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Rated 4.3 out of 5 by 200 reviewers.
Rated 3.0 out of 5.0 by Not Bad but Not Great Rooms are adequate for business stay. Staff was exceptional- very warm and caring. I could tell that the hotel previously catered to smokers, although it's now a non-smoking facility. The smell lingers. Breakfast choices were okay but could use some variety. Overall not a bad experience. January 27, 2016
Rated 5.0 out of 5.0 by Great stay Good location and an enjoyable stay in the area. Ease to get in and out of the area and lots of local shops. January 20, 2016
Rated 5.0 out of 5.0 by Great service The staff was extremely friendly and helpful. Special kudos to Paula that staffed the kitchen and dining area during our stay. January 20, 2016
Rated 5.0 out of 5.0 by Great staff! Entire staff is friendly and always wants to assist your stay. We especially enjoyed Paula that attended the breakfast area. She was especially friendly, kind, and helpful. January 17, 2016
Rated 2.0 out of 5.0 by Sound Proofing Needed When travelling on business, sleeping soundly is critical. It is difficult to stay focused on presentations and meetings when you are tired. Unfortunately, I did not sleep well during the two nights of my stay and the Holiday inn express in Frazier-Malvern. The person in the room next to me had a phone conversation from 12 pm to 1:30 am and I could hear the conversation through the wall. this made sleep very difficult. The pipes were loud when someone on another floor would flush the toilet causing me to wake up once I finally was able to fall asleep. The second night of my stay, the neighbor had another late night conversation, this time ending at 10:30 and again had the sound of water rushing through pipes wake me up. It would benefit the people staying at your facility if there were better sound proofing in the rooms. January 16, 2016
Rated 5.0 out of 5.0 by Clean and Comfortable Clean, comfortable and efficient travel for business. January 9, 2016
Rated 5.0 out of 5.0 by Clean room and wonderful service. I stayed here for a business trip. The staff was friendly and I was treated courteously. The nearby restaurants make dining out easy without needing to drive. I would definitely recommend staying here. December 21, 2015
Rated 4.0 out of 5.0 by Lack of Access From PA Turnpike Exit 320 is the most convenient exit to use to get to this hotel however if you don't have an Easy Pass forget about using exit 320. This is an Easy Pass only exit which was SO inconvenient for me (an out is state visitor) as I had to drive out of my way to get to this hotel! December 16, 2015
  • 2016-02-04 T13:36:27.434-06:00
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