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Rated 4.5 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by NC Home Boy Quick access to and from I-95. Rates were good and the stay was very pleasant. June 18, 2014
Rated 5.0 out of 5.0 by Comfortable stay The room accommodations were very comfortable and the staff was friendly and responsive. June 18, 2014
Rated 5.0 out of 5.0 by overnight stay Room was large with clean comfortable beds.Good location off of I95.Lots of shopping and food options in immediate area. Staff wasn't that friendly.In fact,I had called earlier prior to check in just to notify that I would require a late night check-in. Was told that the hotel was completely booked and that after midnite my room would no longer be guaranteed even though I had made my reservation 1 month prior with a credit card on file.I felt a lot of pressure to arrive before midnite in fear that I would have no place to stay that night. June 17, 2014
Rated 5.0 out of 5.0 by Highly recommended! Great service and very comfortable room; this is a great place! Take a break from traffic on I-95 and enjoy this hotel. June 17, 2014
Rated 5.0 out of 5.0 by Military TDY Great location, service and clean/comfortable rooms. Would stay here again on business and leisure. June 15, 2014
Rated 5.0 out of 5.0 by THE BEST HI EXPRESS! OUTSTANDING SERVICE I guess it starts with the general manager Mr Hai who was very accommodating to my requests. He tries to make your visit as pleasant as possible. The front desk staff (Mendy) are excellent and professional. Jintea is outstanding and will go above and beyond to make your stay pleasant. Gave me printed directions and recommendations for places to eat. She was both the concierge and front desk attendant for me! She definitely brings her A game to work and is a true professional. The cleaning staff do a great job and the rooms are spotless. This place is popular and was sold out most nights I was there so book ahead. Thanks again for the great service!!! June 13, 2014
Rated 4.0 out of 5.0 by Room Cleanliness The was clean but there were several items left in the room from a previous guest. One item was left beside the bed an another was partially under the chair in the room. June 11, 2014
Rated 3.0 out of 5.0 by Thin walls I could hear all of the people in the rooms next to mine and above me. Made it hard to sleep when at 11pm the guy next door was on his phone for an hour. I could hear everything! Besides that, the hotel is nice. Very clean and comfortable. June 11, 2014
Rated 2.0 out of 5.0 by Good Service - Issue with Bathroom This hotel was in the middle of our trip from FL to NY. We have stayed here before with no issues except finding a place to eat. We traveled south to the next exit and found a great shopping area with plenty of restaurant choices just 5 minutes away. The hotel staff should be able to communicate this option to quests. The Bathroom shower did not drain water and we were standing in water during our showers. We left early morning and the breakfast did not start until 7:00am. They should at least serve coffee for the early travelers. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable suite and great service Our suite was just right for our adult daughter and us. She could stay up late watching TV, and we could get up early. While the couch could have been better, the beds were wonderful. Breakfast was great in a wonderful room. The pancake griddle wasn't working for the day we were there but there were plenty of other options. The staff was so helpful in storing our three bicycles for us during our stay. June 10, 2014
Rated 5.0 out of 5.0 by Will Visit Again A fairly new hotel (3 years old per receptionist). Comfortable and clean accommodations, off-interstate, and surrounded by eateries and shopping. There is an associated restaurant next door and a WaWa's next door. Can eat, gas up, and go! Pleasant staff members. June 7, 2014
Rated 5.0 out of 5.0 by Great Experience This HI Express should be the model for many others, as the staff, service, room and cleanliness of the place was outstanding. I tip my cap to the management and staff for running a first class place. June 5, 2014
Rated 5.0 out of 5.0 by Good hotel, nice visit We stayed here for a college reunion. The hotel is right of the interstate. The IHG reward got us a upgrade to a suite. The room was nice. Beds comfortable. Sofa kind of old. Breakfast was everything we wanted and needed. Indoor pool was fine. June 4, 2014
Rated 2.0 out of 5.0 by Basic accomadations Everything about this property is just enough to have a place to stay. The location is not close to any good eating places, or none the staff could recommend. The one recommended next door looked okay but the entrance is next to the bar area with a strong scent of cigarette smoke as you walk in and that was a turn off, we didn't stay. Other choices were fast food types. Even though we were on the fifth floor we could hear noise below from the entrance especially motor cycles. The ding of elevator bell could be heard through the door as well as conversations in the hall and other guest room doors closing. The rooms are clean and comfortable enough and the breakfast is like most other properties of the chain, basic. May 28, 2014
