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Rated 4.3 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great staff, comfortable stay, loud on highway We stayed at this particular hotel because we wanted to use our Air Miles. Unfortunately, we were not able to (they had run out of rooms that were available for Air Miles users). This was a major inconvenience and made booking a room very difficult, as the hotel did not even show up when we went to book through Air Miles. I'm not sure if this is an Air Miles problem or Holiday Inn - we didn't receive any help from either. However, we did contact Holiday Inn directly in the end, and booked that way and paid full price. So after a difficult booking, the staff we did deal with on the phone and in person at the hotel were great. Super pleasant, attentive, and very friendly. Our room was very clean, no issues, and our bed was king sized and very comfortable. There was a seating area with couch and two chairs which was nice and more comfortable than sitting up in bed, and was large enough for friends to visit. The room had some extras like fridge, etc. which were convenient. The bathroom was very large. The air and temperature were very comfortable. My only complaint really was how loud it was because we backed onto the busy highway. In the morning, it was super loud and all you could hear were cars wizzing by. I ended up using ear plugs. I also could hear people in halls in the evening, but nothing once we went to bed, but still - quite clear (people talking) when we were relaxing in our room). Overall, I highly recommend - the rooms were great, the breakfast was nice (hot, or you can get cereal, bagels etc.) and the coffee was good. They kept the eating area very clean and stocked. I just was annoyed that we couldn't use Air Miles (very disappointed) so book early if you plan to! and bring ear plugs if noise is a problem for you - probably the way our room faced. Our friends ran the fan to block the noise, but were a little cold in late October to do that. Overall - the staff were super pleasant and what made this trip worthwhile. October 27, 2014
Rated 1.0 out of 5.0 by POOR Review for Freeport-Brunswick Holiday Inn Express No heat in room for the first night!! Forgot to clean the room and nobody on staff at 4PM to clean the room and bring fresh towels. No compensation for the above. October 27, 2014
Rated 2.0 out of 5.0 by Highway noise The room was clean and lobby nice. However, the noise from I295 was TERRIBLE! I turned on the fan in my room (which was nice and quiet) and also turned on a white noise app I have on my iPad. Neither helped drown out the constant roar of the highway. Colleges were on the other side of the building (Route 1 side) and didn't seem to have the noise issues. October 27, 2014
Rated 5.0 out of 5.0 by Vacation stay My wife and I always stay at this property every time we travel to Maine. The staff is A1! We always feel like we're home here. The beds are so comfortable and the rooms are always kept pristine. They make our stay in Maine the best!!! October 25, 2014
Rated 4.0 out of 5.0 by Friendly efficient staff and nice amenities Being a business traveler I found it very convenient to have good WiFi service in the hotel and plenty of easy to access power outlets to charge my laptop, iPad, and two phones for the next day. The staff was also very friendly and worked very efficiently. October 24, 2014
Rated 5.0 out of 5.0 by Great Service and Friendly Staff The hotel staff was very friendly and very helpful with recommendations and directions. Room was clean and hotel was clean and comfortable. The price was a little higher than I would have like to pay. October 23, 2014
Rated 5.0 out of 5.0 by Great !! Very nice accommodations.....close to town.....front desk staff very friendly and helpful. Would recommend and will stay there when I return. October 20, 2014
Rated 5.0 out of 5.0 by Very convenient. Good service. Just south of downtown Freeport, this Holiday Inn Express provides a great place to stay and relax. It is convenient to I295 and several excellent local restaurants. The service was exceptional; I accidentally left some of my clothes in the room, so they mailed them to me the following day. I'd gladly stay there again. October 19, 2014
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