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Rated 4.7 out of 5 by 405 reviewers.
Rated 3.0 out of 5.0 by Not HI at it's best Problems with bed comfort, water pressure, thermostat and Wi-Fi was not consistent with level of comfort I have previously experienced at HI Express January 27, 2016
Rated 3.0 out of 5.0 by weekend getaway This is the best HIE facility we have ever stayed in. My wife and I were celebrating my birthday with a weekend getaway to Luckenbach and booked one night at the HIE. We booked through the hotel's website and paid full price for an oversize king room with an in room Jacuzzi tub. The facilities are incredible and the room layout is amazing, however, the housekeeping staff dropped the ball and the bathroom was filthy and the bedding was clearly not changed from the previous guests. January 27, 2016
Rated 5.0 out of 5.0 by Everything we expected. The hotel is just what we wanted - quiet, clean, comfortable and good breakfast. Staff showed concern about a mixup we had with housekeeping. The room rate was a little high but have to consider the location and time of year. January 25, 2016
Rated 5.0 out of 5.0 by Mini Vacation We could not ask for better accommodations or friendly and helpful staff. The hotel staff made this a wonderful mini-vacation and we will return for another mini-vacation later this year. January 23, 2016
Rated 3.0 out of 5.0 by Poor breakfast The room and the overall hotel were very clean and up to date in it's furnishings. The pool is very pretty and would be great for kids. We didn't go in it because it was to cold. However ,the breakfast that was offered was poor. The only meats offered were turkey sausage and lunch meat ham. The only eggs offered were hard boiled eggs and scrambled eggs folded over with cheese. I'm lactose intolerant so I couldn't eat the scrambled eggs. The food wasn't hot or fresh. For what you pay to stay there you should be able to get a good breakfast as well. Especially since breakfast is offered. January 20, 2016
Rated 4.0 out of 5.0 by Comfortable room - loads of space Lovely spacious room. The hotel is very conveniently located for the Pacific Museum. For an evening meal we recommend Otto's. January 20, 2016
Rated 5.0 out of 5.0 by Very well maintained Clean and well maintained. Good continental breakfast. Friendly and helpful staff. January 18, 2016
Rated 5.0 out of 5.0 by Plastic food The system uses a prepared format of breakfast foods that I do not care for. the eggs, bacon, sausage and biscuits are just awful. The cereal, yogurts, fruit and coffee/tea are good to excellent. I never do waffles or pancakes so no comment. January 12, 2016
  • 2016-02-05 T14:41:13.610-06:00
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