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Rated 4.3 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Comfortable Bed and Exceptional Service When I checked in I was informed that as a IHG member my room had been upgraded to one of the available suites. I was incredibly surprised to discover that. When I arrived in the room I was incredibly impressed with the size and comfort of the room. There was a complete seating area with two tables and a small kitchenette (Microwave, fridge, and sink) in addition to the standard desk and bed in the sleeping portion. The bed was one of the more comfortable hotel beds I've ever slept in and the sheets and towels were beyond soft. The staff is incredible. I had no concerns that were not addressed immediately by the staff (pancake machine at breakfast was being obstinate) and I was greeted very friendly by the front desk every time I passed by even if they were busy with other things. I strongly recommend this hotel for anybody staying in the Freeport area. January 15, 2015
Rated 5.0 out of 5.0 by Quiet sunny room We were traveling thru Maine in the end of December . This was one of our stops. The hotel was clean warm and welcoming. The stuff friendly. We had to use the laundry facility and that was the only minus I have for the hotel. The washer smelled of mold. It needs to be cleaned or replaced. It is pretty old. January 7, 2015
Rated 5.0 out of 5.0 Great Accommodations My home away from home. Always been one of my favorite hotels. Staff and rooms are great. January 6, 2015
Rated 4.0 out of 5.0 by relaxing Very clean and welcoming hotel with a friendly stuff. January 4, 2015
Rated 5.0 out of 5.0 by Very nice stay I am always so impressed with the staff here. The manager on duty remembered me from a stay I had over a year ago. Now THAT is great service!!! December 24, 2014
Rated 3.0 out of 5.0 by In this day and age - no gluten free options! WHY NOT???? This is a very clean, well run Holiday Inn, the staff could not be better, pleasant, eager to please and always smiling. I have stayed at this Holiday Inn in the past, and the last time I was here I was told they would be getting a gluten free options in the breakfast bar, well it has not happened yet! VERY DISAPOINTING I understand the hotel must offer what the standard Holiday Inn offers but could you not step out on a limb and have a loaf of gluten free bread in your freezer, or a bag of bagels in your freezer? Or a box of gluten free instant oatmeal in the cupboard for those of us who can not eat the standard offered fare? I can only hope the next time I stay at this hotel you will have taken care of this issue. Your staff should not have to continue to make excuses for your lack of gluten free options. December 21, 2014
Rated 4.0 out of 5.0 by maine great service and breakfast .a little loud from doors opening and closing To many young children in hot tub . December 18, 2014
Rated 5.0 out of 5.0 by Great location Good value for the area. Close to shopping in Freeport. Located just off 295 easy access to Portland and points north. Hotel is weell kept. Nice sstaff. Meets my needs as a IHG Rewards Member. Used points for this stay. December 16, 2014
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