Rated 4.5 out of 5 by 425
Rated 5.0 out of 5.0 by HBIII lovely hotel and visit. Shame about greeting from reception staff
Hotel stay was lovely but wasn't impressed with the length of time and attitude of receptionist staff on arrival. There was three members of staff behind the desk and i waited 10 minutes to be checked in. Was referred to as "He/him on a number of occasions"
Then had to chase award points for checking in as they weren't awarded before i left. Name hadn't been added to list. They were awarded within hours of complaining.
July 30, 2015
Rated 5.0 out of 5.0 by CAP_8262 Clean, Comfortable, Friendly and SMOKE FREE
Fredericksburg, VA is halfway between our home in New York and our favorite vacation resort in South Carolina. We have stayed at this Holiday Inn Express the last 3 years. The reason we originally chose this hotel was the fact that it is totally smoke free. We keep going back because of the clean rooms and friendly staff. Our grandchildren love the pool and the adjoining rooms.
July 30, 2015
Rated 5.0 out of 5.0 by efgs great value and clean
Nice staff, clean hotel and very accessible. Breakfast adds great value and makes the choice easy to choose HIE.
July 30, 2015
Rated 5.0 out of 5.0 by Pops SHMCNJ Business/Pleasure
I've stayed at this particular facility several times in the past for both business and pleasure when in Fredericksburg which is approximately three to four times per year.
The facility is clean and comfortable and the staff has always nothing less than excellent and accomodating. I would single out one employee named Mindy (or Mandy) who assisted me on our most recent visit. She's clearly an asset to your business.
Gary A. Watson Sr., Secretary
July 27, 2015
Rated 4.0 out of 5.0 by 50 Year ND Fan Great experience
Comfortable bed, quiet room, pleasant staff. Only con, ice machine on 4th floor broken but not a major problem (just went to 3rd floor). All in all would definitely stay here again if in the area.
July 26, 2015
Rated 5.0 out of 5.0 by lochswan Mr Greg Turkich
The best Holiday Inn I have ever stayed at. The staff, especially at the front desk are exceptional. See my other cooments in this survey for more.
July 23, 2015
Rated 4.0 out of 5.0 by Conan1 Nice employees
Good overall...Traveling through the area and have stayed in the area for family in the past... I would stay there and recomended to others
July 22, 2015
Rated 4.0 out of 5.0 by tll2 Clean and attractive
Excellent room and beds, however, pillows were labelled as soft or hard. I found both to be too soft. Room amenities were very good. Breakfast selections were excellent and the staff was courteous, helpful, and efficient.
July 18, 2015