Rated 4.6 out of 5 by 162
Rated 2.0 out of 5.0 by CPAL Unpleasant stay
I have stayed at this property before and it was fantastic. Unfortunately this past weekend it was not. My spouse and I needed a getaway weekend and were so excited to return. Upon checking in we got into our hotel room to find it at 88 degrees with no air conditioning on. It took 6 hours for the A/C to cool the room to 75 degrees. We had to leave the premises and shop and dine to stay out of the heat. Not only this, but the refrigerator door was popped open with water on the floor and water in the bottom of the frig. It would not close and we had brought drinks to be cooled. We called the front desk and they switched out the frig but it also did not cool down until well into the evening. On top of this the room itself smelled musty and like the plumbing was backed up. We asked to switch rooms with all of these issues but there was only a handicap room available so we declined. I actually went to HEB and bought room spray to be able to stand the smell. This was not worth our money and we were told we would receive an adjustment but we did not. I am sure it was just an unfortunate set of circumstances but honestly it ruined our weekend getaway and I don't know that we will be back to this hotel.
September 3, 2014
Rated 4.0 out of 5.0 by doggie78 great pool
Awesome pool, had a fantastic time. There were plenty of towels and seating.
September 2, 2014
Rated 5.0 out of 5.0 by JaymeMcG Great Hotel!
Traveled for a girls weekend. Very nice hotel. Great location. We will stay at this hotel again int he future.
August 27, 2014
Rated 5.0 out of 5.0 by Coliny Welcome break
The facilities at this hotel were to a very high standard, especially the pool. The facility was clean, well designed with decor to a pleasing standard. Staff were friendly and helpful. Breakfast provided a wide choice. In essence, the hotel provided a welcome break on the Santa Fe to Houston leg of our vacation road trip.
August 27, 2014
Rated 5.0 out of 5.0 by Smith2014 Very relaxing.
This is the third time I have stayed at the Holiday Inn Express in Fredericksburg. The hotel is very clean, nicely appointed guest rooms, friendly staff. The pool and it's surroundings are very nice. The hotel is in a good location within a short walking distance to Main Street. Will definitely come back in the future.
August 25, 2014
Rated 5.0 out of 5.0 by Blingqueen Pool was amazing in itself
I was very pleased with my stay here. The staff was courteous and professional. We were given cookies at check-in. Our room was huge and clean with bath and body works amenities which I was not expecting. The pool itself is AMAZING. My daughter and I had such a good time, going down the slides and floating on the lazy river. Our beds were very comfortable and the breakfast in the morning was excellent. I highly recommend this hotel to anyone coming to Fredericksburg whether it be for business or pleasure. We will be coming back here.
August 24, 2014
Rated 5.0 out of 5.0 by Maniton Excellent service and beautiful pool
Our family enjoyed our stay at this hotel. The pool was what drew us to stay at this hotel and the kids were not disappointed!
The staff was friendly and if we had any special requests they tried to accommodate us.
Housekeeping was friendly and quick to help. Friendly ladies.
August 24, 2014
Rated 5.0 out of 5.0 by Hudson26 All around great stay
Just an all around great stay especially one of the maintenance guys whom went way out of his way to help me when my vehicle would not start due to battery problem.
August 23, 2014