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Rated 4.3 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 GOOD GOOD NIGHT,ROOM WAS VERY NICE,ALSO THE EMPLOYEES.WERE FRIENDLY PROFESSIONAL April 23, 2015
Rated 4.0 out of 5.0 by Great stay would recommend this hotel, came in late and needed something to eat. Front clerk was knowledgeable of the area and was able to help us locate a restaurant at 11:30 pm at night. April 22, 2015
Rated 3.0 out of 5.0 by Average Hotel But Would Stay Again Holiday Inn Express – Frazer/Malvern, PA Pros: Recognized me as a Platinum Elite member Very friendly staff. “Have a good day” when leaving and “hello or good evening” upon returning Large and clean room with good lighting Room contained mini-fridge and microwave Bed firm but comfortable with comfortable pillows Large amount of wash basin counter space Excellent shower water pressure Quiet hotel Good fitness center Good (free) breakfast. Standard HI Express choices Cons: Wash basin located outside of bathroom which could disturb others in room when being used Bathroom light on/off switch located on wall outside of bathroom Television stations tiling (picture having large random squares) frequently every night indicating a poor satellite signal even though the weather was good Worst internet speed I have encountered in any IHG hotel I have stayed at. Average speed was 0.29 Mbps Coffee available in lobby 24x7 but always cold in the evening and at night. Had to use microwave in room to heat it up Construction noise beginning at 7 AM every morning due to activity next to hotel. Stay in rooms x15 through x26 to get away from construction noise April 21, 2015
Rated 4.0 out of 5.0 by Breakfast staff was very slow to replenish choices Everything was great. I would have given a 5 except the breakfast which is normally good at expresses was lacking. They were out of a lot of items, and it was 30 minutes before staff came in to replenish any items. April 20, 2015
Rated 5.0 out of 5.0 by Friendly service and clean room Friendly staff, clean rooms, good breakfast and easy check in and check out. April 16, 2015
Rated 5.0 out of 5.0 by Comfy great room at a great rate will be staying at a HI again this monday April 12, 2015
Rated 2.0 out of 5.0 by Staff excellent, no pets Staff was cordial and helpful but we had something of an emergency with my daughter and she needed to bring her dog to the hotel but this was not allowed. Was quite disappointed that an exception would not be considered. My son recently moved to Malvern and we have stayed at this hotel before, and I am a Platinum member of IHG but we will stay elsewhere on our visits in the future. April 9, 2015
Rated 4.0 out of 5.0 by good locaton very good and I would sta there agains if going to a place in the vicinlotu of malver or cheser county pa March 30, 2015
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