Rated 4.5 out of 5 by 109
Rated 3.0 out of 5.0 by comic Waiting at the Lobby
When I was ready to check out Wed. (Sept 18 2013) Morning I must have waited for 20 minutes before someone came to the counter before I could get my receipt. Usually I receive my receipt the night before under neith my door. But I didnt received this time and had to go down to the lobby to get it. It was about 600am.
I should have not have to wait so long to receive service. I'm lucky I woke up early enough not to be late for my flight.
September 23, 2013
Rated 4.0 out of 5.0 by kikki25 Like the room
I enjoyed staying at your Holiday inn the room was clean the maid helped us and gave us bottle water she was very nice. The only thing that i was not happy about was the parking .i had to park ahalf a block away and walk to my room at 1:00 am did not feel safe. need more parking for guess. But over all I will stay at other holiday inn.
September 11, 2013
Rated 5.0 out of 5.0 by Alphabets Great team stay in California
Spent the Labor Day weekend here with field hockey team. Rooms were ready early as was the breakfast. We parents came a long way to visit with our daughters and cheer them on. The staff made it very comfortable for us parents and our girls won their game! Thank you...
September 2, 2013
Rated 5.0 out of 5.0 by Helen50 Very comfortable beds and great service
Hotel very comfortable. The service and staff were great. Anything
or way they could help they did. They made our stay very pleasant.
I truly would recommend it to friends and family; If I come back that way, i certainly stay there again.
Thank you for all your help
August 19, 2013
Rated 5.0 out of 5.0 by Jackie2013 Happy Traveler
One of the best hotel and stay we ever had. Thanks.
August 16, 2013
Rated 5.0 out of 5.0 by mimi33 Enough outlets for the modern family!
New, modern facility and room. Loved all the amenities such as microwave and mini-fridge in room, big screen TV, reading lights and computer table. Average sized room seemed large because of the computer table and the lounge chair with side table. The property also has a pool, jaccuzzi, and fitness center. To top it all off there were evening beer, wine and snacks during the week! The entire staff was very friendly. We were in Fremont for a hospital visit. This was the perfect place to call home for several days.
August 5, 2013
Rated 5.0 out of 5.0 by ccarson1986 Comfortable bed and great service.
Comfortable bed and great service that's all I can say. Also really enjoyed the Managers nightly dinners and drinks :)
July 12, 2013
Rated 3.0 out of 5.0 by BoulderMatt Comfortable room, good service, too close to the highway to get the rating it deserves
Everything to do with the room, staff and service is really excellent. Unfortunately my room was right next to US I-880 and the noise was constant from the traffic. My HD channels were not working on my arrival. One call to the desk and the problem was addressed by the maintenance staff and repaired completely within 10 minutes. The beds were comfortable and the room ergonomics were very good also.
July 3, 2013
Rated 5.0 out of 5.0 by Yniguez1980 Beautiful Property and Great Service
I would have never known that this property right off the freeway was going to be so nice! It looks like it was recently remodeled, but if not the property was very well-kept! The rooms were huge and beautiful! I loved the electrical outlet access port under the TV! I loved the carpet in the rooms and hallway! I got to see my friend's suite and the that room was huge and gorgeous as well! Breakfast was good but out of the 5 days that I went down to partake, 3 of the days had the same options. It was still a nice perk though!
The staff was very nice and accommodating! It was a great trip and I plan on staying at this property again!
June 26, 2013
Rated 5.0 out of 5.0 by Cdmasam Comfortable, up to date room with great amenities.
The front desk staff were very understanding of my needs, as I work nights snd prefer no one above me for the noise made during the day. The layout of the room was very well thought out and the technical amenities were impressive. I would stay here again, no doubt about it!
June 17, 2013
Rated 5.0 out of 5.0 by Liliia13 Very happy staff, perfect service, excellent room
My first good impression was the greeting of welcome from the front desk clerk, he was very happy and friendly,
then to go to my bedroom I found a housekeeping employee and she very kindly instructed me where my bedroom was located, and when I opened my bedroom I felt a clean and fresh scent perfect for relaxing.
I was very happy.
Thank you "Holida Inn Express" Fremont Ca
June 14, 2013
Rated 5.0 out of 5.0 by Tweetybird Super clean
Thanks to the full staff for the 3/4 Marine reunion. They made it even more enjoyable.
June 7, 2013
Rated 4.0 out of 5.0 by IC0211 Booking
Should keep all records, so that when customers book, you are able to provide what we want.
May 30, 2013
Rated 5.0 out of 5.0 by JSANDFAM Great Overall Experience
We loved this hotel! The staff was friendly and efficient. The rooms are BIG, clean and comfortable. Breakfast was fantastic. This hotel is an exceptional value for the price!!!
May 23, 2013
Rated 5.0 out of 5.0 by beaverson41 Nice Hotel, Fast Internet, Over-priced
Everything was great, loved the hotel, the hotel just upgraded their internet provider, staff was super friendly, this is what I normally expect from Holiday Inn. Traffic is terrible if you are going into San Jose in the morning's.
April 18, 2013
Rated 5.0 out of 5.0 by ColorGeniu5 Wonderful staff. Excellent amenities.
Nice wall mount TV with connections to all sorts of devices. Movable office desk and very confortable office chair. Cool LED reading-lights mounted on both sides of headboard. Pricey, but worth it for the location if between Oakland and San Jose.
