliest manager i have ever met. This man should be teaching classes for IHG in customer services. I always make a point of staying at this Holiday Inn Express when im in the area.
August 3, 2014
Rated 5.0 out of 5.0 by Aventura Aventura
Great hotel and always great to smell and eat the cookies. Thank you!
August 3, 2014
Rated 5.0 out of 5.0 by unionstuff Great experience
We were welcomed by the General Manager, Santosh, as we entered the lobby. He was friendly and after a few questions about our possible stay, he provided a nice room choice and even a Military rate, which was greatly appreciated. A couple of bottles of water were presented, which hit the spot after a long drive.
We found the room to be in very clean condition. The bed was comfortable and everything worked.
The 24/7 coffee bar was a nice touch and even had fresh half and half, which is not found in too many hotels these days.
The support staff at this hotel was very accomodating. It is obvious that there is a real effort to make the customer feel welcome and appreciated.
We will definitely stay here again.
Thank you Santosh and staff.
August 2, 2014