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Rated 4.8 out of 5 by 306 reviewers.
Rated 4.0 out of 5.0 by Enjoyable visit We have stayed at this hotel numerous times over last couple of years. Every time there has been an issue that was out of character for Holiday Inn hotels. The issues were always handled correctly, in time. This time they forgot to make up the room after the first night. But other things they took care of immediately and with a great attitude. I asked for a rollaway bed for the second night when my grandson was going to stay with us. It was at the room within an hour. They respond well to requests and do make you feel welcome. I will stay there again when I am in the area. November 20, 2015
Rated 5.0 out of 5.0 by Very nice stay One of the better hotels I have stayed in for the rate. November 18, 2015
Rated 5.0 out of 5.0 by Great to sleep Staff is outstanding, loyal and very helpful. Usually they mention breakfast which is definitely worth staying around for..eggs, pork sausage and hot cinnamon buns...doesn't get any better. ~Loads of good coffee as well. The room I have stayed in 3-4 times now over the years. Bed is very sleepable. Bathroom is spotless and well stocked. Whole location is pet friendly and welcoming of pets. A very welcome stop after a long day on the road! November 17, 2015
Rated 5.0 out of 5.0 by Staff and comfort excellent Driving north from Birmingham, AL through Nashville late at night. I could not find a room north of Nashville until I saw the Holiday Inn Express sign from the highway. Upon arrival, with no reservation, I anticipated that either there would be no rooms available or the price would be very high. The front desk person welcomed me with a smile and "we keep the lights on waiting for you". Gave me a room at a very acceptable price and at 2 am I felt comfortable that I had a place to stay. If I have a chance to stay north of Nashville again I would definitely stay at this Holiday Inn Express. November 17, 2015
Rated 5.0 out of 5.0 by Good room and breakfast This hotel had a very good breakfast, the rooms were clean. The only problem is I the bed could have been a bit more comfortable. November 17, 2015
Rated 5.0 out of 5.0 by Convenience and great service and amenities From friendly service desk check-in to advice about the surrounding area convinced me that I made the right choice in visiting Holiday Inn express at Franklin. The breakfast variety was outstanding and even included my favorite yogurt as well as efficient refills of coffee. This will be a good stopover destination in the future as I travel between homes. November 14, 2015
Rated 5.0 out of 5.0 Great and Clean VERY Clean and neat. Very Friendly and helpful staff. Comfortable beds. Slept like a rock. Was very easy to relax after a couple of Long days of Driving and working. I have you programed in my GPS for future use. Thanks for a Great and relaxing time. November 9, 2015
Rated 5.0 out of 5.0 by Excellent stay The room, staff and the food were excellent. Do not hesitate to stay here. November 9, 2015
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