April 14, 2013
Rated 5.0 out of 5.0 by mobilewarrior Home feeling
Holiday Inn always give me a "at home" feeling, unlike commercial hotels. This Holiday Inn at Fremont kept this feeling. Highly recommended.
March 20, 2013
Rated 5.0 out of 5.0 by businessman1234 Sports team loved this place
We stayed here because it was near the stevenson sports complex. I must stay the rooms with two queen size beds are great and they have a wall divider for privacy. If you want your sports group to have a good time this is the place to stay. Thank you very much Holiday Inn Express Fremont!
March 19, 2013
Rated 1.0 out of 5.0 by KentWA2012 Threw out my personal things!
Everything was going great up until i purchased 2 pizzas. Left the pizzas in the counter in my room, left my room for a few hours while the staff did room service.
Come back to my room a few hours later to find that both pizza boxes were thrown out. Called the front desk to complain and the only thing i was told was that if things were left out of the fridge they were thrown out! That was a ridiculous excuse!!!!
Asked the front desk receptionist to communicate me with a manager but no one was available. I specifically asked her to have management contact me the following day when someone was available, never happened. I won't be staying in that same hotel ever again, even though it's close to job site, i rather drive more than have to deal with incompetent staff!
March 7, 2013
Rated 5.0 out of 5.0 by MJSH Gracious Service
The staff was outstanding. Everyone [front desk personnel, food service, housekeeping] added to our experience with their amiable, helpful attitudes. We had business to do there with a consultation team, and the staff went out of their way to make it a comfortable, positive experience.
March 6, 2013
Rated 5.0 out of 5.0 by businessman1234 A++++++++++++
A++++++++ service, staff, rooms! Thats all I need to say!
February 27, 2013
Rated 5.0 out of 5.0 by Natman Great suite with great kitchen
The suite we stayed in had a stove top, dish washer and full refer. The room had extra electrical which was great cause we bring so many electrical devices when we travel. No noise and very clean as usual. Staff very friendly and helpful. A lot of nice places to eat real close by as well as shopping and a big new movie house.
February 1, 2013
Rated 4.0 out of 5.0 by Jessica1234 Breakfast
I would love this place even more if they got rid of the styrofoam breakfast bowls and plates. Such a waste...
February 1, 2013
Rated 5.0 out of 5.0 by OPD83 bed is comfortable. microwave and frige is nice to be included in the room.
had a relaxing time after a long day with business.
January 18, 2013
Rated 3.0 out of 5.0 by Suzie45 Traffic Problems
The facilities were great. Very clean, new and the beds were very comfortable. The room sizes were outstanding.
The problem is you cannot even hear the TV for the freeway noise.
We were on the 3rd floor and on the freeway side of the building and
could not get any sleep for the constant very loud traffic noise.
We stay at your hotels up and down California all the time and this was such a disappointment due to the traffic noise.
January 16, 2013
Rated 4.0 out of 5.0 by curranimal2 Clean, Quiet, Comfortable, Confused Staff, No Shuttle to SJC
I specifically booked my stay at the Fremont Holiday Inn Express because I was told, over the phone, by hotel personnel at the Front Desk, that the hotel offered shuttle service to the nearby airport. Upon arrival I was informed that the shuttle was not complimentary; it was actually a limousine operated by a vendor.
When I inquired about the cost the front desk person told me it was around 69 bucks but she was not sure. I can't help but wonder if the limo service is in cahoots with management!
Overall the facility and rooms are very clean, quiet, and comfortable. The room flat screen TV had excellent signal quality & a great selection of channels. The remote was clean and worked.
Bathroom towels were few and scratchy. On the bathroom sink there was a placard advising the 'Guest' that if any towels, blankets, or pillows were removed from the room that there would be a charge to the guest's account. I did not find this to be humorous.
Other than the aforementioned issues the HIE Fremont is a nice place to stay and up to the usual IHG standards.
January 16, 2013
Rated 4.0 out of 5.0 Exceptionally comfortable bed!
Have stayed at this hotel several times. Each time it has been quite acceptable, i.e., comfortable and quiet. This time--as every time--we requested a top floor room when we made our advance reservation, but were given a first floor room. For a while there was someone above us moving rapidly and loudly on the floor above us. However, they settled down at a reasonable hour and our room--a quite lovely room--became perfectly quiet.
We shall certainly stay here again and have no hesitancy in recommending it to others.
January 2, 2013
Rated 5.0 out of 5.0 by Schocker Happy Holidays - Home Away from Home!
Just wanted to wish the staff at the Holiday Inn - Fremont/Milpitas a very safe and Happy Holiday Season! They do so much to make everyone feel a part of the family...so from our family to yours....Happy Holidays!
December 21, 2012
Rated 5.0 out of 5.0 by Dec2012 Great Service and new appearance entrance and rooms
This hotel looks fairly new. I used my award points and I treated very well on two different stays. The clerks at front desk were very kind. Rooms were clean and beds and pillows were very comfortable. Only down fall of one of my rooms was it was side closest to the highway and sometimes it kind got noisy.
All my stays in this area would be this location and I would recommend this hotel to anyone staying in the San Jose/Oakland area.
December 20, 2012
Rated 5.0 out of 5.0 by RoccosMom Great hotel but no airport shuttle
We loved everything about this hotel except the fact that the web site lists airport shuttle in its amenities. We thought this meant they provided a shuttle to the airport, which was a big reason why we chose to stay here. But when we checked in we found out that simply means they will call a shuttle service for you - which will cost $50.00. Very disappointing!
December 19, 2012