Rated 4.3 out of 5 by 120
Rated 4.0 out of 5.0 by Infor24 good rooms
Everything was good, breakfast quality on hot items could be better. Beds are good and pillows are great. Internet worked great.
February 27, 2015
Rated 3.0 out of 5.0 by Robertbaird10 Barely average Holiday Inn Express
2nd time staying here but I am not sure if I will stay again. Hotel is barely average when you consider the price versus the value:
- Fitness center is one treadmill and a small selection of dumbbells, located in a small room
- I am a Platinum member and did not receive my welcome points
- Television channels constantly fading out from a slow connection and some channels can not be received at all
- Rooms are small (queen size bedroom)
- Hotel is difficult to access as there is only one access road, which is a construction road
- Location was close to the business I was working at and there is a choice of restaurants in the area
- Rooms were clean
- Wireless was adequate
- Staff were friendly
February 24, 2015
Rated 5.0 out of 5.0 by canatal excellent
very nice place to stay employes very nice room very clean
February 17, 2015
Rated 4.0 out of 5.0 by HeatherM1234 Great Service
Stayed at your property last night and have to say we were pleasantly surprised. The hotel was clean, centrally located and was a a great value. What impressed us the most was the staff, they were very accommodating and helpful!
We stayed at your property for one night on the way to Ohio. I had work in the area, so it was a convenient place to stay.
My daughter got car sick on the way to the property last night and this morning my mother was running around trying to replace/ clean items from the night before while taking care of my two year old (while I was at work).
Iris, was extremely helpful. She went above and beyond to help my mother multiple times this morning. In addition, when we realized we left behind a toy into the room, she ran back into the room to find it and found a cell phone charger we also forgot. When we tried to give her a small tip, she refused it and said "It's my job to make you comfortable". It is people like Iris who make a difference not only in our hotel stay but also in our day! Thank you!
February 12, 2015
Rated 5.0 out of 5.0 by Boblemans Good location, price and room
Nice place, good location. Rooms were comfortable at a good price. Breakfast was good and staff was great!
January 19, 2015
Rated 5.0 out of 5.0 by sammiCat very nice hotel!
We stayed here one night, and were very happy with everything about this hotel. Clean, quiet, comfortable. And we loved the automatic pancake maker in the breakfast room - press a button and in a minute delicious pancakes come out! What will they think of next?? We travel quite a bit and wish all hotels were this nice and reasonably priced,
January 6, 2015
Rated 5.0 out of 5.0 by needel878 Great stay
Friendly service, comfortable sleeping, good air quality and good breakfast food.
December 23, 2014
Rated 5.0 out of 5.0 by Mr Tim Comfortable bed and great service
I always choose this hotel when staying in the Malvern/Frazer area because it has the things that I value in choosing a hotel.
December 23, 2014