Rated 5.0 out of 5.0 by BplusJ Very enjoyable stay
No disappointments here. Clean, quite room, comfortable beds, and a complete hot breakfast. The motel is currently undergoing renovations and upgrading, so things soon will be even better!
April 12, 2013
Rated 4.0 out of 5.0 by Gilp Average, but acceptable!
I've stayed here many times and have seen the upgrades that have slowly happened. Now that there are restaurants and shopping nearby, the location is even better.
Lovely exterior and lobby. All updated. My room had not been upgraded yet, or so it seemed. I did notice that the carpet in the hallways had dirt in all the corners and the elevator was extremely slow. All the guests commented on this, but it's not that big of a deal.
The breakfast was very good with a variety of offerings.
I was not greeted as a Priority Club member. I was given any water or PC bag, which is usually done. Once I mentioned it, I was still not offered anything or even greeted with the usual "welcome back" or "thank you". Seemed odd and I wondered other than points, what was the point to being a Club member.
I would recommend, but there are lots of hotels in the area. I would price compare.
April 2, 2013
Rated 5.0 out of 5.0 by CurtA GREAT service
The people who work at your front desk are as helpful and friendly as any I have ever met.
April 1, 2013
Rated 4.0 out of 5.0 by BadgerBoy Wonderful Staff
The hotel was clean and comfortable. The staf was incredibly friendly and professional!
March 19, 2013
Rated 5.0 out of 5.0 by Meade49 GREAT ROOM, PROPERTY & STAFF
The Staff was very helpful and addressed any needs. Ami, one of the managers is always pleasant and helpful and has been so on all three visits to this particular location
March 11, 2013
Rated 1.0 out of 5.0 by Michaelh7 Management very weak
The management at this property does not care about Customers.
February 25, 2013
Rated 1.0 out of 5.0 by Michaelh7 Unresponsive Management
I called the management to discuss an issue. Left a message with the desk and on the manager's recorder. Never received a return call. I will never stay at this hotel again.
February 21, 2013
Rated 5.0 out of 5.0 by Floobiedust Another successful trip
This was my second business trip to this area. The first time I stayed at the Holiday Inn Exton and this time I stayed at the Holiday Inn Malvern. I would recommend either location; they both have very friendly people, good locations, and are well-maintained. The only complaint I've had against Holiday Inn (and I've stayed in more than 10 different locations in the past few months) is the "blah" breakfast everywhere. Sure, it's free, but the juices are watered down, and you get the same old cheese "omelettes" and either bacon or sausage. Go to a local diner instead.
December 17, 2012