Rated 4.3 out of 5 by 179
Rated 4.0 out of 5.0 by Boots1951 Nice hotel - good location
I was in Philly to welcome my 4th grand nephew. Unfortunately, I was there the same weekend as the Pope. The value of the hotel, I'm sure, would have been fine under normal circumstances. They raised the price of the rooms for the weekend, thus making it more expensive than it was really worth. Still in all, it's a nice hotel, the room and bed were quite comfotable, the staff was exceedingly friendly and helpful, and it's in a nice location. I would definitely stay there again, if I have occasion to be in that area.
October 7, 2015
Rated 5.0 out of 5.0 by Shelly` Comfortable, Clean Room; Excellent Service
We were in town to volunteer at the Dressage at Devon Horse Show. This is the 3rd or 4th time we have stayed at this Holiday Inn Express. It is convenient to the show and to all businesses and restaurants we like in the area. The rooms are clean and well cared for. Even the breakfast in the morning is good.
October 7, 2015
Rated 1.0 out of 5.0 by hjd1881 Too bad the staff is there...
The hotel is a great location and the quality of the rooms, beds, and amenities are fine, but the staff was subpar by all standards. The cleaning staff decided to hold up the only elevator in the hotel to argue and fight with each other then proceeded to jam into the elevator with myself and 2 other guests with smelly garbage bags in hand to ride the 4 floors down. I had garbage bags touching my legs the whole ride down which I can honestly say as a paying hotel guest, was a first in my life! Later that night when I realized I forgot my toothbrush, I called the front desk to request one be brought up, I was told I needed to come downstairs and get it because she was the only one there and she didn't know when she would be able to bring it up...so I went down the smelly elevator again to get a toothbrush since there was only 1 person on staff according to the woman at the front desk. I would never recommend this hotel to paying customers, if you are getting a free stay, ok, and if you know what you are getting into, ok, but I would not stay here again.
September 23, 2015