Rated 4.8 out of 5 by 380
Rated 5.0 out of 5.0 by Verified Reviewer Just what I needed after a long drive
The room was clean and comfortable. After a long drive it was a quick check in and they accepted pets for a small fee. The king size bed was filled with pillows that made the room even more welcoming. Easy access to the pool and hot tub. Just what was needed. Great breakfast to fit my time schedule in the morning and then easy access to the highway again in the morning.
April 28, 2016
Rated 5.0 out of 5.0 by dudes got it nice
thank you to the quick check in and accessibility to the location from the highway, the bed was very comforting and lighting was great, only downfall was not enough accessible outlets for our many devices that need cords and charging
April 25, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Good hotel
Nice and up to date hotel. Rooms were clean and comfortable. But, the pillows are horrible as very soft and flimsy and not comfortable and no support even while using 2 pillows. Otherwise room is clean and was nice.
April 25, 2016
Rated 5.0 out of 5.0 by smalll Comfortable bed and great service
Everything was good and of high quality. We were given room upgrade because of our IHG platinum statis but in lou of the upgrade would have preferred a lower financial rate for the nights stay.
April 19, 2016
Rated 5.0 out of 5.0 by Big Dog2 Great Service and politeness
The staff at the Holiday Inn Express in Franklin, Ky made us feel at home, comfortable, very accommodating and willing to help with any concerns. The Hotel was very quiet and we received a great nights sleep.
April 13, 2016
Rated 5.0 out of 5.0 by PaulG19 Covinient and clean
A good stay at an okay price, no complaints. The staff was quick and courteous.
April 11, 2016
Rated 2.0 out of 5.0 by Newts2 Room
Room was good, microwave had been removed and there was a guest sleeping in the lobby when we went down for breakfast
April 9, 2016
Rated 2.0 out of 5.0 by Dash114 Limited food For Breakfast, But they tried
Our issue Breakfast: When you go down and the pancake maker has no mix, No Milk, no omelets, no Fruit. Travelling with kids were love the variety. They can get picky, so started them with a grumpy day. They ate dry cereal.
The attendants apologized and sent someone for milk at the store. It arrived when we were leaving.
Average room and what you expect of a Holiday Inn Express for Comfort.
Pool was clean.
April 7, 2016