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Rated 4.7 out of 5 by 234 reviewers.
Rated 3.0 out of 5.0 by very poor food service My husband went to breakfast @ 8:15. All 4 coffee pots were empty. He went to the kitchen to seek assistance. No one was there. He went to the front desk where the girl was texting on her phone. After waiting a bit, she finally looked up at him. My husband told her about the situation. She said she would contact someone and went back to texting. She never stood up during the entire conversation. Later we both went to eat breakfast. There was coffee, but the food was cold and there was no one around for assistance. I am only reporting this information because we are also in the service and hospitality business and would want to know about this type of service. The facility was lovely. One of the lamps in our room had a burned-out light bulb. Not a big deal-we just left a note for the cleaning personnel. March 1, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Great stay while visiting family nearby. Friendly staff. comfortable bed. great TV channels. Beautiful pool and patio. Great location for shopping and restaurants. Loved the balcony overlooking the pool.Very clean room and bathroom. Would have liked more closet space and hangers. Efficient electrical outlets and lighting. Parking was a little crowed. February 26, 2015
Rated 5.0 out of 5.0 by Up to date and clean Enjoyed the stay, just a block away form Main Street, so within walking distance of a few good places February 26, 2015
Rated 5.0 out of 5.0 by Accommodating Front Desk We were very pleased with our treatment at check-in. I had inadvertently made reservations through someone other than Holiday Inn. We were not happy with the room that that price allowed for. The front desk was very understanding and after reviewing out priority account gave us a better room. I appreciated their understanding attitude and swore I would never make hotel reservations again (normally my husband's responsibility). We were very pleased with our total experience and loved the view of the lovely pool area. February 25, 2015
Rated 5.0 out of 5.0 by Great, relaxing stay. I was booked at this hotel for one night and then, before my arrival decided to change it to two. I was so glad that I did as it was such a lovely property. The room was large and spotlessly clean with a balcony overlooking the pool. Staff members were friendly and helpful, always smiling and greeting me as I passed the reception desk. Internet worked well and I was able to use Skype without interruption. The only slightly disappointing thing was breakfast - the bagels and other baked items were hard and, although okay once toasted, did not seem appetising before this. The hotel is is a great postion - easily walkable to the centre. I would definitely stay here again. February 22, 2015
Rated 5.0 out of 5.0 by Excellent stay! By far the best Holiday Inn Express I've ever stayed at. I was not expecting this. Between the amazing staff and the amenities, you really can't beat this place. This hotel must be really new, because it has that new hotel smell. Everything was super clean, and this was refreshing for someone who stays in hotels a lot. The lobby area was huge, and very modernly decorated. All of the public spaces were really well kept. The room was perfect. I had a deck overlooking the pool oasis area, which by the way is pretty awesome. They have several pools, waterslides, a hot tub, and some fire pits which are utilized during the colder months. I would definitely recommend staying here if you are in the Fredericksburg area. February 20, 2015
Rated 5.0 out of 5.0 by Karen Very nice place to visit. Clean city. Cute shops.Very accomadating guest clerk. We just were not there long enough. February 17, 2015
Rated 5.0 out of 5.0 by Room was very large & spacious. Nice hotel overall. I've preferred this brand hotel on this trip. I like the familiarity, atmosphere and rooms. Please consider having genuine breakfast items that tastes real/natural. Please can the powdered eggs among other things. February 7, 2015
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