Rated 4.0 out of 5.0 by Good staff and clean This property would have been 5 star across the board except for the fact that we could hear every footfall from the room above, and each time their toilet flushed it made so much noise in the wall it sounded like we would be flooded at any moment. Parking was not the best and was further limited by the fact that a number of spaces at the side of the building flooded badly during a rain, to the point of soaking the interiors. The staff did warn guests of this possibility and had a notice posted but fixing the issue would be better alternative. May 20, 2014
Rated 5.0 out of 5.0 by Staff very accomodating the Young lady at front desk Mindy was excellent. She has accommodated us several times. Great personality, all of your facilities should have an employee as Mindy May 20, 2014
Rated 5.0 out of 5.0 by Great service and clean The staff were very helpful and always available. The room was very clean, quiet and spacious. Overall a really great hotel. May 13, 2014
Rated 4.0 out of 5.0 by Nice place, nice people As expected a good value, no complaints. Good breakfast - several healthy choices. May 10, 2014
Rated 5.0 out of 5.0 by Great Stay - Highly Recommended!! Stayed here overnight for local travel ball tournament. Check in was efficient and the front desk clerk, Preston Coates, was extremely helpful. Out room on fifth floor was quiet, spotlessly clean, and the beds were very comfortable. The free breakfast on Sunday morning was great - fresh and arm food was available: scrambled eggs, turkey sausage patties, pancakes, cinnamon buns, and more. The breakfast area had more than enough seating and the area was well attended by staff and was kept clean. Accessing to the hotel was convenient and a few restaurants were within walking distance. A chain convenience store was nearby if one needed to get gas or other essentials. I can't really find anything that was negative with our stay at Holiday Inn Express on Warrenton Road. May 5, 2014
Rated 1.0 out of 5.0 by Unhappy traveler Recent stay at this property became problematic as I left my iPad and toiletry kit behind. Quickly realizing I made several phone calls to alert the hotel. After a few calls within 8 hours of my checkout I was told my items were not found. I had proof using an application to find my iPad that showed it was at the location. This program has since been deactivated. I have had no follow up from the manager who promised to investigate the incident. I find the communication lacking and was disappointed in the managements ability to follow up after the initial contact. You have lost a possible repeat customer! April 30, 2014
Rated 5.0 out of 5.0 by Great bed convenient location Like the title says, great bed and convenient location.... There is a wonderful employee that's been at the Front Desk both times I've been there, very friendly and helpful! April 23, 2014
Rated 4.0 out of 5.0 by Billing Hotel was great just watch, you bill over charged almost 300.00 put my card in the negitive, still have not fixed it 5 days later. April 23, 2014
Rated 5.0 out of 5.0 by Front desk, the best!! As we checked in, the front desk staff could not do enough to ensure that our stay was the best. April 23, 2014
Rated 5.0 out of 5.0 by 2 Night Business Trip Really nice room for the money. Friendly staff. Very little parking though. April 21, 2014
Rated 3.0 out of 5.0 by pay attention to paying rewards points to loyalty customers you owe me 500 pts, as I did not want a bottle of water and snack as i had may own..............please credit may rewards account as soon as possible, my stay was 4/2/14 April 18, 2014
Rated 5.0 out of 5.0 by Front desk clerk Horrible traffic so we arrived late and tired. The evening desk clerk was very helpful and friendly, Started the stay off to a good start. April 15, 2014
Rated 5.0 out of 5.0 by Super clean and comfy As always, we always choose Holiday Inns. We know what we are getting. We enjoy the cleanliness of room, comfy bed with all those pillows, good coffee, and a great TV. Location is convenient, next door is restaurant/lounge to enjoy and unwind. April 15, 2014
Rated 5.0 out of 5.0 by Excellent place to stay This hotel more than met our expectations. The staff were very helpful, the rooms and public spaces were very clean and breakfast was really good, too. The indoor heated pool was a bonus. It was very easy access to both the interstate and Fredericksburg itself. We would stay again if we are ever in the area and certainly recommend it. April 13, 2014
Rated 5.0 out of 5.0 by Excellent stay after a long trip Another great Holiday Inn experience. Check in staff are to be commended for their professionalism. April 6, 2014
Rated 5.0 out of 5.0 by great place to stop on I-95 stayed here on our south bound and north bound trip on I-95. The staff is great to deal with and fast getting you registered! both times the room was very clean and the beds comfortable. I would recommend this hotel. April 2, 2014
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